Sold me commission-based services I didn’t need when I
brought the car in for routine maintenance. Won’t be back.
brought the car in for routine maintenance. Won’t be back.
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by Amchahfcuruw
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2026 -
Taylor Hyundai of Perrysburg responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.
James is always very friendly and helpful.
Fast service very nolligble. Cautious and always take time with everyone.
Fast service very nolligble. Cautious and always take time with everyone.
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by Ijarquin1
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2026 -
Taylor Hyundai of Perrysburg responded
Your mention of James’s friendly, helpful approach and careful attention reflects how our service team strives to support every customer. Hearing that the service on your Tucson was fast and knowledgeable means a lot to us.
Love Taylor Hyundai perrysburg this is the best
dealership in the Toledo area, i look forward to upgrading my vehicle to a suv and I will be back to purchase it at this location. The staff is alway
dealership in the Toledo area, i look forward to upgrading my vehicle to a suv and I will be back to purchase it at this location. The staff is always friendly, kind and efficient. And the dealership waiting area is always clean and bathrooms always clean
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by toyab803
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2026 -
Taylor Hyundai of Perrysburg responded
Your mention of our friendly, efficient staff and spotless waiting area reflects how our service department puts your comfort first. It was a pleasure servicing your Hyundai Venue, and we’re excited to welcome you back when you upgrade to an SUV.
Excellent service write up and explanation.
James was thorough and explained everything to be done and completed.
James was thorough and explained everything to be done and completed.
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by billscheible
Verified Customer
Verified Customer
Service Price Transparency
Oct 10, 2026 -
Taylor Hyundai of Perrysburg responded
Your praise for our clear write-up and detailed explanation really resonates with our service team. We’re pleased James could explain each step and ensure your Hyundai Santa Fe received thorough care.
They are always ready for my appointment.
Staff friendly. Will make suggestions if I need more than an oil change.
Staff friendly. Will make suggestions if I need more than an oil change.
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by jokaylor
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2026 -
Taylor Hyundai of Perrysburg responded
Knowing that your appointments are always ready and our staff offers proactive recommendations is rewarding. Our team is pleased we could accommodate your service on your Hyundai Venue promptly and recommend additional maintenance when needed.
Always Exceeds Expectations!
I’ve had plenty of bad experiences with auto dealership service departments in the past, but Taylor Hyundai of Perrysburg is truly in a league of th
I’ve had plenty of bad experiences with auto dealership service departments in the past, but Taylor Hyundai of Perrysburg is truly in a league of their own. I have been coming here for years and am exceedingly happy with their service every single time.
During my recent visit for service on our Tucson, the staff was kind, welcoming, professional, and smiling as always. To top it off, they replaced my windshield wipers and gave my car a complimentary cleaning! It's rare to find a service team that is consistently friendly, honest, and attentive to detail. Highly recommended to anyone looking for stress-free vehicle care!
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by 419harmon
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Cortland
Sep 28, 2026 -
Taylor Hyundai of Perrysburg responded
Knowing that the service on your Tucson felt stress-free and attentive to every detail means a lot to our service department. Thank you for your years of trust and recommendation; we’re glad the wiper replacement and complimentary cleaning made your visit enjoyable.
Some people have been very helpful but our experience
with our advisor, James, has not been good during the last 3 times that we have been in for service. We will not return if he continues to be our adv
with our advisor, James, has not been good during the last 3 times that we have been in for service. We will not return if he continues to be our advisor.
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by jilltr1
Verified Customer
Verified Customer
Service Price Transparency
Oct 03, 2026 -
Taylor Hyundai of Perrysburg responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
From the moment I pull into the dealership until the time
I leave I am treated so well. It is always a positive experience.
I leave I am treated so well. It is always a positive experience.
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by courtneymccullum
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2026 -
Taylor Hyundai of Perrysburg responded
Our service department enjoyed caring for your Hyundai Elantra from the moment you arrived until you left. Hearing that every visit feels positive means a lot to our team.
Had a recall on seatbelt part, wait for months for the
part. Finally got the SUV for repairs. While fixing they broke another part. It was to be done on Wednesday after the Tuesday we brought in. Well
part. Finally got the SUV for repairs. While fixing they broke another part. It was to be done on Wednesday after the Tuesday we brought in. Well, they didn't call. I call they don't tell me they broke a part they just the part didn't come in. Call next day no part. I called the following day, car still not fixed. Found out they had broken this part, not knowing when it be in. Asked when maybe a week. I said needed the car. Total me I could have a rental car for $50 a day and I was to call and make arrangements rental car business. I told oh No. That is your job and I needed a 7 passenger vehicle. Eventually I got what I needed. Then when I picked my SUV up, It has a light color interior, the driver door handle was a greasy mess, The steering wheel was total dirty. Was not happy at all. Most likely they lost a customer because of this, unless I would have to come back. Has nothing to do with the sales people. Poor in the parts and service area.
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by cain1257
Verified Customer
Verified Customer
Service Price Transparency
Sep 20, 2026 -
Taylor Hyundai of Perrysburg responded
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Everyone is nice makes sure your satisfied.
Toon
Great
Care
Of me.
From
Lana rankin to tech
Toon
Great
Care
Of me.
From
Lana rankin to tech
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by reldabates3591
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Lana rankin
Sep 12, 2026 -
Taylor Hyundai of Perrysburg responded
Thanks for the five-star rating and for noting our team’s commitment to your satisfaction. We’re glad our service department could take such good care of your Tucson.