They are always ready for my appointment.
Staff friendly. Will make suggestions if I need more than an oil change.
Staff friendly. Will make suggestions if I need more than an oil change.
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by jokaylor
Verified Customer
Verified Customer
Service Price Transparency
Always Exceeds Expectations!
I’ve had plenty of bad experiences with auto dealership service departments in the past, but Taylor Hyundai of Perrysburg is truly in a league of th
I’ve had plenty of bad experiences with auto dealership service departments in the past, but Taylor Hyundai of Perrysburg is truly in a league of their own. I have been coming here for years and am exceedingly happy with their service every single time.
During my recent visit for service on our Tucson, the staff was kind, welcoming, professional, and smiling as always. To top it off, they replaced my windshield wipers and gave my car a complimentary cleaning! It's rare to find a service team that is consistently friendly, honest, and attentive to detail. Highly recommended to anyone looking for stress-free vehicle care!
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by 419harmon
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Cortland
Sep 28, 2026 -
Taylor Hyundai of Perrysburg responded
Knowing that the service on your Tucson felt stress-free and attentive to every detail means a lot to our service department. Thank you for your years of trust and recommendation; we’re glad the wiper replacement and complimentary cleaning made your visit enjoyable.
Some people have been very helpful but our experience
with our advisor, James, has not been good during the last 3 times that we have been in for service. We will not return if he continues to be our adv
with our advisor, James, has not been good during the last 3 times that we have been in for service. We will not return if he continues to be our advisor.
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by jilltr1
Verified Customer
Verified Customer
Service Price Transparency
From the moment I pull into the dealership until the time
I leave I am treated so well. It is always a positive experience.
I leave I am treated so well. It is always a positive experience.
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by courtneymccullum
Verified Customer
Verified Customer
Service Price Transparency
Sep 27, 2026 -
Taylor Hyundai of Perrysburg responded
Our service department enjoyed caring for your Hyundai Elantra from the moment you arrived until you left. Hearing that every visit feels positive means a lot to our team.
Had a recall on seatbelt part, wait for months for the
part. Finally got the SUV for repairs. While fixing they broke another part. It was to be done on Wednesday after the Tuesday we brought in. Well
part. Finally got the SUV for repairs. While fixing they broke another part. It was to be done on Wednesday after the Tuesday we brought in. Well, they didn't call. I call they don't tell me they broke a part they just the part didn't come in. Call next day no part. I called the following day, car still not fixed. Found out they had broken this part, not knowing when it be in. Asked when maybe a week. I said needed the car. Total me I could have a rental car for $50 a day and I was to call and make arrangements rental car business. I told oh No. That is your job and I needed a 7 passenger vehicle. Eventually I got what I needed. Then when I picked my SUV up, It has a light color interior, the driver door handle was a greasy mess, The steering wheel was total dirty. Was not happy at all. Most likely they lost a customer because of this, unless I would have to come back. Has nothing to do with the sales people. Poor in the parts and service area.
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by cain1257
Verified Customer
Verified Customer
Service Price Transparency
Sep 20, 2026 -
Taylor Hyundai of Perrysburg responded
We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Everyone is nice makes sure your satisfied.
Toon
Great
Care
Of me.
From
Lana rankin to tech
Toon
Great
Care
Of me.
From
Lana rankin to tech
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by reldabates3591
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Lana rankin
Sep 12, 2026 -
Taylor Hyundai of Perrysburg responded
Thanks for the five-star rating and for noting our team’s commitment to your satisfaction. We’re glad our service department could take such good care of your Tucson.
Very friendly staff didn't wait long.
car was great nice and clean ,along with oil change.
car was great nice and clean ,along with oil change.
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by karenbigelow57
Verified Customer
Verified Customer
Service Price Transparency
Sep 06, 2026 -
Taylor Hyundai of Perrysburg responded
Your note about our friendly staff and quick turnaround reflects our team’s dedication. Hearing that your Hyundai Venue was returned clean after your oil change is rewarding, and your feedback means a lot to us.
Thank you for great service, everyone was nice great
great great great service would go back
great great great service would go back
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by tavibaybay
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2026 -
Taylor Hyundai of Perrysburg responded
Knowing you felt welcome and well cared for during your service visit means a lot to our service department. Thank you for the kind words, and we look forward to serving your Hyundai Venue again.
They were able to help me out with my oil change and I
didn't have to wait long at all.
didn't have to wait long at all.
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by cj
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2026 -
Taylor Hyundai of Perrysburg responded
Knowing the oil change on your Hyundai Santa Fe was quick and you didn’t have to wait long means a lot to our service team. Thanks for the five-star rating.
Courteous, on point with follow up.
Answer questions in a timely manner and follow up with answers to questions.
Answer questions in a timely manner and follow up with answers to questions.
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by melindasanchez8
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2026 -
Taylor Hyundai of Perrysburg responded
Your note about our prompt responses and thorough follow-up during service on your Pacifica reflects how our service department prioritizes clear communication. Hearing that our courteous approach and timely answers stood out means a lot to us.