Jami M. Berger

I took my car into replace a ABS break sensor. The part was $140 at the dealer. A quick look online shows the same part, number 5105572AB. A quick look online and I find that I could have gotten the same was $140 at the dealer. A quick look online shows the same part, number 5105572AB. A quick look online and I find that I could have gotten the same part for $65. There was also a miscelanious charge of $31. No idea what that was for. And then $175 dollars labor. It a low hangin plug and play part. The total cost was $372. It shouldn't have been have that. It's the first time that I've been there since my warranty expired. I will never go back. More

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For 9 years now. This place is great! I recommend you service your Jeep here. I’ve been having my Jeep serviced at Fitzgerald’s countryside Jeep in Clearwater Fl. For 9 years and they’ve kept me on the r service your Jeep here. I’ve been having my Jeep serviced at Fitzgerald’s countryside Jeep in Clearwater Fl. For 9 years and they’ve kept me on the road trouble free. If I do have a problem they always find me an appointment. Their service is top notch. From the moment I walk in to the time I check out. Bill & Jaime THANK YOU! It is a pleasure bringing in our Jeep for service. Thanks to your crew as well. More

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1 Employee at desk, NO MASK! When I arrived they said 1 Employee at desk, NO MASK! When I arrived they said "you're here for an oil change & tire rotation, right? No I was there because heater wasn't w 1 Employee at desk, NO MASK! When I arrived they said "you're here for an oil change & tire rotation, right? No I was there because heater wasn't working. 1/18 10am appt, 5pm called & said backlogged & couldn't work on car til 1/19. I would say OVERBOOKED, not backlogged. NO APOLOGY OR GESTURE OF GOOD WILL WHEN I PICKED UP CAR. Same employee, again on 1/19, no mask. Sign on door said must wear a mask! More

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Wow finally a dealership that understands customer service. Any issues / updates or anything I’ve had to bring my Rubicon into the dealer were met with friendly and professional people. Here are the service. Any issues / updates or anything I’ve had to bring my Rubicon into the dealer were met with friendly and professional people. Here are the names that I could Remember off the top of my head. Gordon Hatch -Sue Monte - James Gass -Jamie Berger and Bill Perry. Sorry I don’t remember the two technicians names that actually worked on my Rubicon but the were also polite. All from different areas of the Dealership but all very friendly & yes even when I wasn’t exactly at my best they didn’t hold against me. Even when the wife brought our vehicle in for service commented on how professional everyone was at the time. Ive looked at some of other people’s comments and I really have a hard time thinking they were in the same dealership I was at. Unfortunately nowadays I think some people give negative reviews because they weren’t helped quickly enough or in the back of their minds the dealer wasn’t getting to them because of their appearance. I can tell you my experience has always been a good one even when I wasn’t being so good & maybe just a little mean. But i realized after the fact I may have been upset about something and they still treated me respectfully. Thank you for being so polite even when I may not have been. I do give 5 star rating but the loaner vehicle was tiny I would’ve preferred maybe something like my Jeep Rubicon I dropped off. But maybe my next visit if I need a loaner. More

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Jim was awesome, very professional and personable which is why I felt comfortable working with him. He helped me with picking out my first ever Jeep, and all I can say is he is the best! I definitely will is why I felt comfortable working with him. He helped me with picking out my first ever Jeep, and all I can say is he is the best! I definitely will refer others to work with him if they are looking for a vehicle. More

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Sorry to be bringing business to another dealer. We purchased our 2017 Jeep Wrangler Unlimited new from this dealer. Everything has been exceptional so far. I went in today to try and make a oil ch We purchased our 2017 Jeep Wrangler Unlimited new from this dealer. Everything has been exceptional so far. I went in today to try and make a oil change appointment. I was told next appointment was Monday. I explained I will be headed north and needed to get it done before Monday. No appointments available before I leave. I understand scheduling. When I asked about another dealer doing the work I was very pleasantly told that would be no problem. Feeling a little disappointed that a car dealer where you purchased your vehicle would so easily let your business just slip away. So I called Dayton Andrews and they welcomed our business with open arms. We are in the market for a second Jeep vehicle in the next few months and sorry to say after having a great sales experience at Fitzgerald we will not be shopping there. More

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Outstanding! This dealership’s Service Department is “Top Notch”! I really wasn’t looking forward to researching tires for my car… But the Service Manager, Jam This dealership’s Service Department is “Top Notch”! I really wasn’t looking forward to researching tires for my car… But the Service Manager, Jami took the time to research all of my options, and then update me with all the details such as warranty, brand and price. Talk about “Outstanding” customer service, professionalism and knowledge… this place had it all from the moment I pull into the service bay. From this experience, you've gained a loyal customer. A Huge Thank You To Jami And The Entire Team! More

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Awesome!!! I actually contacted Dane Stuart from NY to arrange to purchase a new vehicle when I relocated to the Tampa area. This probably wasn’t the easiest sal I actually contacted Dane Stuart from NY to arrange to purchase a new vehicle when I relocated to the Tampa area. This probably wasn’t the easiest sale Dane ever had, but he was awesome. He went above and beyond for me and found exactly what I wanted! This was the best experience I have ever had purchasing a vehicle. Everyone I’ve met at this dealership has been friendly and helpful. We actually just purchased a second Jeep from Dane because of our great experience. I would highly recommend this dealership, and I absolutely recommend Dane!!! Out of 5 stars, I would rate this dealership a 10!!! More

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I live in NY and have a home in Florida. In January 2013, I decided to trade in my 2002 Corvette for a new Chrysler 300C. Shawn Cameron was my sales person and I couldn't ask for a better transaction with my I decided to trade in my 2002 Corvette for a new Chrysler 300C. Shawn Cameron was my sales person and I couldn't ask for a better transaction with my trade and purchase. This gentleman went above and beyond his efforts to make my purchase a great experience. He even assisted in prepping my car for delivery. He should be commended for his professional attitude and customer satisfaction. This is why I give this rating. Would I recommend Fitzgerald's? Without question I would. In addition, the service department is great as well. Jamie Berger was excellent. George Zammit More

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