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James Stassi

Overview Reviews (209) Inventory (427)

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James Stassi

James Stassi | Page 16

Service Advisor

Midtown Kia

4747 S Yale Ave
Tulsa, OK 74135

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4.7

209 Reviews

Overview Reviews (209) Inventory (427)

Dealership Experience

1 yr, 9 mos

Specialties & Trainings

KIA SERVICE EXCELLENCE ELITE CERTIFIED , K900 CERTIFIED , MASTER & SENIOR CERTIFIED

4.7

209 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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209 Reviews of James Stassi

March 17, 2026

Dealership Rating

Employee Rating

Great customer service! The video walk through of the service provided is an extra bonus. The video walk through of the service provided is an extra bonus. More

by susanhamil

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

Mar 17, 2026 -

Midtown Kia responded

It’s great to hear the video walkthrough added extra clarity to your Kia Carnival service. We appreciate you recognizing our customer service team. We look forward to assisting you on your next visit.

March 16, 2026

Dealership Rating

Employee Rating

Explained clearly what's needed. Checked what is covered and what is not. Good service Not judgemental Checked what is covered and what is not. Good service Not judgemental More

by margarita6243

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

Mar 16, 2026 -

Midtown Kia responded

We’re glad you found our explanation of covered versus uncovered items clear and felt the service was nonjudgmental. James is happy to have walked you through each detail. Thank you for trusting us with your Kia Telluride.

March 16, 2026

Dealership Rating

Employee Rating

Quick: informative I did not have to wait a long time. Got a video report of my car's status which was informative. James answered my questions clearly and politely Got a video report of my car's status which was informative. James answered my questions clearly and politely More

by ceebee47

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

Mar 16, 2026 -

Midtown Kia responded

Thank you for choosing us to service your Kia Sportage. We’re delighted the video report and quick service kept your wait minimal. It’s great to know that James’s clear and polite responses addressed your questions.

March 14, 2026

Dealership Rating

Employee Rating

Dropped my vehicle off for servicing. They checked it out and James let me know to pick it up since it was ready. Very professional and done in a short amount of time. They checked it out and James let me know to pick it up since it was ready. Very professional and done in a short amount of time. More

by lsallee54

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

Mar 18, 2026 -

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Mar 14, 2026 -

lsallee54 responded

Thanks

March 14, 2026

Dealership Rating

Employee Rating

They were friendly, said it would take an hour, it was an hour. I also enjoyed the text messages during my service updating of the status. hour. I also enjoyed the text messages during my service updating of the status. More

by KATIE.RICH80

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

Mar 14, 2026 -

Midtown Kia responded

We’re glad the service visit for your Kia Sportage Hybrid was completed exactly as promised and that text updates kept you informed. It’s great to know our team’s friendly approach met your needs. Thank you for sharing your experience.

March 11, 2026

Dealership Rating

Employee Rating

James did an excellent job. Gave me clear and concise information and was prompt to return phone calls and aswer questions. James was great to work with. Gave me clear and concise information and was prompt to return phone calls and aswer questions. James was great to work with. More

by RBKERN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jasmine Gutierez, Derek Pressler, Kyle Collins, Harold Story, Patrick Conaway, Kory Whittford, Chad Jennings , Sam Creveling, Breana Hoffman

Mar 11, 2026 -

Midtown Kia responded

We’re glad James kept you informed and responded promptly throughout your Kia Telluride service. It’s great to know he made everything straightforward. We look forward to helping you and your Telluride again.

March 11, 2026

Dealership Rating

Employee Rating

They were very helpful with my experience today. I had no complaints and I will be back. I had no complaints and I will be back. More

by colinshope12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Harold Story, Patrick Conaway, Kory Whittford

Mar 11, 2026 -

Midtown Kia responded

It’s great to read your kind words. We’re pleased that our team could help with your Kia Soul service today and that everything went smoothly. We look forward to welcoming you back.

March 10, 2026

Dealership Rating

Employee Rating

I have purchased 3 Kia's from Midtown. James, and the rest of the Kia team members are very friendly and courteous. When it is time for service, they are very swift. I love getting the James, and the rest of the Kia team members are very friendly and courteous. When it is time for service, they are very swift. I love getting the video of the work that was performed and the explanation on what they did. Thank You Midtown Kia More

by Donnetta Laws

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

Mar 10, 2026 -

Midtown Kia responded

Thank you for choosing us for your third Kia purchase. We’re glad James and our team provided friendly, swift service on your Telluride and that the video walkthrough with clear explanations was helpful. We look forward to your next service visit.

March 07, 2026

Dealership Rating

Employee Rating

Great service. Serviced my car and kept me updated with videos during service. Great customer service. Serviced my car and kept me updated with videos during service. Great customer service. More

by neicythomas78

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: James Stassi

Mar 07, 2026 -

Midtown Kia responded

It’s fantastic to know that you were pleased with the service performed on your Kia Sportage. James enjoyed keeping you updated with service videos along the way. Thank you for recognizing our customer care efforts.

March 05, 2026

Dealership Rating

Employee Rating

Everyone there is always so nice and helpful. They always go above and beyond to take care of me. I would recommend them to everyone! They always go above and beyond to take care of me. I would recommend them to everyone! More

by CHERYLMCGUIRE2005

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jasmine Gutierez, Derek Pressler, Kyle Collins, Harold Story, Patrick Conaway, Kory Whittford, Chad Jennings , Sam Creveling, Breana Hoffman

Mar 05, 2026 -

Midtown Kia responded

It’s wonderful to hear our team provided such helpful and friendly service for your Kia Telluride. We’re glad they could go the extra mile to take care of you. Thank you for recommending us, and we look forward to assisting you again soon.

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