Jamie McLean | Page 9
Customer Experience Manager
McSweeney Chrysler Dodge Jeep Ram
2605 Dr John Haynes Dr
Pell City, AL 35125
I am a blessed mom! I have lived in Pell City my entire life where I have raised my two red headed boys. I live across the street from the dealership and have been here since we opened our doors in 2017. I love helping others and look forward to helping you if I can.
Read moreDealership Experience
8 yrs, 6 mos
Industry Experience
8 yrs, 6 mos
Languages Spoken
English
91 Reviews
Write a Review91 Reviews of Jamie McLean
August 13, 2024
Very friendly. Worked with us to find the automobiles we needed. Kind and courteous. Great experience. Worked with us to find the automobiles we needed. Kind and courteous. Great experience. More
Other Employees Tagged: Kevin Woody , Jesse Fairman
August 09, 2024
Being in a service trade I know the tech needs to bill for their time. My one complaint has been experienced more than just this time. I always have an appointment. I alway drop off before you open or as for their time. My one complaint has been experienced more than just this time. I always have an appointment. I alway drop off before you open or as you open. I dropped my truck off when the door opened. And I called to check on it a little before lunch. They had tightened up the sway bar and running boards . They may need to keep it and check it some more. Like leave it another day when there is still a good 5 hours left in their work day. I said I need my truck back today. I was hoping they would try to figure out the popping underneath the truck before I got there around 5:00 They know I have the Master tech Ultra Warranty. They are well aware of that because when I brought my Jeep Cherokee they tried to tell me I didn’t have it. And I called to get a copy of it so they knew. In my industry a service person should represent a company and want to make the customer happy. And not act as if it’s a bother to get your vehicle looked at that was bought there. I sit here and my truck still has the popping sound. I paid 89.98 for a couple of bolts to be tightened up. And my truck sat there for the rest of the day without being touched. My time is just as valuable as anyone else. I was told they would like me to bring it back for a day so they can look at it again. But will it be the same situation. My Jeep I referred too was dropped off when the door opened and it was looked at around 2:00 and they realized it needed a part and would need to stay overnight. I’m just frustrated. I love my RAM but know I can’t count on service to be without complications due to time management. More
Other Employees Tagged: Michael Jenkins, Tommy Wisner , Garrett Cannon
August 08, 2024
This is one of the better dealerships I have been in since being in Alabama the staff was very helpful and knowledgeable since being in Alabama the staff was very helpful and knowledgeable More
Other Employees Tagged: Michael Jenkins, Rodger Hubley, Tommy Wisner, MICHAEL MCSWEENEY, MATT MCSWEENEY , Taleatha Berry
August 07, 2024
Talethea is great! All of the staff at the service department always are courteous and professional and the crew in the back do a great job taking care of my vehicles. All of the staff at the service department always are courteous and professional and the crew in the back do a great job taking care of my vehicles. I don’t take my cars anywhere else. More
Other Employees Tagged: Tommy Wisner , Taleatha Berry
August 05, 2024
McSweeney is the best dealerships I ever been serviced by I wish I could upgrade my truck from there but I don’t know if they sell Chevy trucks. I wish I could upgrade my truck from there but I don’t know if they sell Chevy trucks. More
Other Employees Tagged: Taleatha Berry
August 05, 2024
everything went verry well. I am very pleased with McSweeney CDJR and every one that works there. I am very pleased with McSweeney CDJR and every one that works there. More
Other Employees Tagged: Rodger Hubley, Tommy Wisner , Taleatha Berry, Lance Bowman
June 10, 2024
I could not ask for a better dealership. everyone is nice and helpful. service department is first class. everyone is nice and helpful. service department is first class. More
Other Employees Tagged: Tommy Wisner
June 07, 2024
Great service dept the entire staff goes above and beyond to make sure you are taken care of. to make sure you are taken care of. More
Other Employees Tagged: Rodger Hubley, Tommy Wisner, MICHAEL MCSWEENEY, MATT MCSWEENEY , Taleatha Berry
May 21, 2024
Great Staff, Great Service, Great Communication, have always had a great experience in all areas of the dealership always had a great experience in all areas of the dealership More
Other Employees Tagged: Michael Jenkins, Rodger Hubley, Tommy Wisner, MATT MCSWEENEY , Taleatha Berry, Dirk McMullin
May 20, 2024
Excellent experience with both the sales and service departments. Tommy Wisner makes it easy to do business there. departments. Tommy Wisner makes it easy to do business there. More
Other Employees Tagged: Tommy Wisner

