Dealership Experience
3 yrs, 11 mos
Industry Experience
22 yrs
Languages Spoken
English
86 Reviews
Write a Review86 Reviews of Janie Wiley
March 17, 2026
Travis was amazing! ! I will be back for a million reasons!! Overall best customer service!!! I will Continue to purchase and recommend to family and friends. Please see ! I will be back for a million reasons!! Overall best customer service!!! I will Continue to purchase and recommend to family and friends. Please see Travis all your vehicle needs and purchases!!! More
Other Employees Tagged: Lance Howle, Randy Cash, Rosa Montiel, Caleb Gutierrez, Traci Douglas, Mike Kozlowski, Michael Waite, Jose Schoepe, Travis Hobson
March 17, 2026
Apple Leasing is nothing short of amazing. Their staff goes above and beyond to ensure that their guests are taking care of. From the moment you walk in you feel a sense of family. Everyone is Their staff goes above and beyond to ensure that their guests are taking care of. From the moment you walk in you feel a sense of family. Everyone is friendly, kind, and welcoming. In particular, I would like to shoutout their employee Lance Howle. Lance is truly the definition of a outstanding individual. He is not there to just sell you a car, he is there to make sure you are taken care of all around. Lance has gone above and beyond for me, and I couldn't be more thankful. He made purchasing my new car one of the easiest experiences. Even after I purchased the car, he helped with any questions that came up and always found a solution for any issue I had. He truly is a great individual, and I appreciate all his help. I would recommend Apple Leasing to anyone looking to purchase a vehicle in the Austin area. You will not be disappointed, and will be well taken care of. Thank you Lance and Apple Leasing for everything! More
Other Employees Tagged: Lance Howle, Rosa Montiel, Caleb Gutierrez, Mike Kozlowski, Jose Schoepe, Travis Hobson
March 17, 2026
Caleb made the whole process super easy. I purchased a 2023 BMW X5. He was very responsive, answered all my questions, and never made me feel pressured. He even helped me with blacking out m I purchased a 2023 BMW X5. He was very responsive, answered all my questions, and never made me feel pressured. He even helped me with blacking out my vehicle 🔥 The vehicle was exactly as described and in great condition. He also delivered the vehicle to me!! which made everything incredibly convenient. If you’re looking for someone honest and easy to work with, I definitely recommend reaching out to Caleb More
Other Employees Tagged: Lance Howle, Rosa Montiel, Caleb Gutierrez, Mike Kozlowski, Jose Schoepe, Travis Hobson
March 12, 2026
Outstanding first class facility and experience! They really took care of me and got me the vehicle at an honest price without any of the horrible/usual dealer games. They really took care of me and got me the vehicle at an honest price without any of the horrible/usual dealer games. More
Other Employees Tagged: Lance Howle, Rosa Montiel, Caleb Gutierrez, Mike Kozlowski, Jose Schoepe, Travis Hobson
March 12, 2026
Nice car, low miles I'm happy with my purchase. Would recommend them to other people. Would recommend them to other people. More
Other Employees Tagged: Randy Cash, Traci Douglas
March 10, 2026
I had a great experience purchasing my car from this dealership. Janie initially reached out to me after I showed interest in a vehicle and was incredibly helpful and friendly. She answered my questions dealership. Janie initially reached out to me after I showed interest in a vehicle and was incredibly helpful and friendly. She answered my questions, provided detailed information about the car, and made the process feel easy from the start. When we arrived at the dealership, Janie unfortunately wasn’t there, but Rosa stepped in and took great care of us. She helped complete the transaction and made sure everything went smoothly. Tracy from the finance department was also wonderful to work with. We came in already pre-approved through our bank, but she still took the time to check if she could find us a better deal and walked us through all the paperwork. One thing I really appreciated was that the team stayed open after their scheduled hours because I let them know I was coming from out of town. That level of customer service meant a lot and made the whole experience even better. Overall, the entire team was professional, helpful, and made the car-buying process a positive one. I definitely recommend working with them! More
Other Employees Tagged: Rosa Montiel, Traci Douglas
March 09, 2026
Felt right at home as soon as my family and I walked in the door. Everyone was SO welcoming and helpful!! The vehicle we came to check out and ultimately purchase was clean, serviced and ready to roll. the door. Everyone was SO welcoming and helpful!! The vehicle we came to check out and ultimately purchase was clean, serviced and ready to roll. Would absolutely recommend Apple Lease Returns to anyone and everyone! More
Other Employees Tagged: Lance Howle, Randy Cash, Rosa Montiel, Caleb Gutierrez, Traci Douglas, Mike Kozlowski, Jose Schoepe, Travis Hobson
March 09, 2026
Love my Audi. Phenomenal service and experience. Highly recommend the Apple team to anyone looking! Phenomenal service and experience. Highly recommend the Apple team to anyone looking! More
Other Employees Tagged: Lance Howle, Rosa Montiel, Caleb Gutierrez, Mike Kozlowski, Jose Schoepe, Travis Hobson
February 23, 2026
Janie was very accommodating from the moment I stepped in the dealership, answered all my questions and provided the info I needed. The next day Rosa was wonderful, helped with the test drive and then closin the dealership, answered all my questions and provided the info I needed. The next day Rosa was wonderful, helped with the test drive and then closing my trade-in deal with good terms. Overall it was a smooth and relaxed buying experience. Will definitely recommend and come back for future car purchases! More
Other Employees Tagged: Rosa Montiel, Traci Douglas
February 03, 2026
After searching far and wide, we found the exact vehicle we had been looking for at Apple Lease Returns. We weren't sure what to think since we had never heard of this place. But we are so glad we decided we had been looking for at Apple Lease Returns. We weren't sure what to think since we had never heard of this place. But we are so glad we decided to go with them. From the moment we walked in the door, to the moment we walked out with our new vehicle, our experience with them was nothing but pleasant. The vehicle we chose had some minor details that needed to be addressed (which was noted as part of the deal) and both Janie and Randy personally made sure everything was taken care of. Signing our contract with Traci was super smooth, quick and painless. We will definitely shop with Apple Lease Returns for our next vehicle. It will be the first place we look. Thank you again Janie, Randy, Traci and the rest of the crew that we did not get to interact with, for having such an awesome environment and making car shopping enjoyable! More
Other Employees Tagged: Randy Cash, Traci Douglas

