Jamie Herbranson
Jamie Herbranson at Certified Benz & Beemer
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Jamie Herbranson | Page 27

Product Specialist

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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5.0
394 Reviews

Hello I have been in customer service since I was a paperboy in Colorado as a kid. With 22 years in the restaurant business prior to my life in the automotive industry. I strive to provide VIP service to each and every client I get the pleasure to assist. I am a car aficionado here to help you find the car of your dreams.

Dealership Experience

9 yrs, 11 mos

Industry Experience

9 yrs, 11 mos

Specialties & Trainings

Customer Service Specialist

Employee Video

5.0

394 Reviews

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394 Reviews of Jamie Herbranson

April 14, 2017

Dealership Rating
Employee Rating

Great guy! I had a wonderful experience with Jamie. He was very patient. I didn't feel rushed, or pressured. He is very knowledgeable on all types of vehicles, More

by Dwal8613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 17, 2017

Certified Benz & Beemer responded

Dear Dwal8613: THANKS SO MUCH for your repeat business! As you already know, we strive to provide our customers with exemplary customer service and we're glad that you appreciated the patient, knowledgeable service provided by Jamie. We are happy to hear that you appreciated our "one price" policy which makes the car buying experience much easier for all. Great picture too! We hope to have the pleasure of helping you again soon.

April 07, 2017

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Employee Rating

Great Customer Service we bought 2012 ML350, we worked with Cory Groters and Jamie Herbrnason and both are very friendly, helpful and professional. The best part is no pres More

by Benz Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kory Groters

Apr 09, 2017

Certified Benz & Beemer responded

Dear Benz Buyer: We appreciate that you have taken the time to share with our customers (and us) about th great customer service provided by Cory and Jamie, without any pressure, when you bought your ML350. Thanks for your business and we look forward to the pleasure of working with you again.

March 29, 2017

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Employee Rating

Great car buying experience Great car buying experience From beginning to end all around great car buying experience. absolutely no hassle no pushiness. Our salesman was a pleasure to work with. I will r More

by Daniel7440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2017

Certified Benz & Beemer responded

Dear Daniel: Thanks so much for the FIVE STAR review! It delights us to hear about your great car buying experience at CBB without any hassle or pressure. We are happy that Jamie was a pleasure to work with and that you look forward to returning to CBB when you are back in the market!

March 27, 2017

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Employee Rating

Nice and easy Jaime was very helpful and knowledgeable. The no haggle process was very quick and easy. Probably the least stressful buying process I've ever been th More

by Tamara Aquino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2017

Certified Benz & Beemer responded

Tamara: Thanks for the FIVE STAR review! It's great that you found our no-haggle pricing to be so easy and stress free. We're glad to hear that Jamie's service was helpful and informative. CBB loves getting referrals and recommendations from its happy customers, such as you. We hope to have the pleasure of seeing you again in the future.

March 20, 2017

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Employee Rating

Purchased a 2014 BMW 435i Jamie was knowledgeable, but don't know what half the buttons are for, and needed instructions. Told that I would get 1/2 tank gas but didn't. I t More

by Patti Gomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2017

Certified Benz & Beemer responded

Dear Patti: Thank you for your business! We also would like to thank you for sharing your recent experience buying your BMW from Certified Benz & Beemer. We are very disappointed to hear that you were not provided a 1/2 tank of gas. We will be sure to voice your concerns at our next management meeting to improve our services. We hope to have the opportunity to provide you with a Five Star performance next time.

March 16, 2017

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Employee Rating

Best Car Buying Experience Ever! My husband and I found our vehicle online and unfortunately we live 45 minutes away from the dealership, on a whim we decided to give them a call an h More

by Breanna2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2017

Certified Benz & Beemer responded

Breanna: Thank you so much for your great review! We always love hearing from our customers that they had the best car buying experience ever when buying from Certified Benz & Beemer. We are very happy to hear that Jamie and the rest of the staff made it more than worthwhile for you to drive 45 minutes to CBB for your new vehicle. Love the photo too! Please let us know when CBB can be of assistance to you in the future.

March 11, 2017

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Employee Rating

Great experience with recent purchase ! I purchased a 640i last month, taking the risk to buy it sight unseen and had it shipped to northern California. This dealership and especially Jami More

by brad-cam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyson Muse

Mar 13, 2017

Certified Benz & Beemer responded

Brad-cam: We really appreciate hearing from our out-of-state customers who share with others how easy it is to buy a vehicle from Certified Benz & Beemer and get delivered right to you. Thanks for sharing that Jamie was a class act and helped to make the process so smooth. Great looking BMW! We are glad that you are super pleased and hope that you enjoy your BMW for years to come!

March 10, 2017

Dealership Rating

Porsche purchase Our purchase was handled in a very polite & professional manner. The cars we were interested in were brought to a central viewing area that we might c More

by dave1935
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Fredlake

Mar 12, 2017

Certified Benz & Beemer responded

Dear Dave1935: Thanks for taking the time to share with others about your recent Porsche purchase at Certified Benz & Beemer and that it was handled in a very smooth and professional manner. We are grateful for your business and look forward to being there for you in the future, whether for maintenance or when you are looking for your next car.

February 24, 2017

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Employee Rating

Bought Mercedes from your dealership Working with Jamie was my first experience with your dealership. He was super. When I picked up the car working with Andy & Travis was a great exper More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Woodyard, Andy Manahl

Feb 27, 2017

Certified Benz & Beemer responded

Nancy: We really appreciate that you took the time to share your feedback with us. It's great to hear that Jamie, Andy & Travis provided you with great customer service. Nice picture too! Please let us know when we can assist you again in the future, whether with maintenance or when you are in the market for your next vehicle.

February 21, 2017

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Employee Rating

Overall excellent experience My experience with certified Benz and Beemer was excellent! My salesperson Jaime Herbranson was extremely helpful and did not put any unnecessary pres More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 22, 2017

Certified Benz & Beemer responded

James: We really appreciate you taking the time to share your feedback with us. Thanks for sharing that Jamie provided helpful and friendly customer service to you without any pressure. CBB is grateful that you will be a return customer and we look forward to the opportunity to provide a similar customer experience for you in the future.

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