James Pitts
James Pitts at Audi Mechanicsburg at Sun Motor Cars

James Pitts

Parts Advisor

Audi Mechanicsburg at Sun Motor Cars

6671 Carlisle Pike
Mechanicsburg, PA 17050

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5.0
12 Reviews
5.0

12 Reviews

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12 Reviews of James Pitts

June 11, 2026

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Employee Rating

Excellent service, knowledgeable staff, transparent process, and a truly outstanding experience at Sun Motors Audi. More

by STEVE@TEAMWICK.NET
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Recommend Dealer
Yes
Jun 11, 2026

Audi Mechanicsburg at Sun Motor Cars responded

It’s fantastic to hear our team provided clear communication and expertise during your Audi A5 service. We appreciate you trusting us with your vehicle and look forward to helping you again.

June 04, 2026

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Jamie and the entire team did an excellent job on all the outstanding issues. Thank you! More

by CSOURBEER
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Recommend Dealer
Yes
Jun 05, 2026

Audi Mechanicsburg at Sun Motor Cars responded

It’s wonderful to know that Jamie and our team resolved all the outstanding issues on your Audi S8. Thank you for choosing our service team and for sharing your review. We look forward to helping keep your S8 in top condition.

May 21, 2026

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Excellent service and great staff. Always a pleasure to have them service my old wonderful Audi. More

by Jeffreydancelover
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Recommend Dealer
Yes
May 21, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you so much for your kind words and for taking the time to share your experience with us! We truly appreciate your loyalty and are so glad our team continues to make your visits a pleasure. It means the world to us to hear that you enjoy bringing your Audi to us for service. You may soon receive a follow-up survey from Audi of America regarding your recent service visit. If you were happy with your experience, we would be incredibly grateful if you could take a moment to share your feedback and give us a 5-star rating. Your response makes a tremendous difference to our team. Thank you again for your continued trust in us — we look forward to seeing you and your wonderful Audi next time! Warm regards, Jon Yetter General Manager Audi Mechanicsburg

May 04, 2026

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The Audi Sun Motors staff have frequently impressed us in their friendliness and professional approach when dealing with us and our 2018 A4 Quattro for service. More

by rcf378
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Recommend Dealer
Yes
May 04, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our team has consistently impressed you with their professional approach and friendly service. At Audi Mechanicsburg at Sun Motor Cars, we take great pride in caring for your 2018 A4 Quattro as if it were our own. It’s wonderful to know that our staff's commitment to excellence has made a lasting impression on you. We truly appreciate your loyalty and look forward to seeing you at your next service visit!

April 14, 2026

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Top dealership with top People I recommend them to anybody we plan on trying to stick with them. Audi would come up with a nice looking car for a Q5 something really fancy More

by KIBBE7
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Recommend Dealer
Yes
Apr 14, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We appreciate your five-star recommendation and are glad you had a positive experience with our team. It’s great to hear you enjoyed the service on your Audi Q5, and we agree it’s a sophisticated model. We look forward to continuing to care for your vehicle.

April 09, 2026

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I am grateful for Dereck and Kevin for servicing my car. It was fast and effective and they provided a detailed message of everything they did as well as a video.I appreciate them and their knowledge. More

by Nickyconqueso
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Recommend Dealer
Yes

Other Employees Tagged: Josh Mallow, Derek Staples , Kevin

Apr 09, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for sharing your experience with us. We’re happy Derek’s expertise, detailed message, and video update helped illustrate the fast, effective work on your Audi.

April 09, 2026

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Employee Rating

They provided a video of everything they serviced on my car as well as a detailed description. It was fast and so far so good my car hasn’t shut off I need a good week to really see though but overall I’m More

by Nickyconqueso
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh Mallow, Derek Staples , Kevin

Apr 09, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for highlighting the video walk through and detailed description we provided during your Audi A3 service. We’re glad the work was efficient and your Audi continues running smoothly and will pass along your appreciation to Derek.

March 30, 2026

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The staff was terrific! Jamie explained what my vehicle needed in a way I could understand and offered to complete the repair the same day or she could schedule an appt with More

by CMORNDORF
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Recommend Dealer
Yes
Mar 30, 2026

Audi Mechanicsburg at Sun Motor Cars responded

We’re delighted Jamie provided clear explanations for your Audi Q5 and offered same-day repairs or a loaner. It’s great the waiting area met your expectations and that your vehicle returned promptly and spotless. We look forward to supporting your Audi Q5 in the future.

January 27, 2026

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Loaner car was nice. Communication was good. No issues with the service at all. Thank you More

by bostella
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Recommend Dealer
Yes
Jan 27, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for choosing Audi Mechanicsburg at Sun Motor Cars. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 10, 2026

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Employee Rating

Issue with blind spot lights and the kick to open the hatch can we check on it More

by JAHBG52
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Recommend Dealer
Yes
Jan 10, 2026

Audi Mechanicsburg at Sun Motor Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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