Jamie Thompson | Page 3

Would give a 0 star rating if I could. Took my 09 Xterra in to have the transmission pan replaced and an alignment. What I got was a misaligned suv with a dent on the drivers side door. To Took my 09 Xterra in to have the transmission pan replaced and an alignment. What I got was a misaligned suv with a dent on the drivers side door. Took it back to them 2 more times before they got the alignment right and dent somewhat repaired. The 2nd time I brought it in for the alignment Earl (the technician) stated that I needed eccentric bolts to fix the alignment issue but then when I brought it in the third time all the sudden it could be aligned correctly without the eccentric bolts. They weren’t even going to tell me that they accidentally dented the door. On top of all that they charged me to have them verify everything was done properly on the third visit. After writing a honest review the dealership called and wouldn’t give me a chance to speak without interrupting me then told me that I was being put on a red list. So unless you want incompetent people working on your vehicle and then to be threatened after sharing your bad experience, STAY AWAY FROM “VICTORY” Nissan. Shady people for sure More

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I work nights, got off from work went to dealership had my car serviced and returned within a reasonable time, great customer service, and will definitely return for all future car needs.. my car serviced and returned within a reasonable time, great customer service, and will definitely return for all future car needs.. More

by SHEREDAW Verified Customer Verified Customer

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Excellent service would recommended to a brand very courteous very professional work that Work was promised on time courteous very professional work that Work was promised on time More

by CECIL2156 Verified Customer Verified Customer

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Great svc, great employees keep up the good wrk. Will recommend to family & friends. Thanks Will recommend to family & friends. Thanks More

by NCWPOTTS Verified Customer Verified Customer

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Wonderful service department said they only wanted to make me happy and, they did. The idle was adjusted from 625 to 725 and the intermittent vibration has not returned once. I am Happy :-) Thank you make me happy and, they did. The idle was adjusted from 625 to 725 and the intermittent vibration has not returned once. I am Happy :-) Thank you Victory Nissan! More

by RYLSTAR98 Verified Customer Verified Customer

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Lack of customer service follow up after the sales, disappointed for the lack of accountability? disappointed for the lack of accountability? More

by jc-vergara Verified Customer Verified Customer

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Everyone was super nice! Hugo was helpful and Glenda came and checked on me to make sure I was satisfied Hugo was helpful and Glenda came and checked on me to make sure I was satisfied More

by Primetime.baker69 Verified Customer Verified Customer

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I declined alignment so no other services were performed I need air filters cabin filter I’ll go somewhere else get it done I need air filters cabin filter I’ll go somewhere else get it done More

by JGRUCKER1207 Verified Customer Verified Customer

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Amy & the crew were pleasant and accommodating on replacing the battery and inspecting my Rogue. replacing the battery and inspecting my Rogue. More

by Linda Jo Verified Customer Verified Customer

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good and good and timely,satisfactory ,very receptive. .informed the owner of anything new and unusal .informed the owner of anything new and unusal More

by ALDENE_2006 Verified Customer Verified Customer

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