James Puckett | Page 6

Great experience! I had a great experience through the whole car buying process. Great staff, friendly, and easy to get along with. They also try to help you out as muc I had a great experience through the whole car buying process. Great staff, friendly, and easy to get along with. They also try to help you out as much as possible. More

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Amazing James was very knowledgeable and helpful during our entire interaction as well as pleasent to be around. Anytime we needed questions answered, he answ James was very knowledgeable and helpful during our entire interaction as well as pleasent to be around. Anytime we needed questions answered, he answered them honestly.and quickly! Very happy with our experience!! More

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Happy we were able to get a vehicle The amount of time we were at the dealership was worth it, because we were able to leave with a vehicle. Thank you for making the process so simple. The amount of time we were at the dealership was worth it, because we were able to leave with a vehicle. Thank you for making the process so simple. More

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Used car purchase. I recently purchased a used Chevy Cruze from James. The service was outstanding. Quick to help make an appointment to look at the vehicle and was able I recently purchased a used Chevy Cruze from James. The service was outstanding. Quick to help make an appointment to look at the vehicle and was able to answer any question I had. Once I arrived he and the team were professional, courteous and understanding of any need I had. While car shopping can be stressful, I felt very comfortable through the whole process at North Coast Auto Mall. Would definitely recommend. More

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Amazing Service James and nick provided me with excellent customer service during my car buying process. My vehicle was totaled and when I went to there site looking James and nick provided me with excellent customer service during my car buying process. My vehicle was totaled and when I went to there site looking to get new wheels, they made me feel very comfortable about getting into a new car with the worries of not being approved because of my previous loan from my totaled car. THEY GOT IT DONE !!! Now I’m riding clean in my new Lincoln MKZ. Thank a lot guys More

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Amazing! Approved On The Truck I Wanted For An Awesome Deal! Denied by 3 dealerships I was approved! Lower auto rates, interest, down payment, great Car Facts, on newer cars! James & Nick professional, knowledge Denied by 3 dealerships I was approved! Lower auto rates, interest, down payment, great Car Facts, on newer cars! James & Nick professional, knowledgeable, and proficient. More

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Kept Me Informed James kept me informed through the whole buying process. He kept in good comunication with us from the time we found the car online to the time we rec James kept me informed through the whole buying process. He kept in good comunication with us from the time we found the car online to the time we received the keys. Highly recommend! More

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New Car Experience We drove all the way in from Michigan to this dealership and had a great experience as soon as we walked in the door. James Puckett worked with us on We drove all the way in from Michigan to this dealership and had a great experience as soon as we walked in the door. James Puckett worked with us on a Ford! He was eager to help us narrow down a list of vehicles before heading out to test drive. He made sure that we had everything we needed while waiting for paperwork to be finished for our new ride! Definitely recommend NCAM of Bedford, OH. Make sure you ask for James! More

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Great Customer Service James P. was a terrific sales person! I found the car I wanted online. I walked into the dealership late evening to test drive the car. I loved it! I James P. was a terrific sales person! I found the car I wanted online. I walked into the dealership late evening to test drive the car. I loved it! I bought it the next day! Seamless finance process. I'm very pleased! More

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Worse customer services ever & unprofessional! I made an appointment to test drive a car, that was picture perfect online. I drove an hour their just to find out that the car had a lot of cosmetic I made an appointment to test drive a car, that was picture perfect online. I drove an hour their just to find out that the car had a lot of cosmetic damage, which they did not tell me over the phone. I was not even shown the car after being their for over a half hour and asking to still see the car. I was shown a car that was $3,000 more than the car I wanted to see. The guy, James, that "helped" me was unprofessional, didn`t even ask me my name, didn`t ask how I was doing, just wanted to know how much I wanted to spend and he hide behind a computer screen and left my aunt and I sitting there like idiots. He showed me a car that did even start. I could keep going on how bad this situation was but I would rather not. It was just the worse and would never recommend this place. More

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