Jamil Karimi

The dealership was clean, welcoming, well maintained and organized. Jake (sales), in helping me with my MX-5 purchase, did not know the answer to all my questions, but - if he did not know the answer - organized. Jake (sales), in helping me with my MX-5 purchase, did not know the answer to all my questions, but - if he did not know the answer - he would find someone within the dealership who would. Jake was responsive and helpful - but not overbearing & allowed me to work through the purchase-decision process at my own pace. He valued my time - at one point arranging for an associate of his to facilitate a test-drive - when he was not available. When I made the decision to move forward, Jake was an excellent guide through the purchasing process - outline the next steps and introducing me to the business manager. Jake has been supportive post-purchase making sure I am comfortable with all aspects of the MX-5, and made himself available post purchase. Jamil (business manager) - was efficient, thorough and well organized. The actual purchase, a potentially tension-filled time - was a very smooth process. More

by robin.w.hampton Verified Customer Verified Customer

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This is the best dealership in the capital region I’ve found so far in my 56 years. They foster a relationship with time and energy. (It goes both ways, you feel like you matter and we all are winners) Sa found so far in my 56 years. They foster a relationship with time and energy. (It goes both ways, you feel like you matter and we all are winners) Sales are selling quality, safe, comfortable vehicles, they want you to have what you can afford & need. Their service department is stellar, transparency is critical (as they video the work), communication is top of mind, their skills are bursting with knowledge and experience. I feel heard and scene while never being pressured into anything. When I can’t stay to wait for service repairs they kindly bring me to and from my destination. In fact the gentlemen (who gave me rides) used two different vehicles and knew all about them. He was skilled at driving and answered all my questions about these models. He should be a salesman I told Albert Rodriguez! It’s such a pleasure to have this location as my dealership. Everyone there is kind and friendly, I’m so grateful!! They have my loyalty as long as I live here. More

by ladystaceyplath Verified Customer Verified Customer

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Clean modern showroom. Loved the no pressure environment with knowledgeable staff at the ready. Great experience Loved the no pressure environment with knowledgeable staff at the ready. Great experience More

by mdenny63 Verified Customer Verified Customer

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Very clean dealership. Treated good by service advisor. Only wished the technician would have checked the oil after he replaced the oil . It was half qt. Low. Treated good by service advisor. Only wished the technician would have checked the oil after he replaced the oil . It was half qt. Low. More

by totaling.joseph Verified Customer Verified Customer

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They to a good job ,Lauren was great with everything answered my questions she was great answered my questions she was great More

by carrs633 Verified Customer Verified Customer

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Lauren Byers assisted me with my selection, she was knowledgeable and not pushy, she knew that the CX-50 would be a perfect choice to lease, to replace the Mazda 3 that I leased last March, she underst knowledgeable and not pushy, she knew that the CX-50 would be a perfect choice to lease, to replace the Mazda 3 that I leased last March, she understood that the Mazda 3 turned out to not be the ideal choice to me. I'm really glad she suggested the CX-50 and not the CX-5. I am now completely happy. Thank you, Lauren!!! More

by roadkingclassic Verified Customer Verified Customer

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Chuck was very helpful and courteous. He explained everything without being condescending, I would recommend them. He explained everything without being condescending, I would recommend them. More

by poo0ka Verified Customer Verified Customer

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Truly enjoyable experience. Todd and Jamil did a great job outlining the process.. no surprises. Would definitely recommend! Todd and Jamil did a great job outlining the process.. no surprises. Would definitely recommend! More

by eviti Verified Customer Verified Customer

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Excellent customer service I’m so happy to be there they all very nice to take care customers all very nice to take care customers More

by nebusimi2 Verified Customer Verified Customer

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They should have been more transparent about the condition of the car. It is a cosmetic issue that I did not see until I was home. condition of the car. It is a cosmetic issue that I did not see until I was home. More

by reyesgreer1 Verified Customer Verified Customer

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