Jamie Avers | Page 149

Service was prompt and people very friendly. Did a good job of explaining what work was done. Vey helpful in getting other parts that I needed that were not part of the original service. job of explaining what work was done. Vey helpful in getting other parts that I needed that were not part of the original service. More

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I am always very satisfied when I take my vehicles to be serviced at Holm Automotive Service Center! Chuck and Jamie are always very friendly and helpful in getting my vehicles in to be serviced and/or repa serviced at Holm Automotive Service Center! Chuck and Jamie are always very friendly and helpful in getting my vehicles in to be serviced and/or repaired as soon as possible and providing transportation if needed! They always follow up to make certain that the repairs and/or services were satisfactory. I am always treated as a valued customer at Holm Automotive which is so nice! More

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The employees in the service department are always very friendly and professional. They listen to my concerns and take action to fix any problems. I could have my car serviced locally, but prefer to driv friendly and professional. They listen to my concerns and take action to fix any problems. I could have my car serviced locally, but prefer to drive the 27 miles to Holm because I trust the service department to take care of my car without taking advantage of me. More

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I have purchased 7 vehicles from Holm Automotive over a decade long and I keep going back like I did to purchase my newest vehicle, because of customer loyalty and friendships I have made over the years. decade long and I keep going back like I did to purchase my newest vehicle, because of customer loyalty and friendships I have made over the years. Walking into Holm's is like walking in the front door to your own home. It is relaxing, friendly, positive and an a overall positive experience each and every time! I use the service department to maintain my vehicles and get top notch professional care and everyone greets you with a warm welcome and asks you how you are doing. If you need a loaner vehicle or rental they are right on top of it. I have used the auto body department for a fender bender I had and they restored my vehicle at that time back to better than original condition. This dealership is a no pressure dealership. They give you the best experience you deserve. Hunter is my salesman and does an outstanding job! A+A+A+A+A+ Pat makes the buying process quick and easy! A+A+A+A+A+A+A+ Tim is always friendly and checks on his customers and smiles and warm! A+A+A+A+A+A+A+ The receptionists do an outstanding job getting your call transferred to the person or department you are trying to reach! A+A+A+A+A+ The new look to the dealership is where you can see personal pride from your dealer and staff! A+A+A+A+A+ I could write a book on my positive experiences! If you are looking for an OUTSTANDING DEALERSHIP then this is your dealership to go to. More

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a shout out to the service team at Holm auto center in Abilene KS..on 7-30-13 I was on travel for business..when my 04 chevy durmax was having issues with my truck losing and gaining power..i called Holm Abilene KS..on 7-30-13 I was on travel for business..when my 04 chevy durmax was having issues with my truck losing and gaining power..i called Holm and got ahold of a gentleman by the name of brian in the service department..explained I was a pilot car and on my way to Michigan..brian told me how to get to him from where I was at..and he would get me in right away to see what the issue was with my truck..lucky it was a simple fix and did not require a lot of down time..because in this business if your wheels are not turning you are not earing..so end result brian got me going again rite away making my driver happy so he would not have to get a replacemt escort..so job well done HOLM auto center :) sandy with AMC Pilot More

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As my family and I were returning to the greater Cincinnati area from a 12 state, 5000+ mile trip through the southwest, my 2003 Chevy Trailblazer suddenly lost power and the ability to drive at exp Cincinnati area from a 12 state, 5000+ mile trip through the southwest, my 2003 Chevy Trailblazer suddenly lost power and the ability to drive at expressway speeds. This happened on a Friday evening. We limped off the exit in Abilene, Kansas, 1000 miles from our final destination. After checking into a hotel, I searched for the nearest repair shop. Luckily, the Holm Automotive dealership was only a couple of doors down from our hotel which was right off the expressway. On Saturday, the service department diagnosed the problem to be the failure of the catalytic converter. Since a 2003 Trailblazer catalytic converter is not a standard stock item, Jamie Avers and his staff pulled out all the stops to help me find a replacement part. Although I ended up not getting the car repaired at their shop, I was impressed with the effort the Jamie went through to try to find the part and get it to the shop before they closed. I highly recommend this shop based on their customer service and willingness to help. More

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I never been to Tim Holm Auto Center before and it was like arriving at a 5 star luxury hotel. The Tim Holm associates went out of their way to make my dealership experience a positive and memorable one like arriving at a 5 star luxury hotel. The Tim Holm associates went out of their way to make my dealership experience a positive and memorable one. I was greeted by Jamie and Chuck in service who were pleasant and made my first impression long lasting. I could not believe that people travel 3 hours to get their car serviced by Tim Holm Auto Center. I can understand why after my first visit. The receptionist went out of her way to make sure my coffee was to my satisfaction. I kept thinking that I was in Starbucks. No kidding. Matt Holm I found to have great knowledge about his product and did not talk down to me but rather with me throughout my visit. Tim Holm was out and greeting customers and talking to everyone. That is most unusual. Most dealers hide in their office. This guy was actually out working with customers. I can see why Tim Holm Auto Center has such a strong repeat customer base. It's the best experience I have ever had and will recommend Tim Holm Auto Center to all my Kansas friends. Great Job Tim Holm. Bill Miller More

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The reason I have given it a high rating for customer The reason I have given it a high rating for customer service is because we were 150 plus miles from home heading east on I-70 near Salina on a The reason I have given it a high rating for customer service is because we were 150 plus miles from home heading east on I-70 near Salina on a trip that would go through several states, (needing to get to KY the next evening) when our car started acting up. We were able to get to the next town which was Abilene and found Holms Automotive Center but they were getting ready to close for the day. Jamie and the mechanic were willing to stay longer to check out our car offering us great customer service!. The reason I have rated it high for quality of work is because the mechanic was very thorough in testing it to make sure he knew what needed to be done to fix the problem. The service and work was efficient and effective. The workers and staff were all very friendly and courteous even when it was almost closing time, They went beyond their responsibility in recommending some options for motels, and places to eat.and by offering rides to and from the motel while our car was getting fixed! The next day everything went as planned and our overall experience with this business was terrific.The price was even much lower than was anticipated. Later in the day we were pleased and surprised to get a phone call from Jamie wondering how the car was working. We have not had any problems with the car since! We are so pleased with the professional and good service we were given and would definitely recommend this place to others! More

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While having the oil changed and vehicle inspected on a 2009 Chevrolet Impala at another Chevrolet dealer, I was informed as follows: "During inspection noticed play in the RF wheel bearing notified cus 2009 Chevrolet Impala at another Chevrolet dealer, I was informed as follows: "During inspection noticed play in the RF wheel bearing notified customer. Customer elected not to fix at this time Quoated price $608.36" This is an exact quote written on the ticket. My wife and I purchased the car new at this dealer. Shocked, I left this Chevrolet dealer and drove to Holm Automotive, another Chevrolet dealer, the same afternoon. I was introduced to Jamie Avers, a service consultant. After telling him the problem, he pulled the car into service and started looking on the computer. After verifing my name, he told me how much it would cost by making a zero with his fingers. He printed off the powertrain limited warranty information for me and my wife to have. He told me that the work could be done immediately. In less than an hour, I had gone from no offer of any warranty service and a cost of over six humdred dollars out of my pocket to zero dollars. While waiting for the repair in the customer waiting area, Mr. Tim Holm came and introduced himself, wanted to know my name and we had a friendly discussion. The repair on the Chevrolet Impala was completed in about an hour that afternoon and all of the people which I interacted with were very professional and friendly at Holm Automotive Center Inc., Abilene, KS. I hope that this review has answered the "Why" and that it will be accepted. More

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We were traveling through Abilene and could not get our car started after eating lunch. Jamie Avers got our car right in, fixed the small problem quickly and barely charged us any labor costs. He was helpf car started after eating lunch. Jamie Avers got our car right in, fixed the small problem quickly and barely charged us any labor costs. He was helpful, friendly, and honest. More

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