James Yarolem
James Yarolem at Ed Morse Chevy GMC North

James Yarolem

Service Director / Parts Director / Warrantee admin.

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

Contact Me
4.6
113 Reviews

AVID BOW HUNTER AND FISHERMAN. FISH BASS TOURNAMENTS THROUGHOUT THE MIDWEST. ENJOY FAMILY OUTINGS ON OUR FAMILY FARM WITH ALL MY CHILDREN.

Dealership Experience

6 yrs, 10 mos

Industry Experience

43 yrs, 4 mos

Specialties & Trainings

ARIZONA AUTOMOTIVE INSTITUTE / GRAD / ASE MASTER TECH

4.6

113 Reviews

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113 Reviews of James Yarolem

May 15, 2026

Dealership Rating
Employee Rating

Unacceptable length of time for repair to be completed! !! Very displeased with the situation. Service Director finally fixed issue. More

by cwallerich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Karl Williams

May 15, 2026

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding the length of time for your repair at Ed Morse Chevrolet GMC DeWitt. We are glad to hear that our Service Director was able to resolve the issue for you. If you have any further questions or need assistance, please don't hesitate to reach out. Our team values your input and strives to improve our service. The Ed Morse Chevy Buick GMC North Team

April 25, 2026

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Great experience! Will definitely be back! Made buying my truck easy and low pressure. 100% recommend. More

by UNDERCOVER5585
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Ed Morse Chevrolet GMC DeWitt and that we could make the process of buying your truck easy. Your recommendation means a lot to us. We look forward to welcoming you back on your next visit! Sincerely, The Ed Morse Chevy Buick GMC North Team

April 15, 2026

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Great service department and staff. Deb A. found us a great truck AGAIN! Very pleased. Much better than buying in the Quad Cities! More

by GOETSCH62296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review! We’re thrilled to hear that Deb and our service department were able to help you find a great truck again. At Ed Morse Chevrolet GMC DeWitt, our team strives to provide excellent service and make your experience enjoyable. We look forward to seeing you again for your next vehicle purchase! Sincerely, The Ed Morse Chevy Buick GMC North Team

April 06, 2026

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Very happy with this delealership nice people and very helpful just good customer service all around More

by davem198437
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 06, 2026

Ed Morse Chevy GMC North responded

Many thanks for this kind review, Dave! We’re pleased to hear that you had a great experience with us at Ed Morse Chevrolet GMC DeWitt. Our team strives to provide excellent customer service, and we appreciate your feedback. We look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

January 20, 2026

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The service team did a great job getting us in and out. Nice and clean waiting room. More

by RANDY73
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Karlton Christian

Jan 20, 2026

Ed Morse Chevy GMC North responded

Thank you for your wonderful review, Randy! We're thrilled to hear that our service team provided you with a great experience and that you enjoyed our clean waiting room. We appreciate your feedback and hope to see you again at Ed Morse Chevrolet GMC DeWitt soon! Sincerely, The Ed Morse Chevy Buick GMC North Team

October 27, 2025

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Employee Rating

Car mechanic/technician excellent detailed work. Kendra: customer service. Extremely satisfied. Kendra is excellent communicator, check-in, knowledgeable, very friendly. More

by CLANPINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rex Franks , Kendra= perfect. Excellent. Wonderful.

Oct 28, 2025

Ed Morse Chevy GMC North responded

Thank you for your kind words about your experience with us at Ed Morse Chevrolet GMC DeWitt! We're thrilled to hear that you were extremely satisfied with the detailed work from our mechanics and the outstanding customer service provided by Kendra. We appreciate your feedback and hope to see you again for any future needs! Sincerely, The Ed Morse Chevy Buick GMC North Team

July 20, 2025

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Won’t ever take our vehicles here again. The services we were charged for were not performed resulting in $1000 of additional expense later on the day the vehicle was allegedly serviced. The More

by KELSEYCHUTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Boris Cvijetic , This info is incorrect. Rex was not the service advisor. Carl was.

Jul 21, 2025

Ed Morse Chevy GMC North responded

Kelsey, thank you for your feedback. According to our records, while we did do adjust the TMPS sensors on your approval and performed the oil change and rotation as requested, our team found that the rear link pins and toe links needed to be replaced. However, this service was declined. Additionally, we have no records of any calls from you in our system following the service. You are welcome to reach out to us to discuss this further, and we are glad to hear that you are safe. Sincerely, The Ed Morse Chevy Buick GMC North Team

July 19, 2025

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Fir 6 months after I bought my car I kept getting emails asking me if I was still interested. I was missing some paperwork and after 2 weeks of phone calls and promises, I finally drove to the dealership an More

by mrspoot
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 21, 2025

Ed Morse Chevy GMC North responded

Thank you for sharing your experience with us. We understand how frustrating it can be to receive repeated communication and have delays with paperwork. Your feedback is important, and we appreciate you bringing this to our attention. If you have any further concerns, please feel free to reach out to us directly at Ed Morse Chevrolet GMC DeWitt (DICB). We're here to assist you. Sincerely, The Ed Morse Chevy Buick GMC North Team

April 02, 2025

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Not everything was disclosed in the agreement. 2022 Ram 1500 with 45,000 miles. I bought the truck on Friday and the salesman said the only thing wrong was the taillight bulbs needed to be replac More

by abrsloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 04, 2025

Ed Morse Chevy GMC North responded

Thank you for sharing your experience. We understand your frustration with the issues you've encountered with your 2022 Ram 1500. At Ed Morse Chevrolet GMC DeWitt, we strive to provide clear and complete information about our vehicles, and we appreciate your feedback on this matter. We encourage you to reach out directly to us so we can address your concerns further and work towards a solution. Your satisfaction is important to us, and we would like the opportunity to make things right. Thank you again for bringing this to our attention. Sincerely, The Ed Morse Chevy Buick GMC North Team

January 13, 2025

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Employee Rating

Well I hate having an issue with my vehicle but when I do, I look forward to calling the service department knowing I will be taken care of. More

by freefall10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah

Jan 15, 2025

Ed Morse Chevy GMC North responded

Thank you for your kind words! We're glad to hear that you have confidence in our service department at Ed Morse Chevrolet GMC DeWitt when it comes to addressing any issues with your vehicle. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to assisting you again in the future! Sincerely, The Ed Morse Chevy Buick GMC North Team

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