James Young

James Young did a fine job of overseeing the repair of my Bentley Flying Spur recently. The car was returned the same day and is working perfectly. Bentley Flying Spur recently. The car was returned the same day and is working perfectly. More

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Craig is the best. I have owned two flying spurs. I had issues with my 2013 and Craig was awesome in getting a major issues taken care of. As a long time customer with Bentley, he made sure that had issues with my 2013 and Craig was awesome in getting a major issues taken care of. As a long time customer with Bentley, he made sure that what occurred would not happen again. I thank him for his tremendous expertise and help. Being satisfied with my 2013, I took the plunge and took ownership of a 2021. The difference between the two is like night and day. I love my 2021. Thank you Craig for the awesome service. Richard Topps More

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They have been doing a great job since the purchase of my new Bentley. James went out of his way to help me retrieve my car when the service department was closed . Paul new Bentley. James went out of his way to help me retrieve my car when the service department was closed . Paul More

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Horrible experience, all sweet talk no action. Bought extended warranty CPO Bentley 7,800 miles with two additional years sight unseen from Naples Bentley due to pandemic 8 months ago. 1)It came with extended warranty CPO Bentley 7,800 miles with two additional years sight unseen from Naples Bentley due to pandemic 8 months ago. 1)It came with an interior side panel scratched when I received. Salesperson said sorry $1600 to replace. 2) car said service required when received, they towed back and performed eventually 3) had riding issues on highway. They said snow tires and had flat spots and would not replace. I’m like we live in 90 degree weather why are warped tires on car? 4) rims oxidizing and they said sorry nothing we can do. I’ve had about 30 cars and ones more expensive but never been blown off like this at any dealer in past. Run! More

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When I bring car for service I always go to James Young. Knows your car business inside and out, personable, always gives good advice, always delivers on what he promises. It is always a pleasure to get my Knows your car business inside and out, personable, always gives good advice, always delivers on what he promises. It is always a pleasure to get my Bentley rocking with James’ guidance. Need to tell you I am ‘no day at the beach’ when it comes to getting my Bentley ‘perfect’. Not saying I wouldn’t come to Bentley Naples if James was not there, but he makes getting my Bentley serviced at Bentley, Naples a real easy decision. Best, Bob Torre More

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Many thanks to James Young, your GM as well as Florian for your professional service as well as attention to detail in getting our convertible top replaced. We also appreciate your help in getting it ba for your professional service as well as attention to detail in getting our convertible top replaced. We also appreciate your help in getting it back and forth from your location. More

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Time and time again James provides incredible service. Not only does he always schedule the service quickly and efficiently, he always takes the time to explain exactly what is going on with the vehicle. Not only does he always schedule the service quickly and efficiently, he always takes the time to explain exactly what is going on with the vehicle. James has made our experience at Bentley Naples our best service experience yet! More

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James at the Bentley service department is by far one of the best in the dealership. I’ve had many vehicles in different states and James is not only highly professional but personable, understanding, effic the best in the dealership. I’ve had many vehicles in different states and James is not only highly professional but personable, understanding, efficient goes over and above un customer satisfaction. Highly recommended More

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James was great communicator first on my arrival to explain the service and answer my questions then to kept me up to date on the service progress on my Vehicle. My vehicle was returned nice and clean. explain the service and answer my questions then to kept me up to date on the service progress on my Vehicle. My vehicle was returned nice and clean. Overall James did a great job. Look forward to my next visit. More

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James Young was so attentive, prompt and enjoyed giving great service. It was a pleasure dealing with him and he was quite thorough. It made the entire experience a pleasure. great service. It was a pleasure dealing with him and he was quite thorough. It made the entire experience a pleasure. More

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