South Charlotte Nissan
Charlotte, NC
Filter Reviews by Keyword
By Type
900 Reviews of South Charlotte Nissan
My regular service rep Nigel Young is very knowledgeable and highly personable. Always does a great job of explaining matters posted as work is being done. Ás long as South Nissan has him, they'll have and highly personable. Always does a great job of explaining matters posted as work is being done. Ás long as South Nissan has him, they'll have my business. I have recommended him to many others and they all feel the same. More
Absolutely terrible experience with this service department. What makes this even more disappointing is that I actually purchased this vehicle from this dealership. I expected that if I ever had a department. What makes this even more disappointing is that I actually purchased this vehicle from this dealership. I expected that if I ever had a serious issue with the car, the dealership I bought it from would at least be able to properly diagnose it and help me resolve the problem. I brought my vehicle here MULTIPLE TIMES because the engine was overheating and the car sometimes would not even start. Every time, I had to rearrange my schedule, bring the car back, wait for them to diagnose it, and hope they would finally figure out what was wrong. After several visits and a huge amount of my time wasted, they STILL could not diagnose or fix the problem. After all those visits, their final solution was basically to send me to another dealership because they couldn't figure it out. I understand that some vehicle problems can be complicated, but this is a dealership service department — and this is a vehicle I purchased from them. If a customer repeatedly brings a vehicle back with serious issues like overheating and not starting, I expect proper diagnostics and at least some progress toward finding the cause. Instead, I wasted a ridiculous amount of time going back and forth and ended up exactly where I started — with a vehicle that still wasn't fixed and having to take it somewhere else. Extremely disappointing and frustrating experience. After purchasing my vehicle here and then going through this experience with their service department, I definitely would not bring my vehicle here again and cannot recommend this dealership for service. More
I had an absolutely amazing experience at the Nissan dealership on South Boulevard! The entire team was welcoming, professional, knowledgeable, and genuinely attentive to my needs. I truly appreciated t dealership on South Boulevard! The entire team was welcoming, professional, knowledgeable, and genuinely attentive to my needs. I truly appreciated the outstanding customer service, patience, and care shown throughout my visit. They made the entire experience smooth, comfortable, and stress-free. I would definitely recommend this location to anyone looking for exceptional service and a team that truly values its customers! ⭐️⭐️⭐️⭐️⭐️ More
Everyone is very friendly and detailed when it comes to your options and the best fit for you. I really appreciated the exchange manager Deon who spent hours working with me and going over my options. your options and the best fit for you. I really appreciated the exchange manager Deon who spent hours working with me and going over my options. More
Beware! !! This is the dealership that everyone warns you about when you’re a female buying a car. Ladies don’t come or bring a man to help you out. They off !! This is the dealership that everyone warns you about when you’re a female buying a car. Ladies don’t come or bring a man to help you out. They offer you with the lowest price on your trade $1000k less than online quote, by making your trade look bad. Go with Carvana or Carmax since they stick to the price you get online. Mo is a crook wanting me to pay an additional $3k while my trade was newer and less miles than their car. I had bad buyers remorse the next day after realized that they con me. They didn’t even help me with buying new tires at internal dealer price like the sales manager stated. Once they get your sale they don’t care in helping you either. Terrible all around experience! More
The buying experience at Scott Clark Nissa N was Great. The sales rep, Deon, did a nice job of guiding me through the process and worked with me every step of the way. The support staff was excellent as we The sales rep, Deon, did a nice job of guiding me through the process and worked with me every step of the way. The support staff was excellent as well. This was not like prior car buying experiences for me, as it was low-pressure and customer-centered. I definitely made the right decision purchasing at South Charlotte. More



