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James Ponce
Refer Me
10 Reviews
Dealership Experience
1 yr, 7 mos
Industry Experience
26 yrs, 5 mos
Languages Spoken
English
Spanish
10 Reviews
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10 Reviews of James Ponce
April 20, 2024
2002 Explorer RIP 220,000 miles blown head gasket at mile marker 31 east bound I-40 while pulling 6x12 enclosed trailer with our 23 year old daughter’s worldly possessions. We met Robert Bertrand at door tol marker 31 east bound I-40 while pulling 6x12 enclosed trailer with our 23 year old daughter’s worldly possessions. We met Robert Bertrand at door told him it was his lucky day. We drove red 2013 RAM w 5.7 hemi. Asked about 2021 RAM said we’d like it because lower miles, 2 wheel drive and gray color. Worked a deal and walked out with “new to us” truck. They also swapped hitches from the 13 ram to our truck due to trailer complications. Thank you to James Ponce for throwing in the hitch installation to help with our situation. 21 RAM classic 1500 crew cab. Picked up our trailer from 5A repair and continued our journey to Philadelphia More
by tim.wiseley
Verified CustomerOther Employees Tagged: Braylen Glancy, Eddy Young , Robert Bertrand
Helpful 
April 17, 2024
They are great there at the service department at lipscombi don’t know why you have a word limit lipscombi don’t know why you have a word limit More
by juliedavidson74
Other Employees Tagged: Michael Whitaker, Dylan McDorman, Eddy Young, Kelly Harer, Ashley Sears, Vanessa DeWilde, John Coleman, Aaron Pearson
April 17, 2024
Great experience 10/10 recommend for anyone looking for a great and honest buying experience. great and honest buying experience. More
by Bryan Harris
Other Employees Tagged: Michael Whitaker, Dylan McDorman, Matthew Coleman, Braylen Glancy, Patrick Freels, Eddy Young
April 17, 2024
Very helpful! !!! Fixed my issue in a timely manner and kept me updated!!! Would highly recommend this dealership to anyone needing work done or looking to buy a !!! Fixed my issue in a timely manner and kept me updated!!! Would highly recommend this dealership to anyone needing work done or looking to buy a vehicle. More
by Dylan2316
Other Employees Tagged: Dylan McDorman, Kelly Harer, Ashley Sears, Vanessa DeWilde, John Coleman, Aaron Pearson , Gary
April 15, 2024
Took care of me in a huge bind, really great group of people. Treated me with respect and didn't walk all over me or waste my time. people. Treated me with respect and didn't walk all over me or waste my time. More
by Jennifer
Other Employees Tagged: Matthew Coleman, Eddy Young
April 07, 2024
I go there to buy new vehicles and I always use there service department. I am very satisfied service department. I am very satisfied More
by juliedavidson74
Other Employees Tagged: Michael Whitaker, Dylan McDorman, Eddy Young, Kelly Harer, Ashley Sears, Vanessa DeWilde, John Coleman, Aaron Pearson
April 01, 2024
Always taken care of when I come in. Vanessa and Ashley in service are helpful and get things taken care of! Will definitely be back Vanessa and Ashley in service are helpful and get things taken care of! Will definitely be back More
by Andrews1
Other Employees Tagged: Michael Whitaker, Dylan McDorman, Eddy Young, Kelly Harer, Ashley Sears, Vanessa DeWilde, John Coleman, Aaron Pearson
April 01, 2024
There was minimal stress and professionalism is very superb. Keep it up the great work guys!! superb. Keep it up the great work guys!! More
by jay85mo
Other Employees Tagged: Michael Whitaker, Braylen Glancy
March 31, 2024
Ashlee was awesome, very helpful! Will come back for all my service in the future! Will come back for all my service in the future! More
by eddy14
Other Employees Tagged: Michael Whitaker, Dylan McDorman, Eddy Young, Kelly Harer, Ashley Sears, Vanessa DeWilde, John Coleman, Aaron Pearson
March 31, 2024
Great dealership, with great group of people! Glad to be back and do business again! Glad to be back and do business again! More
by Ds_546
