James Shank
James Shank at Taylor Hyundai of Perrysburg

James Shank

Sales

Taylor Hyundai of Perrysburg

12681 Eckel Junction Rd
Perrysburg, OH 43551

4.6
20 Reviews
4.6

20 Reviews

Write a Review

20 Reviews of James Shank

August 15, 2026

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Employee Rating

Took too long to get my car in for diagnostics. The issue was not resolved, still has intermittent headlight activation. You charged way too much for a battery replacement that the service advisor More

by thomas.cousino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 10, 2026

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Always very satisfied with service from checking in and checking out. Courteous service from everyone in the service department. 10++ rating. More

by melindasanchez8
Service Price Transparency
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Recommend Dealer
Yes
Aug 10, 2026

Taylor Hyundai of Perrysburg responded

Hearing that our service department provided courteous assistance and left you very satisfied from check-in through check-out means a lot to us. We truly appreciate your enthusiastic 10++ rating.

August 10, 2026

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I was pleasantly impressed with the way I was treated from the moment I arrived. I am grateful for explaining services that I will need in the future. The oil change was done in a timely manner and they More

by JOYCEPETERS5
Service Price Transparency
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Recommend Dealer
Yes
Aug 10, 2026

Taylor Hyundai of Perrysburg responded

Your note about receiving clear explanations of future services highlights our service department’s commitment to transparency. We’re glad the oil change was completed promptly and that having your Elantra washed and ready to go made your visit even more convenient. Hearing you’ll be returning means a great deal to us.

August 09, 2026

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I am very satisfied with my car overly happy and the staff here is so friendly. They’re like family and I appreciate each and one of them. More

by queenteena87
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Leasure , Lana Rankins

Aug 09, 2026

Taylor Hyundai of Perrysburg responded

Hearing that our staff felt like family means a lot to our service department. We appreciate your five-star rating and thank you for trusting our service team with your Hyundai Kona.

August 08, 2026

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Ask for Lana Rankins she will get you into the car you deserve! I have bought two cars from Lana and I haven’t been disappointed. The first was a used car when I had poor credit and she got me approved. L More

by blaine1113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2026

Taylor Hyundai of Perrysburg responded

Your note about securing approval despite credit challenges and locking in a great deal on your new 2026 Elantra SEL Sport Premium reflects our sales team’s dedication to customer-focused service. Knowing that the financing support and pricing we arranged met your expectations means a lot to our team.

August 02, 2026

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Friendly very personal and made sure I was accompanied! ! He build rapport with his customers More

by Mzdre42765
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 02, 2026

Taylor Hyundai of Perrysburg responded

James and our service team are delighted to hear that you felt personally supported during your Hyundai Tucson service. We appreciate you choosing us and look forward to assisting you again.

August 01, 2026

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Fast easy convenient very clean very easy very nice even offer a car wash definitely More

by rekiamoreland
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 01, 2026

Taylor Hyundai of Perrysburg responded

We’re glad the service on your Hyundai was fast, convenient, and in a spotless environment, and that you enjoyed the complimentary car wash. James will be happy to hear your kind words. Thanks for the five-star rating, and we look forward to assisting you again.

July 30, 2026

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It was a very easy experience I was welcomed and taken care of immediately the man was extremely nice and professional my car was taken care of and finished early More

by ebianco2395
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Taylor Hyundai of Perrysburg responded

We’re delighted your Hyundai service visit was effortless and welcoming. It’s great the team treated you professionally and completed everything ahead of schedule. Thank you for your five-star review.

July 29, 2026

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Employee Rating

Service was great as usual. Polite and very helpful. Able to explain what needs done and familiar with vehicle. More

by norirae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Taylor Hyundai of Perrysburg responded

Thanks for letting us know that James and our service team provided clear explanations and polite support for your Hyundai Palisade. We’re glad you felt well taken care of. We look forward to your next visit.

July 15, 2026

Dealership Rating
Employee Rating

It is ok I like one of the guys really well They are friendly ok More

by anneck833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2026

Taylor Hyundai of Perrysburg responded

Thank you for your business and this review. We're happy our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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