James Tompkins | Page 4

A+ experience! We drove in from Erie, Pa to look at Buicks and were not disappointed! When we first got there we were a little intimidated by the size of the "campus" but everything was clearly marked Buicks and were not disappointed! When we first got there we were a little intimidated by the size of the "campus" but everything was clearly marked and easy to find. After walking into the Buick building, we were greeted kindly and directed to where we needed to go. Tim was excellent during the demo and test drive in explaining all the features and how they might be beneficial to us. After we were done negotiating was a breeze and Paul helped us decide without pressure whether a lease or purchase would be the right way to go. JT was excellent in explaining all about the contract and was very clear explaining our insurance options without any pressure whatsoever. After everything was signed and the vehicle was prepped and ready to go Tim took over again and was extremely thorough in showing us all the features of our new car and answered every question that we had. All in all it was a great trip to Pittsburgh and we look forward to coming back when we are ready to look at our next car! Thanks #1 Cochran! More

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We had a specific price range. Paul understood that and made the best accomodations for us. The entire experience was not too painful to the wallet. made the best accomodations for us. The entire experience was not too painful to the wallet. More

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We went to a local dealership and wasn't treated well, they really jerked us around. We never owned a GMC before and we have always seen Cochran's advertisement but never really consider going there. I ca they really jerked us around. We never owned a GMC before and we have always seen Cochran's advertisement but never really consider going there. I can't remember ever buying a car where they made it a pleasent experience. I did a lot of my own research so that was a big plus for me and also them and i think they work very hard to make them what they are a # 1 dealership. I wouldn't have problem at all telling other people to go there and check them out. More

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The experience at Cochran was a great car buying experience. The paperwork and selling portion was handled by Donna Dunnivan. She was extremely pleasant person was constantly making sure my wife and experience. The paperwork and selling portion was handled by Donna Dunnivan. She was extremely pleasant person was constantly making sure my wife and I were comfortable and understood everything. Chuck Yeager was very upfront about the questions I was asking about the quote and re-did it with some different options that I was considering. All of this was done within 5 mins of closing and we felt no pressure in fact I forgot that it was that late they walked out the door that night not too long after we did GREAT CUSTOMER SERVICE. J.T. was also great and enjoyable to talk to and explained all details. Extremely pleasant person very knowledgeable on policies and cost and leasing in general. More

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I bought a new car and it was a very enjoyable time. The paperwork was prepared quickly and the communication during the whole experience was excellent. They made sure that I understood everything, were ve paperwork was prepared quickly and the communication during the whole experience was excellent. They made sure that I understood everything, were very patient and made sure I was completely satisfied before I left. I wouldn't buy a car from anyone else! Thanks Calvin, Vince and J.T.! More

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Vince had the car ready for me to test drive. He explained everything slowly and clearly for me. (My hearing is not very good) He then took all the time I needed to familiarize me with the car. Vinc explained everything slowly and clearly for me. (My hearing is not very good) He then took all the time I needed to familiarize me with the car. Vince is great. This is my second car that I bought from Vince He is always a pleasure to work with.JT was also outstanding in the business office. He made it go very smoothly for me and walked me through all the paperwork. These guys are the absolute best! More

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