James Young
James Young at Bentley Naples - Naples Luxury Imports

James Young

Service Advisor

Bentley Naples - Naples Luxury Imports

900 Tamiami Trail North
Naples, FL 34102

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35 Reviews
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35 Reviews

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35 Reviews of James Young

October 21, 2026

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Employee Rating

I’ve had the privilege of buying Bentley’s and Rolls-Royce’s and multiple locations throughout the country. I can paste on my experience be able to evaluate the dealerships in an appropriate way. More

by jkoffel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2026

Bentley Naples - Naples Luxury Imports responded

Hi, thank you so much for your positive comments about Bentley Naples! Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2026

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Had a problem and called service and truck came got car started in 28 minutes More

by mikefitz4400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2026

Bentley Naples - Naples Luxury Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2026

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Exceptional service Door to door delivery Guaranteed work Fair pricing Trustworthy and highly recommended by my local European mechanics More

by sradair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2026

Bentley Naples - Naples Luxury Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2022

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James Young did a fine job of overseeing the repair of my Bentley Flying Spur recently. The car was returned the same day and is working perfectly. More

by ralphfolz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 04, 2022

Bentley Naples - Naples Luxury Imports responded

Hi Ralphfolz, we are pleased to hear of your experience with us here at Bentley Naples. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 29, 2021

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Craig is the best. I have owned two flying spurs. I had issues with my 2013 and Craig was awesome in getting a major issues taken care of. As a long time customer with Bentley, he made sure that More

by dicktopps@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2021

Bentley Naples - Naples Luxury Imports responded

Hello, we are pleased to hear of your experience with us here at Bentley Naples. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Have a great day!

June 02, 2021

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They have been doing a great job since the purchase of my new Bentley. James went out of his way to help me retrieve my car when the service department was closed . Paul More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2021

Bentley Naples - Naples Luxury Imports responded

Hi, thank you so much for your kind words about your experience here at Bentley Naples. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Bentley Naples!

May 27, 2021

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Horrible experience, all sweet talk no action. Bought extended warranty CPO Bentley 7,800 miles with two additional years sight unseen from Naples Bentley due to pandemic 8 months ago. 1)It came with More

by Hrs1
Customer Service
Friendliness
Price
Recommend Dealer
No

April 28, 2021

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When I bring car for service I always go to James Young. Knows your car business inside and out, personable, always gives good advice, always delivers on what he promises. It is always a pleasure to get my More

by Bob Torre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2021

Bentley Naples - Naples Luxury Imports responded

Hi Bob, we're glad to hear our staff took such great care of you! Here at Bentley Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

April 02, 2021

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Many thanks to James Young, your GM as well as Florian for your professional service as well as attention to detail in getting our convertible top replaced. We also appreciate your help in getting it ba More

by TM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Florian

Apr 03, 2021

Bentley Naples - Naples Luxury Imports responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Bentley Naples for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

April 01, 2021

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Employee Rating

James at the Bentley service department is by far one of the best in the dealership. I’ve had many vehicles in different states and James is not only highly professional but personable, understanding, effic More

by Car craze
Recommend Dealer
Yes
Apr 01, 2021

Bentley Naples - Naples Luxury Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bentley Naples! If you have any further questions, please give us a call. We're always happy to help!

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