Janna Weatherspoon
Service Advisor
Donalson Chevrolet Buick GMC
1415 Hwy 96 Bypass
Silsbee, TX 77656
751 Reviews
Write a Review751 Reviews of Janna Weatherspoon
October 03, 2026
Very quickly got my oil and filter changed, changed one wiper blade and helped me figure out how to correct an issue with my infotainment system. Excellent customer care. wiper blade and helped me figure out how to correct an issue with my infotainment system. Excellent customer care. More
Other Employees Tagged: Janna Weatherspoon
September 30, 2026
I have bought my two recent vehicles with Jack at Donalson. Jack and the finance team are always great to work with! Janna in the service department is always a lot of help with maintenance as well. Donalson. Jack and the finance team are always great to work with! Janna in the service department is always a lot of help with maintenance as well. I will be recommending others to Donalson. More
Other Employees Tagged: Jack Jones
September 28, 2026
This is the absolute best GMC dealer service department in our extended area. I have purchased 5 vehicles from this dealership and the service department has been excellent the entire time. Many kudos to in our extended area. I have purchased 5 vehicles from this dealership and the service department has been excellent the entire time. Many kudos to Jenna, Jewel, Meagan and the others. I highly recommend this group. More
Other Employees Tagged: Jewel Payne, Meagan Adams , I ant to also mention - Mechanic Bob for his unequaled knowledge...
September 25, 2026
Jewel,Jana,Meagan,Nichole and the whole team did a terrific job. I would go there for anything. They could even fix the U.S.S. Thresher and the U.S.S. Scorpion. terrific job. I would go there for anything. They could even fix the U.S.S. Thresher and the U.S.S. Scorpion. More
Other Employees Tagged: Jewel Payne, Meagan Adams, Perry Jones, Cody Brunner , Bob the shop manager
September 23, 2026
Have been buying and servicing my vehicles here for almost 20 years!! From buying to service it has always been a great experience. The staff there is a joy!! I will not go anywhere else!! Jana and almost 20 years!! From buying to service it has always been a great experience. The staff there is a joy!! I will not go anywhere else!! Jana and Jewel are my girls, I love them both!! Megs is my girl, she knows how to run that service deptment like a fine tooth comb. And I have been on both sides of the dealership, Chevy and Jeep!! So, ya'll keep rock'n and rollin, you are doing a fantastic job!! More
Other Employees Tagged: Jewel Payne, Meagan Adams
September 20, 2026
Charlie was a great salesman, but when my service advisor Jana went on vacation and I had to deal with Jewel it was a nightmare. She was rude, and acted like it was a bother for me to ask questions. I droppe Jana went on vacation and I had to deal with Jewel it was a nightmare. She was rude, and acted like it was a bother for me to ask questions. I dropped my truck off the day before my appointment and it wasn’t seen the day of the appointment. When I called and asked about it she said appointments are made to get you in line to be seen and that Jana shouldn’t have booked 10 appointments that day. If she has a problem with Jana that isn’t something a customer needs to hear. Worse experience I have ever had with a service advisor. More
Other Employees Tagged: Jewel Payne, Charlie Ozan, Keenan Simon , Ben Burla
September 16, 2026
I was treated vrry nice and had a gfrat ti. r waiting on my car. Tbr servicr was excdllent. I will alwayd fjnh my car back gk the dealer r waiting on my car. Tbr servicr was excdllent. I will alwayd fjnh my car back gk the dealer More
Other Employees Tagged: Jewel Payne
September 04, 2026
Janna was the best! ! The knowledge, friendliness and attention to detail was amazing and the best I have seen at any dealership I have dealt with and the best thing is I ! The knowledge, friendliness and attention to detail was amazing and the best I have seen at any dealership I have dealt with and the best thing is I did not purchase my vehicle from Donaldson. But with the service that I was giving the next one sure will be! The service department makes the dealership! More
Other Employees Tagged: Janna Weatherspoon
September 02, 2026
We love doing business with Donaldsons. . We have all our vehicles serviced there. The entire service team are great and especially Jana. We just Love her. She treats us like family . . We have all our vehicles serviced there. The entire service team are great and especially Jana. We just Love her. She treats us like family . More
Other Employees Tagged: Jewel Payne, Meagan Adams, Keenan Simon, Perry Jones, Cody Brunner

