Jamie Medert | Page 2

I nothing but great things to say about this dealership and the service department! The owner and management is top notch! and the service department! The owner and management is top notch! More

by chuckcalhoun11 Verified Customer Verified Customer

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I called ahead by 4 or 5 days to schedule my service and had to wait an hour and 1/2 before they even moved my vehicle into the service bay! I wasn't pleased! had to wait an hour and 1/2 before they even moved my vehicle into the service bay! I wasn't pleased! More

by markbutler1959 Verified Customer Verified Customer

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Thanks for doing excellent work on my Explorer. I know I can trust your service department I know I can trust your service department More

by math4u Verified Customer Verified Customer

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It appears that everyone I come in contact with, is really trying to do decent job! Most of the time I am told one thing and then it happens, but on occasion People forget what they have said. Ford (or really trying to do decent job! Most of the time I am told one thing and then it happens, but on occasion People forget what they have said. Ford (or Pioneer) has after 7 months took care of an issue with a customer satisfaction program 21M041. Lost paperwork but all worked out in the end! Thank you to whoever did it! More

by bfsweat Verified Customer Verified Customer

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Great service for same day turn around without an appointment. I would recommend to friends and family. appointment. I would recommend to friends and family. More

by kimberlyebarnett09 Verified Customer Verified Customer

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Good honest people at this dealership from the top on down. Kemp my salesman, Joel closed me out and I even got to know Bob the owner. Good experience all the way. down. Kemp my salesman, Joel closed me out and I even got to know Bob the owner. Good experience all the way. More

by ALBINR Verified Customer Verified Customer

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Very good service. Technicians very helpful and friendly. Schedule my service to my schedule. (I waited on my service to be done). Thanks for being very accomodating. Technicians very helpful and friendly. Schedule my service to my schedule. (I waited on my service to be done). Thanks for being very accomodating. More

by jwillardburks Verified Customer Verified Customer

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Besides having to wait 3hrs for tire rotation, oil change, and battery replacement the overall service was good. The service has always been good at Pioneer but the waiting time is the big killer. I change, and battery replacement the overall service was good. The service has always been good at Pioneer but the waiting time is the big killer. I understand places are short staffed etc...but you make an appointment to have service done and it shouldn't take that long for what I was having done. If they could just improve that it would be a home run. More

by dtillotson1094 Verified Customer Verified Customer

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Everyone is always so thorough and helpful no matter which vehicle I bring to be serviced! which vehicle I bring to be serviced! More

by wanda.copeland1962 Verified Customer Verified Customer

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Professional as always ! Pioneer Ford always do their best to please their customers! Thanks again Pioneer Ford! Pioneer Ford always do their best to please their customers! Thanks again Pioneer Ford! More

by aj36 Verified Customer Verified Customer

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