James Lauman

Audi Allentown responded

Thank you for your feedback. We're glad to hear that your visit was fast and efficient and that everything was well explained. We understand your concerns about pricing and appreciate your honesty. While we aim to provide high-quality service and genuine parts, we know it's important to remain competitive. Your input helps us improve, and we hope to continue earning your trust.

Audi Allentown responded

Thank you, Sonia, for your kind words about James—we’re thrilled to hear he’s earned your trust and consistently provides the high level of service you expect. We'll be sure to pass along your compliments to him. We also truly appreciate your honest feedback regarding loaner availability. We understand how important this is to your overall ownership experience, and we’re actively working to improve this aspect of our service. Your input is invaluable and will be shared with our management team. Thank you again for your loyalty, and we hope to continue earning your business in the future.

Audi Allentown responded

Thank you for the great review! We're so glad to hear that our team at Audi Allentown was able to help you take full advantage of your service plan and save you money. It's always our goal to provide helpful, friendly, and accommodating service. We truly appreciate your support and look forward to seeing you next time!

Audi Allentown responded

Thank you so much for your continued trust and loyalty! We're sorry for the delay caused by the adjuster, but we're glad to hear that James and the team were able to step up and make the situation as smooth as possible. It means a lot to know you've had consistently positive experiences with us and that you're considering us for your third vehicle. We truly appreciate your support and look forward to helping you again soon!

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

Audi Allentown responded

Thank you, Karmen! We truly appreciate your kind words. We're glad James and the team at Audi Allentown provided you with great service. Your support means a lot to us, and we look forward to welcoming you back again soon!

Audi Allentown responded

Thank you very much for such a great review, Charles! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department and team. We are happy to hear that we have met your expectations and look forward to serving you again soon.

Audi Allentown responded

Thank you for sharing your experience with us! We're so glad to hear you felt well taken care of from start to finish. It’s great that our technician was able to assist with your CarPlay connection even after your visit—that kind of ongoing support is exactly what we strive for. We're also happy the loaner vehicle made things more convenient for you.

Audi Allentown responded

Thank you so much for your kind words and loyalty! We're thrilled to hear that Tyler and the Audi Allentown team have consistently provided the level of service that keeps you coming back. Owning four Audis is an incredible testament to your trust in both the brand and our service department — and we’re honored to be a part of that experience. We truly appreciate your continued support and look forward to being here for all your future Audi needs!