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James Richards
James Richards
Assistant Service Manager
Fitzgerald Subaru Rockville
11407 Rockville Pike
Rockville, MD 20852
2 Reviews
2 Reviews of James Richards
April 24, 2025
Service was terrible. Went to drop off my Subaru at the appointed time and there were 7 cars waiting in front of me to check in as well. After not moving for 10 minutes I Went to drop off my Subaru at the appointed time and there were 7 cars waiting in front of me to check in as well. After not moving for 10 minutes I left. My email complaint to the dealership elicited a response to buy a new car! Never responded to my complaint. More
by JP
October 28, 2024
After those crooks try to extort 2,000 of repairs on my sons' car two years running, I took my business on my two Subarus to local garages. Took my Outback this morning - not only are services 30/40 pc low sons' car two years running, I took my business on my two Subarus to local garages. Took my Outback this morning - not only are services 30/40 pc lower cost, but there express surprise to see how many services were done 'early' (read totally unnecessary) on my Outback over the past three years. Shame on you Fitzgerald, you're a bunch of shameless thieves. More
by Op
