James Perez | Page 3

This is my 3rd car from Plaza. Each time I have been treated with the best care! This is also my 2nd purchase with Christina, and both times she has went above and beyond to help m Each time I have been treated with the best care! This is also my 2nd purchase with Christina, and both times she has went above and beyond to help me feel happy and satisfied! She even follows up with me to see if I am still enjoying my vehicle. Thank you! Judie Banfield More

by jmbp_8 Verified Customer Verified Customer

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Christina is always a pleasure to deal with. All the other staff have exceptional knowledge which made the experience a lot less stressful. All the other staff have exceptional knowledge which made the experience a lot less stressful. More

by tommarr62 Verified Customer Verified Customer

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Great people to deal with. Experience was excellent.. would highly recommended visiting Plaza for a new or used car.. Experience was excellent.. would highly recommended visiting Plaza for a new or used car.. More

by tlnorcross Verified Customer Verified Customer

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Drove all the way from Spring Hill it was worth the drive. Offered a deal I could walk away from even the price I wanted and warranty. Definitely will buy there again. drive. Offered a deal I could walk away from even the price I wanted and warranty. Definitely will buy there again. More

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I WAS VERY PLEASED TO WORK WITH MR. JONES AS HE WORKED VERY HARD TO PUT OUR DEAL TOGETHER..THIS IS THE 2ND CAR MR.JONES SOLD US..THANK YOU MR.JONES AND MR.PALMER..I LOVE THE DODGE QUAD!! JONES AS HE WORKED VERY HARD TO PUT OUR DEAL TOGETHER..THIS IS THE 2ND CAR MR.JONES SOLD US..THANK YOU MR.JONES AND MR.PALMER..I LOVE THE DODGE QUAD!! LEO N KAREN AUBREY...... More

by leokarenc Verified Customer Verified Customer

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James Perez and I had a he said she said conversation. I said don't do all the maintenance he suggested just fix the broken door. He said that I said do all the work. So when the car was ready 2 1/2 days I said don't do all the maintenance he suggested just fix the broken door. He said that I said do all the work. So when the car was ready 2 1/2 days later the bill was far more than expected and they had completed all the "maintenance" to the tune of over $700. NOT what was expected. More

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Dale was very compassionate and patient. Made me feel at ease. Michelle was knowledgeable and funny!!!. Made me feel at ease. Michelle was knowledgeable and funny!!!. More

by dark_phoenix277 Verified Customer Verified Customer

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Very good people to work with when purchasing a vehicle. Good delivery process, did not take hours like other dealers Good delivery process, did not take hours like other dealers More

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Excellent vehicles. Unfortunately, horrible communication with parts and service. Ex recalls( there where 2). The 1st one I initiated the call to parts. Extensive wait f Unfortunately, horrible communication with parts and service. Ex recalls( there where 2). The 1st one I initiated the call to parts. Extensive wait for part. The 2nd( which is extremely urgent as it deals with the coolant agent , which can result in fire to vehicles and potential passengers) I was promised a call from the parts department, when the part was in, never came. I’m talking months. I let it go to to have issues, but again no promised call. Again, I initiated the call. Insult to injury, a slap in the face; they were fully stocked. It gets worse. Service reported, again with my initiated call( 4, 1/2 hrs in) left a voicemail, that was return 1/2hr. The recall required a 2nd part- not in stock!! Bottom line- parts and service get a low grade for communication to each other. More importantly to the consumer. Now I’m onto day 2. I had anticipated 1 day. Reality is; I’ll receive my vehicles, day 3. Obviously, I would have gotten the recall done. It would have been helpful to know in advance it would take 3 days. Sadly, I endured many excuses More

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