James Porter

James in sales provided amazing care with our car purchase in November. Then, he organized my recent service visit where Martin took over and was very helpful. The experience was effortless! purchase in November. Then, he organized my recent service visit where Martin took over and was very helpful. The experience was effortless! More

by scinfo Verified Customer Verified Customer

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Great customer service. Only issue was bought a car in the rain and didn’t realize the tires were cracking and needed to be replaced. Car was used and that was my fault I gu Only issue was bought a car in the rain and didn’t realize the tires were cracking and needed to be replaced. Car was used and that was my fault I guess but the dealership now and nothing was done about it. More

by baja.1986 Verified Customer Verified Customer

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Great deal, great people, I am very happy all around. I highly recommend them to everyone. I highly recommend them to everyone. More

by ginazap Verified Customer Verified Customer

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May have been the car and model, but i did not feel loved. Could have been more excited, more involved. loved. Could have been more excited, more involved. More

by tmcdonnell323 Verified Customer Verified Customer

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At this time we would never purchase another vehicle from Santa Barbara Lexus. I would discuss why with sales manager James Porter. Santa Barbara Lexus. I would discuss why with sales manager James Porter. More

by Bu6655 Verified Customer Verified Customer

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I am officially a forever Lexus Girl , Absolutely Love my GX. The Lexus Team was outstanding !! GX. The Lexus Team was outstanding !! More

by jpope3 Verified Customer Verified Customer

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The negotiation process was remarkably smooth but receiving and finalizing the purchase was quite lengthy. It might have been helpful to have some of tge warranty and maintenance plan options to revi receiving and finalizing the purchase was quite lengthy. It might have been helpful to have some of tge warranty and maintenance plan options to review ahead of time. More

by surfdude1960 Verified Customer Verified Customer

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I did not like the process when paying money order, to many forms including loan docs, stupid, call me if you want more info. I requested a hard copy of paperwork, NO was the response. I last bought a many forms including loan docs, stupid, call me if you want more info. I requested a hard copy of paperwork, NO was the response. I last bought a car at LONGO Lexus and the experience was totally different. I have other issues but if you want to know, call me. More

by SJJOBST Verified Customer Verified Customer

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For me, time and price were that priority. I knew what I wanted and didn’t need to see all the options. I also knew the price I wanted to pay. The dealership respected both of those priorities I knew what I wanted and didn’t need to see all the options. I also knew the price I wanted to pay. The dealership respected both of those priorities. More

by mymailfromyou78 Verified Customer Verified Customer

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Very helpful and friendly service. I’d recommend this dealership over and over. Very happy! I’d recommend this dealership over and over. Very happy! More

by carloslopezhollis Verified Customer Verified Customer

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