James Seher | Page 11

I BELIEVE JAMES SEHER WAS THE SERVICE WRITER WHO HANDELED MY TITAN'S PROBLEM. HE TOOK THE TIME TO PHONE ME ON EVERY STEP OF TROUBLESHOOTING AN ELECTRICALLY. EVEN TO STAYING LATE AND CALLING ME AFTE HANDELED MY TITAN'S PROBLEM. HE TOOK THE TIME TO PHONE ME ON EVERY STEP OF TROUBLESHOOTING AN ELECTRICALLY. EVEN TO STAYING LATE AND CALLING ME AFTER HOURS! More

by KEITH.WATSON Verified Customer Verified Customer

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Jamie went out of his way to help my wife and I on our purchase of our new Nissan kicks. He made the process smooth and quick. Thank you for your help. I recommend him for any of your vehicle purchase nee purchase of our new Nissan kicks. He made the process smooth and quick. Thank you for your help. I recommend him for any of your vehicle purchase needs. More

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Prompt service with professional and courteous service. Kept me informed and updated. I appreciate your service. Good job! Kept me informed and updated. I appreciate your service. Good job! More

by RKROBERTS0 Verified Customer Verified Customer

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Pleasant, polite, informative, thorough, great interaction, service finished before quoted time, great experience at facility interaction, service finished before quoted time, great experience at facility More

by OKTEXAS1993 Verified Customer Verified Customer

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Attentive, caring, great job. No waiting even though I was early for my appointment. Will be back again and again! No waiting even though I was early for my appointment. Will be back again and again! More

by RUTHIE_CROSS Verified Customer Verified Customer

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Awesome service professional and timely. James made sure he kept me updated on the what was happening and the cost. Shuttled me to and from work. Thank you Four Stars. James made sure he kept me updated on the what was happening and the cost. Shuttled me to and from work. Thank you Four Stars. More

by MANUELMARSHA50 Verified Customer Verified Customer

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We have used the service center several times. This was not the best experience for us. First, when we brought the car in, there were several service advisors present and even though we walked in This was not the best experience for us. First, when we brought the car in, there were several service advisors present and even though we walked in they waited quite a bit of time before addressing us. There were no other customers present. We needed to leave the car overnight for the recall that need done. Not a problem. I received a text the next afternoon from either the system or Richard (don't know which) about doing additional services, which I declined. I didn't know if the car was ready or not. I called the dealership to speak with Richard in the service department several times only to have it go straight to voice mail. On the 3rd time, I spoke with the receptionist and told her Richard wasn't answering. I asked to speak with anyone in the service department. She was very kind and asked if she could find someone back there and have them call me back. I said okay. No more than 5 minutes later, I believe it was James that called me back and said he could find out the status of the vehicle, which was indeed ready. He said Richard was in training all day. He took my payment over the phone and my daughter was able to pick the car up., service completed. I don't fault Richard for being in training, but there should be a process where if a service advisor who is handling customers is going to be away the next day, someone should pick that up seamlessly. James was polite and helpful. More

by Bobby D. Verified Customer Verified Customer

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Everything went well. Brought my car in and was serviced without any problem. The service was courteous and professional. Brought my car in and was serviced without any problem. The service was courteous and professional. More

by CDABELIC Verified Customer Verified Customer

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I am greatly and fully satisfied with the service of Four Stars Nissan of Denton. Especially these two gentlemen Jamie Tiquia and James Seher. Stars Nissan of Denton. Especially these two gentlemen Jamie Tiquia and James Seher. More

by ALEJANDROTIQUIAJR Verified Customer Verified Customer

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Clean. and efficient as usual. Reasonable wait time for routine oil an filter change. James Seher did a good job as usual. and efficient as usual. Reasonable wait time for routine oil an filter change. James Seher did a good job as usual. More

by BGEISMAR Verified Customer Verified Customer

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