"Didn't expect to leave with a new car... "
But I did! Staci was beyond amazing and went above and beyond what was expected of her. Everyone was accommodating and worked hard to get me into a new car. The car is more beautiful than I expected. Thank you!
"TITO is the man"
- Moe Williams
Coming from PA I was nervous about purchasing a vehicle in OH, but Tito and the rest of the staff made the process nice and smooth. These guys are awesome.
The shop has pretty good value car for different price range and the sales is very friendly and helpful.
Wasn't very satisfied with the interior cleaning while get the car, will be perfect place with this part improved.
"Great Customer Service! "
I was made to feel welcomed and they did everything to assist in my choice of vehicle and my price range. NO PRESSURE! STOP BY YOU'LL BE GLAD YOU DID!:)
"Corey W. -- The best car rep around"
I went to NCAM in Bedford Ohio because I was in desperate need of a vehicle. Nick, the general manager, hooked me up with Corey who showed me multiple vehicles. I was in a time crunch and I found a Nissan Versa I really liked. I had to leave to head to work and Corey gave me his personal number to call/text him and ask any questions and was able to get me and my mother (a co-signer) approved. The difficult thing was the fact that my mother was in a remote location; they emailed her the paperwork as well as an overnight label to send it back. Corey made the process smooth and less stressful than all the other dealerships we had gone to looking for cars. I am so grateful for his patience!!!! He went above and beyond his job; I drove a rental down and needed to drop it off after I signed my paperwork and he offered to pick me up so I did not have to Uber or taxi back to the dealership. Please, if you need a vehicle go to Corey; he is so respectful and knowledgable. He stays within the criteria you give him and he does NOT try to waste your time.
"2014 Ford Edge"
I had the pleasure of dealing with Nicole... She was very professional, and set everything up perfectly!
Can't say enough good about the dealership...
Very good, would highly recommend them :-)
"Longest Car Purchase EVER"
I had found the car I wanted and even did the application prior to getting there and was approved. The whole process took about 5 hours. While assisting me the sales person Nick B was waiting on about 3 other people in between. There was times my husband and I were sitting there unattended. The customer service wasn't great. We were there until about close and had to go put gas in the car and even saw the salesman at the gas station but he was too busy on his phone and ready to go. Instead of putting my plate outside the car where it's supposed to go, they stick in the back window. My temp plate a few weeks later flew out the car and I emailed the salesman being I had to pay 18.50 just to get another until the memorandum came. Never got a response back. I do love my new Jeep just not the over all customer experience.
"Friendly, helpful and professional "
We just purchased a truck from this dealership, the staff was nothing shy of spectacular. From the moment we walked in we were welcomed with handshakes and employees ready and willing to help us! Allen Allan our salesperson went above and beyond all expectations, since we aren't from around here he went on a test drive with us so we didn't get lost, he had the truck washed for us, and because he knew we had a long drive he made sure the process was as thurou and efficient as possible! Overall great car buying experience and I highly recommend business with them. Cory and nick were also extremely friendly, kind and helpful to us.
*** I was not asked to write this review nor am I recieving anything for it and I am in no way affiliated with anyone from this dealership. I simply had a great experience and wanted to express my honest opinion on the dealership. I hope you find this review helpful.
"GO SEE NICK "
GO SEE NICK! AWESOME EXPERIENCE! GOT WHAT I WANTED HOW I WANTED! Short time deal. No sitting for hours. Met our every need. Finance rate was perfect.
A great experience with Nick Baron ! We traveled from Pittsburgh, was referred to him via a phone call to your facility, walked in and he happened to be the salesman who greeted us ! He is very personable, very knowledgeable and made us very comfortable. I felt like I knew him forever and trusted him ! I will recommend him to my son and his friends and family.