Janna Weatherspoon
Service Advisor
Donalson Chevrolet Buick GMC
1415 Hwy 96 Bypass
Silsbee, TX 77656
717 Reviews
Write a Review717 Reviews of Janna Weatherspoon
June 03, 2026
Justin went above and beyond to make the transaction as smooth as possible and drama free. smooth as possible and drama free. More
Other Employees Tagged: Jewel Payne, Meagan Adams, Greg Mitchell, Jack Jones, Charlie Ozan, Keenan Simon, Perry Jones, Cody Brunner , Justin
May 30, 2026
When my wife tried to schedule an appointment. They set the schedule back dated. We have yet to be called for an appointment. So the only thing i can review is the lack of service. They set the schedule back dated. We have yet to be called for an appointment. So the only thing i can review is the lack of service. More
Other Employees Tagged: Jewel Payne
May 25, 2026
Jana, Jewel, Nicole and Meagan to exceptional car of me when I arrived, it was almost like we had know one another for years. They for my truck in quickly and took care of my immediate needs on it. I was i when I arrived, it was almost like we had know one another for years. They for my truck in quickly and took care of my immediate needs on it. I was in and out in less than an hour. More
Other Employees Tagged: Jewel Payne, Meagan Adams, Greg Mitchell, Jack Jones, Charlie Ozan, Keenan Simon, Perry Jones
May 21, 2026
Everyone at the dealership service center was kind and polite. They were very prompt in servicing my 2026 Chevy Equinox. polite. They were very prompt in servicing my 2026 Chevy Equinox. More
Other Employees Tagged: Jewel Payne
May 06, 2026
I was charged $20 for labor to put air in my tire, which is in itself a travesty, but I told them there was a problem with the tire and they didn’t discover the nail in the tire which was causing the proble is in itself a travesty, but I told them there was a problem with the tire and they didn’t discover the nail in the tire which was causing the problem. The nail was removed 2 days later by a tire co. Shame, shame! More
May 06, 2026
Always a pleasure. Courteous and helpful staff always gets me with a smile. Service department open, honest and productive. Thanks guys Courteous and helpful staff always gets me with a smile. Service department open, honest and productive. Thanks guys More
Other Employees Tagged: Jewel Payne
April 29, 2026
Never use them again for service. Was quoted $800 to replace a damaged wiring harness and then 5 wires were put back together with wire connectors and no new harness. still charged th Was quoted $800 to replace a damaged wiring harness and then 5 wires were put back together with wire connectors and no new harness. still charged the hours for the complete wire harness replacement. I would never have agreed to the work if I knew the wire harness did not need replacing. Be aware, they will lie to you. More
April 19, 2026
Everything about this dealership is wonderful. The customer service is amazing. From the moment I got there for my appointment til the moment I left. Everyone I encountered was friendly. This is d The customer service is amazing. From the moment I got there for my appointment til the moment I left. Everyone I encountered was friendly. This is definitely my preferred dealer. More
Other Employees Tagged: Jewel Payne, Greg Mitchell
April 16, 2026
They got me in and out quick which was nice and the waiting area was comfortable. waiting area was comfortable. More
Other Employees Tagged: Jewel Payne

