James Matthews

Was very helpful and helped even with bad credit! Loved the car selection and the customer care they have. Highly recommend! Loved the car selection and the customer care they have. Highly recommend! More

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Worked with us and our bad credit. Very thankful they were able to find us a reliable family car within our budget Very thankful they were able to find us a reliable family car within our budget More

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Our salesperson Lamar was the best. He worked hard for us to get what we wanted. I would buy another car from him the next time I am in the market for one He worked hard for us to get what we wanted. I would buy another car from him the next time I am in the market for one More

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Really impressed with how easy the process was. Salesman Lamar was never pressuring at all! He was very straight forward and had fair pricing! Would absolutely buy from them again! Highly recommend Salesman Lamar was never pressuring at all! He was very straight forward and had fair pricing! Would absolutely buy from them again! Highly recommended! More

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I appreciate Lamar’s time and honesty when I was having to make a difficult decision! I love my new car it’s comfortable, beautiful and clean! I will be back for any future purchases! to make a difficult decision! I love my new car it’s comfortable, beautiful and clean! I will be back for any future purchases! More

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Overall the car was as represented and service from the dealer team was excellent. We especially appreciated the assistance we received from Brandon and James. We were frustrated that the ad list price was dealer team was excellent. We especially appreciated the assistance we received from Brandon and James. We were frustrated that the ad list price was different than what was represented on the final invoice. While we appreciate the services performed on the vehicle, we were irritated by the built in upselling from the dealership. we also understand that a low up front price will get people in the door, but would have preferred a more realistic price up front. Brandon did work with us and ultimately got to a price in line with our budget. More

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Having bought many vehicles both new and used, this was the best buying experience I’ve had hands down and James was the reason. He was responsive, transparent and extremely professional to deal with. He w the best buying experience I’ve had hands down and James was the reason. He was responsive, transparent and extremely professional to deal with. He worked with me the way I preferred with no pressure to buy and a sincere effort to earn my business. If I could give him six stars I would. More

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James was very nice and very professional. Answered every question that I had and never pressured me. I recommend him for any of your needs! Answered every question that I had and never pressured me. I recommend him for any of your needs! More

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James Matthews with Honda of Cleveland is an outstanding sales consultant. He was knowledgeable of the 2025 Honda Pilot, and he was incredibly kind. Prior to arriving at the dealership, he responded prompt sales consultant. He was knowledgeable of the 2025 Honda Pilot, and he was incredibly kind. Prior to arriving at the dealership, he responded promptly and answered my questions. At the dealership, he continued to answer all of my questions and listened to what we had to say. He helped us with pricing on three different trim levels and worked with us to purchase the 2025 Pilot Elite in Metallic Red. During negotiations, he worked with the "infamous" New Car Sales Manager, Lindsey Thomas. She was honest and kind. We are currently waiting on this new car to arrive, and I am very excited. If you are buying a new car, go to Honda Cleveland and request to work with James and Lindsey. With all the kindness in my heart, if you are shopping at Airport Honda - make the drive to Honda of Cleveland before you sign anything. It is a much smoother experience. I also believe it to be a more honest experience. More

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JAMES THE GREATEST. WOW. VERY DEMURE. VERY MINDFUL. VERY HELPFUL. THANK YOU FOR MY SECOND CAR IN 6 MONTHS AND I AM SO HAPPY!!!! WOW. VERY DEMURE. VERY MINDFUL. VERY HELPFUL. THANK YOU FOR MY SECOND CAR IN 6 MONTHS AND I AM SO HAPPY!!!! More

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