Jamie Falcone
Jamie Falcone at Findlay Toyota

Jamie Falcone

Service Consultant

Findlay Toyota

7733 Eastgate Rd
Henderson, NV 89011

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4.9
131 Reviews
4.9

131 Reviews

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131 Reviews of Jamie Falcone

April 10, 2026

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Employee Rating

Excellent Service from Mr. Jamie Falcone. I have been loyal to Findlay Toyota Service and also my whole family. I commend JF and I am giving him 6 stars out of 5. Kudos! More

by alrq
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Recommend Dealer
Yes

April 01, 2026

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I come here because the dealership is so nice and my service advisor Jaime Falcone is top notch. More

by ELMER.PIEDAD
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Recommend Dealer
Yes
Apr 18, 2026

Findlay Toyota responded

It was a pleasure assisting you! We appreciate the opportunity to serve you and look forward to welcoming you back soon!

March 22, 2026

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Very happy with the customer service. Fast work and we were updated throughout the process. Jamie was amazing! More

by KCT978
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Recommend Dealer
Yes

March 15, 2026

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Simple yearly maintenance on my old scion xb! You could tell it was a busy morning but they still finished my car even faster than estimated. More

by THOMASDAVIDM
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Recommend Dealer
Yes

March 13, 2026

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They were very busy, but were able to get me done in a reasonable time. More

by BALLWINE29
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Recommend Dealer
Yes

March 10, 2026

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Best service experience I’ve encountered than previous location I went to. I will be coming back to this location from now on. 10/10 customer service with Jamie Falcone and the techs whom worked on my Tac More

by VANEESE
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Recommend Dealer
Yes

March 06, 2026

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Professional, clean, friendly and excellent service! I even saw an employee straightening chairs and when I complimented him he directed me to the complimentary coffee and water both of which made my wa More

by CECE3
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Guadarrama , John Barr 😊

March 05, 2026

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Went to the finlay toyota in las vegas Nevada had great service great staff and attention to detail God 🙌 Bless you More

by Therealhi
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Recommend Dealer
Yes

March 05, 2026

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I have been coming to Findlay Toyota since I moved to Henderson 8 years ago. I have been very happy with the experience. More

by CORATHOME
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Recommend Dealer
Yes

March 03, 2026

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On 2/25/26, I brought my car in and requested a diagnostic because my car was shutting off and appeared to be burning off engine oil quite fast. The technicians changed my oil and put 0w20 (a much More

by joix1
Workmanship
Recommend Dealer
No
Mar 12, 2026

Findlay Toyota responded

Hi there, this is Courtney from Findlay Toyota Customer Service. Can you please give me a ring when you can to discuss your most recent service? 702-898-5096. Thank you and I look forward to connecting with you soon!

Mar 12, 2026

joix1 responded

Hi Courtney: I just returned your call and left a voice message. I've also followed up with an e-mail response to Victoria Lopez, the Internet Service Assistant. My response to her outreach is posted below: "Hello Victoria, Thank you for reaching out. However, my review was not about declining maintenance. I brought my vehicle in specifically because it was shutting off while driving and the dashboard lights were flickering on and off. I paid for a diagnostic service to determine the cause of that issue. During my visit, I also discussed concerns about the engine appearing to burn oil quickly and even asked about the possibility of having the engine remanufactured or rebuilt in the future. Based on that discussion, I agreed to proceed with the oil change and the recommendation to monitor oil consumption. However, I also clearly informed the service team that the dashboard had been flickering on and off and that the car had shut down while I was driving. Those symptoms were the primary reason I brought the vehicle in for a diagnostic. The dealership changed the oil and advised me to monitor oil consumption, but the electrical issue causing the vehicle to stall was not identified. After the vehicle stalled again, I went to O’Reilly Auto Parts where a battery and alternator load test immediately revealed that the battery was failing. Replacing the battery resolved the issue. The diagnostic I paid for did not identify the electrical issue that was later confirmed by a battery load test. My concern is that a basic charging system check (battery/alternator) was not performed during the diagnostic visit despite the symptoms I described. I would appreciate clarification on why this was not part of the diagnostic process and whether the dealership can address this concern. Given the circumstances, I would also appreciate your review of the diagnostic charge associated with this visit. Sincerely, ANDREA"

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