Always pleased when I visit this location.
Everyone I have encountered has been polite, helpful, and they’re always done in a reasonable amount of time.
Everyone I have encountered has been polite, helpful, and they’re always done in a reasonable amount of time.
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by ASHUCKEROW
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tim Kubow, Tom Shaffer
Sep 10, 2024 -
Spitzer Buick GMC Parma responded
ASHUCKEROW, it is so good to know your loyalty to servicing with us Spitzer Buick GMC Parma is always met with polite helpfulness and efficient work from our experts Tim and Jamie! Thank you for your trust in us and your kind recommendation to others. Please have the safest of travels in your GMC until we see you again!
They had great customer service, Kelly was awesome and so
was my finance officer
Thanks again GMC
was my finance officer
Thanks again GMC
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by donna.jones1120
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kelly Hettinga
Aug 30, 2024 -
Spitzer Buick GMC Parma responded
Donna, we are truly honored knowing Kelly of Spitzer Buick GMC Parma provided great service as well as our Finance Manage! It is great to have earned your recommendation and we wish you all the joy and safety in your travels with your GMC!
Thank you for proving to be my dealership HOME!
If the staff at Spitzer Buick GMC Parma accommodate 30% of the potential car shoppers that walk through their doors with the same thoughtful efficie
If the staff at Spitzer Buick GMC Parma accommodate 30% of the potential car shoppers that walk through their doors with the same thoughtful efficient service and kindest patience they’ve shown me, there would be a line of customers tailing outside the front door and around the building for the opportunity to repeat for them my same experience in purchasing my new 2024 GMC Acadia Denali.
It’s my belief, when a customer is in the market for a new or pre-certified vehicle, he or she is also in the market for a dealership “home.” The staff at Spitzer Buick GMC Parma has fulfilled and surpassed my expectations in my search for both. A car buyer can purchase a car from anywhere, but he or she would be missing out on so much more if they wouldn’t at least make a visit to this dealership.
In closing, I make a prediction that one day in the future that, Spitzer Buick GMC becomes the top dealership of Brookpark Rd.—if it isn’t already, and the dealership “home” of many satisfied customers.
Congratulations to the Spitzer family for gathering a gem of a staff!
With the greatest of gratitude and customer satisfaction,
Teresa
Parma Heights
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by TERESA
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Leek
, Adam Black, Alan Gilbert, McKoy Kendrick, Gus Dodrill in Sales ⭐️⭐️⭐️⭐️⭐️, Bill in Finance ⭐️⭐️⭐️⭐️⭐️ and others for which I don’t recall their names⭐️⭐️⭐️⭐️⭐️.
Aug 29, 2024 -
Spitzer Buick GMC Parma responded
Teresa, we are truly in gratefulness and appreciation for your amazing feedback on your new car experience with our experts at Spitzer Buick GMC Parma! Our team is indeed a big reason for our success and we continue to strive to improve our relations with our guests. Your encouragement adds to our motivation to be the Home Dealership for our locals as well as visitors far and wide. Thank you for taking the time sharing your thoughts and support for our team. Congratulations on your new Denali with us and we wish you joy and safety in your travels until we assist you again!
Everyone at the dealership was great really make you feel
like family they go above and beyond to help you get the car you want
like family they go above and beyond to help you get the car you want
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by Todd
Verified Customer
Verified Customer
Other Employees Tagged:
Dominic Difino
, Adam Black, Travis Freeman, McKoy Kendrick, Rolanda Sargent
Aug 19, 2024 -
Spitzer Buick GMC Parma responded
Todd, we are astounded by your generous review of our experts at Spitzer Buick GMC Parma treating you as family! We truly value your support for our business with your recommendation and we congratulate you on your new car. Please enjoy your GMC with safety!
Great service staff.
My family has been going there for decades and now I go there for any car maintenance. Best dealership in Cleveland.
My family has been going there for decades and now I go there for any car maintenance. Best dealership in Cleveland.
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by JM
Verified Customer
Verified Customer
Service Price Transparency
Aug 13, 2024 -
Spitzer Buick GMC Parma responded
JM, we are truly gratified by you and your family's loyalty and trust in us for your safety and comfort on the road! Your recommendation for others to visit our dealership is great support and please enjoy your GMC in all your travels until next time!
Taken care of quickly, did have some complication
problems but all was good in the end.
problems but all was good in the end.
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by bdknopf
Verified Customer
Verified Customer
Other Employees Tagged:
Brett Leek
, McKoy Kendrick
Aug 05, 2024 -
Spitzer Buick GMC Parma responded
We thank you for your kind review of your recent visit with us at Sptizer Buick GMC! Your time is very valuable to us and are grateful about our efficient timing of completion in the end. We certainly want to make sure that your concerns are thoroughly attended to by the correct personnel to improve on your experience anywhere necessary. Please reach out to our Service Director Travis Freeman at 886.246.6093 at your allowance and in the meantime please enjoy your travels with safety!
Extremely helpful and friendly staff, cleanly place and
outstanding service from Thomas Reppucci! The best!
outstanding service from Thomas Reppucci! The best!
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by jesswood443
Verified Customer
Verified Customer
Other Employees Tagged:
Tom Reppucci
May 17, 2024 -
Spitzer Buick GMC Parma responded
Thank you so much for leaving Thomas this excellent review! It is always our goal to provide our guests with top-quality experiences. We appreciate your business. Please do not hesitate to let us know how our team may serve you again!
Trustworthy people l felt there at service to sales McCoy
also tried help me out.
also tried help me out.
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by TOMOH63
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
McKoy Kendrick, Tim Kubow
May 17, 2024 -
Spitzer Buick GMC Parma responded
Thank you so much for your positive review! We are so glad that McKoy provided you with top-notch service. It is our pleasure to assist you in any way possible. Safe travels!
Service was good and timely for oil change and GM check
up, but had requested tire pressures be adjusted to same as one is still at 41 lbs others 34/35 so was not done. Can catch next visit but understan
up, but had requested tire pressures be adjusted to same as one is still at 41 lbs others 34/35 so was not done. Can catch next visit but understand it can ware tires differently.
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by ROETHEL6552
Verified Customer
Verified Customer
Service Price Transparency
May 14, 2024 -
Spitzer Buick GMC Parma responded
Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are pleased that our efforts met your satisfaction! Your positive feedback means so much to us. Please drive safely!
They even gave me a ride to work and picked me up, no
problem at all.
problem at all.
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by joe.piechocinski
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Travis Freeman, Tom Reppucci
May 13, 2024 -
Spitzer Buick GMC Parma responded
Thank you so much for your positive review, Joe! It's wonderful to know that our team you with a smooth, 5-star experience. If there is ever anything more that we may help you with, please do not hesitate to give us a call.