Janine Feenstra | Page 14

We just purchased the 2022 Tundra TRD Pro and it was a great experience with Gwen Jones! Gwen continually kept us updated due to the supply chain interruption from production to final delivery! Great job great experience with Gwen Jones! Gwen continually kept us updated due to the supply chain interruption from production to final delivery! Great job Gwen we really appreciated all your efforts! Janine in Finance arranged a vehicle to use as I waited for my new truck to be detailed! Great customer service! I would also like a big shout out to the Service Manager who was always professional when working on my old Tundra! Highly recommend this dealership they really due take care of their customers!! Thank you!!!! More

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Totall UNSATIFIED with the service department. On 19 Oct. 2020, I soke to Amanda Krug about a noise being created by our 2018 Rav 4 LE and was told that a "LEXUS technician had taken the car for a On 19 Oct. 2020, I soke to Amanda Krug about a noise being created by our 2018 Rav 4 LE and was told that a "LEXUS technician had taken the car for a test drive and had not noticed or heard any problems with the car. He stated that, and I quote,"The noise is a normal frequency enduced by various system components such as powertrain, driveline and braking system".This is complete nonsense. I have taken a recent test drive with a retired licenced automotive technician who told me that the noise is #1, present and #2, caused by one of the rear wheel bearings. If this bearing should fail while driving at highway speed, the failure could cause the wheel associated with it to come off the car and result in a life threatening crash!! I am taking the Rav back to the dealership this Wed. Sept. 19 2022 to have the problem addressed once again. My wife and I have had 3 camry's in the past and have been very happy with them. NO odd noises and minimal repairs. If the problem with our Rav is not resolved with our next visit, I shall be contacting the CEO of Toyota Canada to start action against ToyotaTown. Sincerely, Mr. and Mrs. P. C. Blumenthal, Strathroy On email- busybees@bell.net, Home phone# 519-245-8062. More

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I have been leasing my Toyota’s from Toyota Town in London Ontario since 2016, and just finished signing the deal for my first financed vehicle earlier today! I will continue to keep coming back. The r London Ontario since 2016, and just finished signing the deal for my first financed vehicle earlier today! I will continue to keep coming back. The reason is simple: their sales and service teams alike are incredible. To put this into perspective, I came from Sudbury to London specifically to deal with award winning Sylvia Donovan. I would highly recommend making the trip if you’re looking for someone who will always go the extra mile! More

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Janine is absolutely amazing to deal with! She has made the experience of getting a new vehicle easy, seamless, and memorable. She was able to secure approval from the bank despite my poor cre She has made the experience of getting a new vehicle easy, seamless, and memorable. She was able to secure approval from the bank despite my poor credit and has single-handedly retained me as a Toyota customer. I would highly recommend working with her if you have the opportunity. More

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Knowledgeable and friendly staff! I was nervous about the process of trading in my leased truck for another vehicle, and relieved when it turned out to be so simple! Brian is eas I was nervous about the process of trading in my leased truck for another vehicle, and relieved when it turned out to be so simple! Brian is easygoing, and just listened to me; that’s what made me relax. He answered all of my questions (no matter how ridiculous), and helped me find the perfect vehicle for my current needs. I never felt pressured to make a decision, and that honestly shocked me. I love the choice I made - thank you very much, Brian! More

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The whole experience was amazing. Michael went above and beyond in all ways. I would definitely recommend. Michael went above and beyond in all ways. I would definitely recommend. More

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Awesome service. Answered all my questions and I know I can stop by anytime if I have more questions. Did not rush through all the new items available on the new car. Answered all my questions and I know I can stop by anytime if I have more questions. Did not rush through all the new items available on the new car. Pleasant and cooperative. More

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Have purchased many vehicles at this Dealership with Sylvia Donovan and have always had excellent experiences. Very knowledgeable staff, not high pressure, and lots of options! Sylvia Donovan and have always had excellent experiences. Very knowledgeable staff, not high pressure, and lots of options! More

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We have purchased several cars from Sylvia at Toyota-town and our most recent purchase of a 2022 Highlander was amazing. Sylvia was very detailed with the information we needed to ensure that we got a vehic and our most recent purchase of a 2022 Highlander was amazing. Sylvia was very detailed with the information we needed to ensure that we got a vehicle that suited our family's needs. More

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Toyota town was very friendly and helpful. Makes buying a vehicle a great experience! I Recommend Toyota town for your next Toyota purchase! Makes buying a vehicle a great experience! I Recommend Toyota town for your next Toyota purchase! More

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