James Shank
James Shank at Taylor Hyundai of Perrysburg

James Shank

Sales

Taylor Hyundai of Perrysburg

12681 Eckel Junction Rd
Perrysburg, OH 43551

4.5
36 Reviews
4.5

36 Reviews

Write a Review

36 Reviews of James Shank

October 19, 2026

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Employee Rating

Sold me commission-based services I didn’t need when I brought the car in for routine maintenance. Won’t be back. More

by Amchahfcuruw
Service Price Transparency
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Recommend Dealer
No
Oct 23, 2026

Taylor Hyundai of Perrysburg responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

October 14, 2026

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James is always very friendly and helpful. Fast service very nolligble. Cautious and always take time with everyone. More

by Ijarquin1
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Recommend Dealer
Yes

Other Employees Tagged: James Leasure

Oct 14, 2026

Taylor Hyundai of Perrysburg responded

Your mention of James’s friendly, helpful approach and careful attention reflects how our service team strives to support every customer. Hearing that the service on your Tucson was fast and knowledgeable means a lot to us.

October 14, 2026

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Love Taylor Hyundai perrysburg this is the best dealership in the Toledo area, i look forward to upgrading my vehicle to a suv and I will be back to purchase it at this location. The staff is alway More

by toyab803
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Recommend Dealer
Yes

Other Employees Tagged: Adrianne Riddell, Andrew Kilisch, James Leasure, Ray Uballe, Neil Rocca , Will Mays my favorite salesman

Oct 14, 2026

Taylor Hyundai of Perrysburg responded

Your mention of our friendly, efficient staff and spotless waiting area reflects how our service department puts your comfort first. It was a pleasure servicing your Hyundai Venue, and we’re excited to welcome you back when you upgrade to an SUV.

October 10, 2026

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Excellent service write up and explanation. James was thorough and explained everything to be done and completed. More

by billscheible
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Recommend Dealer
Yes
Oct 10, 2026

Taylor Hyundai of Perrysburg responded

Your praise for our clear write-up and detailed explanation really resonates with our service team. We’re pleased James could explain each step and ensure your Hyundai Santa Fe received thorough care.

September 30, 2026

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They are always ready for my appointment. Staff friendly. Will make suggestions if I need more than an oil change. More

by jokaylor
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Recommend Dealer
Yes
Sep 30, 2026

Taylor Hyundai of Perrysburg responded

Knowing that your appointments are always ready and our staff offers proactive recommendations is rewarding. Our team is pleased we could accommodate your service on your Hyundai Venue promptly and recommend additional maintenance when needed.

September 28, 2026

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Always Exceeds Expectations! I’ve had plenty of bad experiences with auto dealership service departments in the past, but Taylor Hyundai of Perrysburg is truly in a league of th More

by 419harmon
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Recommend Dealer
Yes

Other Employees Tagged: Cortland

Sep 28, 2026

Taylor Hyundai of Perrysburg responded

Knowing that the service on your Tucson felt stress-free and attentive to every detail means a lot to our service department. Thank you for your years of trust and recommendation; we’re glad the wiper replacement and complimentary cleaning made your visit enjoyable.

September 27, 2026

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Some people have been very helpful but our experience with our advisor, James, has not been good during the last 3 times that we have been in for service. We will not return if he continues to be our adv More

by jilltr1
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Recommend Dealer
No
Oct 03, 2026

Taylor Hyundai of Perrysburg responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 27, 2026

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From the moment I pull into the dealership until the time I leave I am treated so well. It is always a positive experience. More

by courtneymccullum
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Recommend Dealer
Yes
Sep 27, 2026

Taylor Hyundai of Perrysburg responded

Our service department enjoyed caring for your Hyundai Elantra from the moment you arrived until you left. Hearing that every visit feels positive means a lot to our team.

September 14, 2026

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Had a recall on seatbelt part, wait for months for the part. Finally got the SUV for repairs. While fixing they broke another part. It was to be done on Wednesday after the Tuesday we brought in. Well More

by cain1257
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Recommend Dealer
No

Other Employees Tagged: James Leasure

Sep 20, 2026

Taylor Hyundai of Perrysburg responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 11, 2026

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Everyone is nice makes sure your satisfied. Toon Great Care Of me. From Lana rankin to tech More

by reldabates3591
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Recommend Dealer
Yes

Other Employees Tagged: Lana rankin

Sep 12, 2026

Taylor Hyundai of Perrysburg responded

Thanks for the five-star rating and for noting our team’s commitment to your satisfaction. We’re glad our service department could take such good care of your Tucson.

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