Janine Feenstra | Page 15

I can say purchasing a new vehicle in this Pandemic has been trying at best, my local dealership in Sault Ste.Marie dropped the ball, so we reached out to ToyotaTown in London and were referred to Shawn, a been trying at best, my local dealership in Sault Ste.Marie dropped the ball, so we reached out to ToyotaTown in London and were referred to Shawn, all I can say was he went out of his way to get us a vehicle to test drive,We selected a new Venza and were kept up to date with the order status by Shawn, he was quick to respond to any emails or questions as to the deal, my trade in was what I believed to be very fair with very little negotiation,The finance office was fair as well without high pressure add- ons.I can say without conviction this was the easiest new vehicle purchase I have ever participated in.NICE WORK GUYS AND GALS at ToyotaTown in London Ontario, my next Toyota will definitely be with this team and with Shawn.10 Stars, PS: the wife and I love our new Venza More

Report | Print

This was my third purchase from Toyotatown, so I think that speaks for itself. Everyone at the dealership is wonderful and easy to deal with and make the experience super easy and efficient. I dealt w that speaks for itself. Everyone at the dealership is wonderful and easy to deal with and make the experience super easy and efficient. I dealt with Brian Williams for this sale and he was great. Very knowledgeable on the product and helpful in presenting options. He literally had me in my new RAV the next day. I would definitely recommend the Toyotatown team and will be back for future purchases. More

Report | Print

I ordered a Tundra August 2021 and received it May 2022. Dealership honoured agreed price and salesman Brian kept me posted on arrival of my truck. Brian and the dealership made my experience very pleasant. Dealership honoured agreed price and salesman Brian kept me posted on arrival of my truck. Brian and the dealership made my experience very pleasant. Very satisfied with my experience and truck was delivered perfectly, no missed checks and no scratches. Paul N More

Report | Print

Sylvia Donovan has always steered me right when it comes to my next vehicle, and she has not disappointed with my new Corolla! Thank you very much! Great service. I also really appreciate Janine's assistan to my next vehicle, and she has not disappointed with my new Corolla! Thank you very much! Great service. I also really appreciate Janine's assistance with the financing!! Thanks to all! More

Report | Print

The dealership was welcoming and very helpful for making our decision to purchase a vehicle. All of the staff was very professional. our decision to purchase a vehicle. All of the staff was very professional. More

Report | Print

It was really great dealing with Brian, who kept us up to date on the delivery of our car. He made sure we were completely happy before we drove off. Thanks, Brian! date on the delivery of our car. He made sure we were completely happy before we drove off. Thanks, Brian! More

Report | Print

Everyone very professional, helpful and courteous especially when times are difficult in getting vehicles delivered due to supply shortages. Staff bent over backwards in order to fill my order and qu especially when times are difficult in getting vehicles delivered due to supply shortages. Staff bent over backwards in order to fill my order and quickly contacted me with a delivery date. More

Report | Print

I had to warn Savannah that I had a long running issue with my 2019 Corolla and that any anger I displayed had nothing to do with her lol. She took my concern regarding my remote starter very seriously a with my 2019 Corolla and that any anger I displayed had nothing to do with her lol. She took my concern regarding my remote starter very seriously and got it repaired as far as I can tell. Her professional, courteous demeanor was most appreciated and she's easy to recommend if you are coming in with any issues. She is very, VERY good at her job. Thanks Savannah! More

Report | Print

2nd time buyer very satisfied No surprises Reliable Friendly Would recommend to someone else to shop there surprises Reliable Friendly Would recommend to someone else to shop there More

Report | Print

The best customer service there is: from the Service Manager, Ed Dodich, (a super human being) to Geordie Hock, the sales representative for the purchase of the sienna. Service is punctual and treated w Manager, Ed Dodich, (a super human being) to Geordie Hock, the sales representative for the purchase of the sienna. Service is punctual and treated with absolute respect and courtesy. There is always detailed explanation and time spent to get me to understand, as I am not a "car person". More

Report | Print