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Rex Franks
Rex Franks at Ed Morse Chevy GMC North
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Rex Franks

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

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4.8
104 Reviews

Dealership Experience

40 yrs

Industry Experience

40 yrs

Specialties & Trainings

gm training

4.8

104 Reviews

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104 Reviews of Rex Franks

April 21, 2024

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Employee Rating

Good service department. I got in for servicing I my car the day after I I made the appointment. More

by SUEHILLMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 23, 2024

Ed Morse Chevy GMC North responded

Sue, thank you for your kind words. We feel our service department is what makes Ed Morse Chevrolet GMC DeWitt special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Ed Morse Chevy Buick GMC North Team

April 06, 2024

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Employee Rating

Really like going service work done on my truck. The service department and deb in the sales department are all so kind and nice. More

by TCFARMS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Casey Smith, Brandi Benyo, Boris Cvijetic , Deb

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Apr 09, 2024

Ed Morse Chevy GMC North responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Ed Morse Chevy Buick GMC North Team

April 03, 2024

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Employee Rating

At some point, we have worked with all of the service advisors and they are all very accommodating and communicate with us very well. We are in for an oil change and tire rotation every 4-6 weeks and th More

by MARKHTTN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Brandi Benyo

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Apr 05, 2024

Ed Morse Chevy GMC North responded

Thank you for the positive review, Mark and thank you for always trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Ed Morse Chevy Buick GMC North Team

April 03, 2024

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I went in for a low cost fuel efficient car. I was so impressed with everything they did that I also bought a new car as well. More

by Chris Bading
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Deb Assenmacher, Thomas Luther, Casey Smith, Brandi Benyo, Steven Whitley, Boris Cvijetic, Calieb McKenzie

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Apr 04, 2024

Ed Morse Chevy GMC North responded

Thank you Chris for your kind words! We are grateful to have you as a customer and are thrilled that you enjoyed your experience! We look forward to many years of taking care of your automotive needs! Enjoy your vehicles and don’t hesitate to reach out if you ever need anything! Happy Motoring!

March 28, 2024

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Employee Rating

Rex Frank's is always professional and polite. They should be very happy to have him More

by BDM605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 29, 2024

Ed Morse Chevy GMC North responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC North Team

March 28, 2024

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Employee Rating

Great service easy to work with and Rex is knowledgeable and honest with what needs done More

by ANDREW.ROCK24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 29, 2024

Ed Morse Chevy GMC North responded

We appreciate you for letting others know about your experience, Andrew! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

March 14, 2024

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Employee Rating

Very helpful gentlemen that work out there. Helped me get just what i wanted with no hassle and in a time efficient way. More

by kelli.clement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Whitley

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Mar 15, 2024

Ed Morse Chevy GMC North responded

Thank you for leaving us this great review, Kelli! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

March 09, 2024

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Employee Rating

Very helpful with something that we thought was going to be difficult to find, and the found another issue and quickly fixed both. More

by mgarzee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Deb Assenmacher, Thomas Luther, Casey Smith, Brandi Benyo, Steven Whitley, Boris Cvijetic, Calieb McKenzie

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Mar 12, 2024

Ed Morse Chevy GMC North responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Ed Morse Chevrolet GMC DeWitt's Service Department. Sincerely, The Ed Morse Chevy Buick GMC North Team

March 08, 2024

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Employee Rating

I love that the dealership picks up my car at my home and takes it to Dewitt for maintenance. More

by HAPPYINIA
Recommend Dealer
Yes
Helpful
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Mar 11, 2024

Ed Morse Chevy GMC North responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC North Team

March 08, 2024

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Employee Rating

Very kind and efficient explained what they were doing. I would recommend this place to anyone I know More

by DRUNGE1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deb Assenmacher , Kyle

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Mar 11, 2024

Ed Morse Chevy GMC North responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC North Team

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