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James Lauman
James Lauman at Audi Allentown
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James Lauman

Service Advisor

Audi Allentown

4725 Hamilton Blvd
Allentown, PA 18103

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4.9
520 Reviews
4.9

520 Reviews

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520 Reviews of James Lauman

April 30, 2025

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Employee Rating

Very smooth process and handling! I would gladly do business here again with my vehicle! More

by Cfred
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Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, Sijade Cromartie, Molly Moyer, Tyler Pilz

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April 24, 2025

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wonderful, caring group of people. always a pleasure being around and working with. Excellent service! More

by WMONE01
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, Sijade Cromartie, Molly Moyer, Tyler Pilz

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Apr 24, 2025

Audi Allentown responded

We appreciate you taking the time to write us a review, please let us know if we can do anything else to help!

April 24, 2025

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Servicing your vehicle at Audi Allentown is an amazing experience. My service advisor, Jade goes above and beyond to make sure that I’m happy with the service. More

by CMARCIAL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, Sijade Cromartie, Tyler Pilz

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Apr 28, 2025

Audi Allentown responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

April 22, 2025

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Employee Rating

Tyler Pilz and the service staff at audi Allentown are always professional and communicate very well. More

by DADDYWAGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, Sijade Cromartie, Molly Moyer, Tyler Pilz

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Apr 24, 2025

Audi Allentown responded

Thank you for the great review! We're so glad to hear that Tyler Pilz and our service staff at Audi Allentown continue to provide you with professional service and excellent communication. We truly appreciate your feedback and look forward to serving you again in the future!

April 19, 2025

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Employee Rating

Easy scheduling for appointments. Loaner car availability. Experienced tecks. Parts availability always accessible. Car washed when returned More

by Mac 1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Elijah Antoine, Tom O'Donnell, Nate Krick, Tyler Pilz

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Apr 21, 2025

Audi Allentown responded

Thanks Mac, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

April 17, 2025

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Employee Rating

As always, Audi of Allentown continues to provide excellent customer service as well knowledgeable service team to get a job very well done. More

by DE.WERNER
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Pilz

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Apr 17, 2025

Audi Allentown responded

Thank you for your continued trust and support! We’re thrilled to hear that our team at Audi of Allentown continues to meet your expectations with excellent customer service and knowledgeable care. It’s always our goal to deliver a job well done, and we truly appreciate you taking the time to share your experience. We look forward to seeing you again soon!

April 15, 2025

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Tyler is the best, & his team is professional as well. .I had a slow leak in my left front tire & I was given a choice of appointments. More

by MBLEBOVITZ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Pilz

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Apr 16, 2025

Audi Allentown responded

Thank you for the kind words! We’re so glad Tyler and the team took great care of you. Offering convenient appointment options and making sure issues like your tire leak are handled smoothly is exactly what we aim for. We appreciate your trust and look forward to helping you again whenever you need us!

April 11, 2025

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Employee Rating

James, every time makes my appointment experience wonderful. He pays attention to my needs and what I need completed. I recommend James to everyone that needs services to their Audi. More

by Jroz14
Recommend Dealer
Yes

Other Employees Tagged: James Lauman

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Apr 14, 2025

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that James consistently provides you with such a great experience. He truly takes pride in making sure each guest feels heard and taken care of. Your recommendation means a lot, and we look forward to seeing you (and your Audi) again soon!

April 11, 2025

Dealership Rating
Employee Rating

James, every time makes my appointment experience wonderful. He pays attention to my needs and what I need completed. I recommend James to everyone that needs services to their Audi. More

by Jroz14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick

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Apr 14, 2025

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that James consistently provides you with such a great experience. He truly takes pride in making sure each guest feels heard and taken care of. Your recommendation means a lot, and we look forward to seeing you (and your Audi) again soon!

April 09, 2025

Dealership Rating
Employee Rating

Outstanding - the best service, as always! Got me in on an emergency basis and promptly remedied my issue. More

by Lusthof1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, Sijade Cromartie, Molly Moyer, Tyler Pilz

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Apr 09, 2025

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that we could assist you promptly and effectively in your time of need. It’s always a pleasure to provide top-notch service, and we truly appreciate your trust in us!

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