Jamie Birsic | Page 2

We had a great experience at Cochran and with Jamie. He knew that staying within our budget was most important to us and and he never pressured. We left with a better car than we expected within our bu He knew that staying within our budget was most important to us and and he never pressured. We left with a better car than we expected within our budget and a good feeling about the whole process. We were very nervous because it didn’t seem like the best time to be buying a car but we had nothing to worry about with Jamie. We will definitely be shopping there again! More

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I bought a brand new Mazda6 from Cochran Mazda in Wexford. Three weeks ago, @ ~80,000 mile mark, the entire engine stopped working and I almost crashed when it died out on Interstate 279 with my two Wexford. Three weeks ago, @ ~80,000 mile mark, the entire engine stopped working and I almost crashed when it died out on Interstate 279 with my two daughters in the sedan (we were not safe, vehicles were zooming by as we protruded outward into the highway). Currently, I'm out $3,800 in out-of-pocket repairs for a new engine. It had just been to a lube shop as well (plenty of oil supporting the engine). I had left three messages (at Cochran Automotive HQ in Monroeville and at Cochran Mazda Wexford) for David King and / or Jamie Birsic or any Mazda representative of theirs. They hadn't returned my calls (big surprise), until I started vocally complaining. Upon explaining what had happened, they seemed to have cared less and gave me no real solutions. In fact, eventually I had spoken with David King, he had a smart @ss attitude about the entire process and started yelling at me about why I hadn't brought it in to them for service. Meanwhile, he failed to check his customer database. Recently, I had brought this specific vehicle in for front-end damage fixes. I mean...!? BTW, and this is the most pathetic part of it all, their response has been to try to extort even more money out of me by attempting to set up a payment plan for a new engine. I'm not giving them another cent. Can you imagine, the audacity and nerve? Why would I want to give their fixed-ops / service team anything? Don't ever buy a Mazda or any vehicle from Cochran Mazda (Wexford). Having purchased multiple vehicles from them in the past, the "we could care less, it's a you problem now" attitude doesn't work and they know it. I know my growing kids and wife will never do business with their group again. Rather, I'll go to Baierl or Diehl or Kenny Ross. Cochran Mazda Wexford sells lemons and hire lackadaisical nincompoops who simply don't care about their customers or their safety. More

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Jamie listened, explained and “bent over backwards” to make my buying experience extremely easy and pleasant. More dealerships should operate as this one does. make my buying experience extremely easy and pleasant. More dealerships should operate as this one does. More

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The entire office was incredibly friendly, but Jamie in particular was a wonderful help in getting me in the perfect car! particular was a wonderful help in getting me in the perfect car! More

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Jamie was very professional and made buying a new CX-5 GT a "painless" experience. Nice new dealership. I have been using this dealership for all my services for years and highly recommend! a "painless" experience. Nice new dealership. I have been using this dealership for all my services for years and highly recommend! More

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Jamie B is very professional. I received hood service and nice new dealership. CX30 is a fine car. and nice new dealership. CX30 is a fine car. More

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Great shopping, buying and servicing experience. After 9 months, I still love my Mazda 3! months, I still love my Mazda 3! More

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Took a elderly relative to return a lease and look at another but they were not helpful poor communication on their part did not want or help us when we did not lease new and did not help once they found another but they were not helpful poor communication on their part did not want or help us when we did not lease new and did not help once they found out we were buying the lease car and ending business with them Very rude More

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Jamie was a big help and very patient as I found the right car for me. He was very much helpful. I would definitely recommend him to others. right car for me. He was very much helpful. I would definitely recommend him to others. More

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John and the whole team at this dealership were so helpful and an enjoyable crew to do business with! Thank you all so much for making the process seamless! helpful and an enjoyable crew to do business with! Thank you all so much for making the process seamless! More

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