James Puckett | Page 6

Happy we were able to get a vehicle The amount of time we were at the dealership was worth it, because we were able to leave with a vehicle. Thank you for making the process so simple. The amount of time we were at the dealership was worth it, because we were able to leave with a vehicle. Thank you for making the process so simple. More

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Used car purchase. I recently purchased a used Chevy Cruze from James. The service was outstanding. Quick to help make an appointment to look at the vehicle and was able I recently purchased a used Chevy Cruze from James. The service was outstanding. Quick to help make an appointment to look at the vehicle and was able to answer any question I had. Once I arrived he and the team were professional, courteous and understanding of any need I had. While car shopping can be stressful, I felt very comfortable through the whole process at North Coast Auto Mall. Would definitely recommend. More

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Amazing Service James and nick provided me with excellent customer service during my car buying process. My vehicle was totaled and when I went to there site looking James and nick provided me with excellent customer service during my car buying process. My vehicle was totaled and when I went to there site looking to get new wheels, they made me feel very comfortable about getting into a new car with the worries of not being approved because of my previous loan from my totaled car. THEY GOT IT DONE !!! Now I’m riding clean in my new Lincoln MKZ. Thank a lot guys More

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Amazing! Approved On The Truck I Wanted For An Awesome Deal! Denied by 3 dealerships I was approved! Lower auto rates, interest, down payment, great Car Facts, on newer cars! James & Nick professional, knowledge Denied by 3 dealerships I was approved! Lower auto rates, interest, down payment, great Car Facts, on newer cars! James & Nick professional, knowledgeable, and proficient. More

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Kept Me Informed James kept me informed through the whole buying process. He kept in good comunication with us from the time we found the car online to the time we rec James kept me informed through the whole buying process. He kept in good comunication with us from the time we found the car online to the time we received the keys. Highly recommend! More

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New Car Experience We drove all the way in from Michigan to this dealership and had a great experience as soon as we walked in the door. James Puckett worked with us on We drove all the way in from Michigan to this dealership and had a great experience as soon as we walked in the door. James Puckett worked with us on a Ford! He was eager to help us narrow down a list of vehicles before heading out to test drive. He made sure that we had everything we needed while waiting for paperwork to be finished for our new ride! Definitely recommend NCAM of Bedford, OH. Make sure you ask for James! More

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Great Customer Service James P. was a terrific sales person! I found the car I wanted online. I walked into the dealership late evening to test drive the car. I loved it! I James P. was a terrific sales person! I found the car I wanted online. I walked into the dealership late evening to test drive the car. I loved it! I bought it the next day! Seamless finance process. I'm very pleased! More

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Worse customer services ever & unprofessional! I made an appointment to test drive a car, that was picture perfect online. I drove an hour their just to find out that the car had a lot of cosmetic I made an appointment to test drive a car, that was picture perfect online. I drove an hour their just to find out that the car had a lot of cosmetic damage, which they did not tell me over the phone. I was not even shown the car after being their for over a half hour and asking to still see the car. I was shown a car that was $3,000 more than the car I wanted to see. The guy, James, that "helped" me was unprofessional, didn`t even ask me my name, didn`t ask how I was doing, just wanted to know how much I wanted to spend and he hide behind a computer screen and left my aunt and I sitting there like idiots. He showed me a car that did even start. I could keep going on how bad this situation was but I would rather not. It was just the worse and would never recommend this place. More

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Great Customer Service Very detailed and helpful! Definitely referring to others! Made the whole experience fast and easy!!! Explained every aspect of the car and process, m Very detailed and helpful! Definitely referring to others! Made the whole experience fast and easy!!! Explained every aspect of the car and process, made me feel comfortable and welcome. Great place to purchase a vehicle!!! More

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TERIBLE DEALERSHIP DO NOT DEAL WITH THIS PLACE!!! THIS PLACE COST ME MONEY AND TIME . THE NIGHT BEFORE I WAS GOING TO LOOK AT A PARTICULAR TRUCK, I CALLED THIS PLACE TO MAKE AN APPOINTMENT. I WANTED THIS PLACE COST ME MONEY AND TIME . THE NIGHT BEFORE I WAS GOING TO LOOK AT A PARTICULAR TRUCK, I CALLED THIS PLACE TO MAKE AN APPOINTMENT. I WANTED TO BUY THIS PARTICULAR TRUCK THAT THEY SAID THEY HAD. THE DAY I WAS GOING UP THEY SENT ME TEXT MESSAGES COMMUNICATING ALL DAY. WE CONFIRMED I HAD AN APPOINTMENT THAT AFTERNOON. I TOOK OFF WORK TO DRIVE AN HOUR AND A HALF, ONLY TO FIND THEY SOLD IT THE NIGHT BEFORE. THEN THEY HAD ANOTHER TRUCK EQUIVALENT TO THE TRUCK I WANTED TO BUY AND IT WAS PENDING FOR 3 DAYS AND THEY WOULD NOT TELL WHEN IT WOULD BE FOR SALE AGAIN. NO ONE WOULD GIVE ME A STRAIGHT ANSWER. THIS IS A TERRIBLY RUN DEALERSHIP, STAY AWAY!!!!!!! More

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