Jamie Difebo

Friendly staff. Provided timely feedback and options. Very willing to assist and get me back to my vehicle. Provided timely feedback and options. Very willing to assist and get me back to my vehicle. More

by deotisjordan Verified Customer Verified Customer

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Great Team Excellence Service I would highly recommend. Quick efficient work knowledgeable technicians who answered all my questions Quick efficient work knowledgeable technicians who answered all my questions More

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What a great experience from start to finish. From the vehicle selection, informative and transparent staff to the sign and drive. I would definitely recommend Maserati Alfa Romeo of Wilmington From the vehicle selection, informative and transparent staff to the sign and drive. I would definitely recommend Maserati Alfa Romeo of Wilmington to anyone who’s considering treating themselves to a car of great caliber. More

by YIANTSELIS05 Verified Customer Verified Customer

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Picked up vehicle kept us informed, found bad battery, sent car back next day. JUST GREAT SERVICE. sent car back next day. JUST GREAT SERVICE. More

by 49AZAIN Verified Customer Verified Customer

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Dealership provides great customer service and service personnel is well trained and knowledgeable regarding AlfaRomeos. personnel is well trained and knowledgeable regarding AlfaRomeos. More

by Vince Barbone Verified Customer Verified Customer

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Great dealership and very good customer service . They do a nice job with presentation. Highly recommend!! They do a nice job with presentation. Highly recommend!! More

by Great Job ZF Verified Customer Verified Customer

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Amazing team. Had the paperwork ready to go and we signed, got the keys and we drove away! Had the paperwork ready to go and we signed, got the keys and we drove away! More

by TJHANNAN0831 Verified Customer Verified Customer

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They are great to deal with. Awesome while, I didn’t have a good experience with Criswell Maserati. Awesome while, I didn’t have a good experience with Criswell Maserati. More

by WILLGET Verified Customer Verified Customer

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Very convenient service took care of all my concerns I was finished and back on the road in under 1 hour was finished and back on the road in under 1 hour More

by jeremybutcofsky Verified Customer Verified Customer

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Good Morning Jamie - You sent a "letter" of interest in my 2019 Stelvio. I'll begin by refreshing for you my experience at your dealership. I was charged all possible fees allowed by law at of interest in my 2019 Stelvio. I'll begin by refreshing for you my experience at your dealership. I was charged all possible fees allowed by law at settlement even though I paid cash. You screwed me out of at least $200 there. Second, when I picked up my car at delivery the check engine light was on - a "certified" car. They reset the light & I knew xxxx well it would come on again. So it did, and you picked up my car and delivered it "fixed". For months after, the light came on for a misfire. I ultimately fixed it myself by replacing the #2 spark plug - a repair clearly above your service departments ability. I haven't seen the light since! After you tried to fix the light I noticed a rattling noise from the engine compartment. The cosmetic engine cover was left lose and I also repaired that. Next, from delivery, my car would not start after sitting for a few days. I suffered with this for almost a year before replacing the battery with a top brand - another $200+ expense you screwed me for. Vey recently I received a solicitation from another Alfa store which included a Carfax report. Much to my surprise, my "certified car" had extensive front end repairs, including a new engine timing cover, radiator, recharged A/C system among other repairs DONE MY YOUR DEALERSHIP. Curiously, I was provided a Carfax report by you at the time of my purchase (which I retained) and which suspiciously doesn't list these repairs DONE BY YOUR DEAELRSHIP. Finally, when I asked to meet you when I picked up my car you confirmed with me that I would be having my service work there. I almost fell over because I had told the salesman specifically that I avoid anyone else touching my vehicles if I can help it. So, not only do you lie and deceive your customers, your salesman lied TO YOU about my service intentions. So to finalize - when do you think I'll be setting foot in your xxxxxxx dealership again? NEVER! More

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