Jewel Payne
Jewel Payne at Donalson Chevrolet Buick GMC

Jewel Payne

Service Advisor

Donalson Chevrolet Buick GMC

1415 Hwy 96 Bypass
Silsbee, TX 77656

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4.8
667 Reviews

Jewel has been in the car industry working in service for 10+ years. She started with our company in 2016 and took to the atmosphere of working with General motors customers! She currently lives in Honey Island and loves the country living. Her favorite things to do on days off is spending time with her small family and her French Bulldogs. You could find them bowling any day of the week! Her favorite car is the Cadillac XT4, Escalade or CT5 !!

Dealership Experience

10 yrs, 8 mos

Industry Experience

16 yrs, 10 mos

Specialties & Trainings

Service Advisor for GMC, CHEVY, CADILLAC & BUICK

4.8

667 Reviews

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667 Reviews of Jewel Payne

October 22, 2026

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Our vehcile needed some front end work and Donalson Chevrolet made it right. This tahoe turns like a brand new vehicle. Not only did Jewel Payne make everthing right. Megan,Jana,Nichole,Bob the shop ma More

by jjobrien397
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Yes

October 19, 2026

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The customer service team was so helpful and knowledgeable I felt welcome and they took such good care of me. More

by kjarmfield
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Yes

October 09, 2026

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The repair work on my 2019 Corvette was completed correctly and in a timely manner. More

by gtryer
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Recommend Dealer
Yes

September 28, 2026

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This is the absolute best GMC dealer service department in our extended area. I have purchased 5 vehicles from this dealership and the service department has been excellent the entire time. Many kudos to More

by SMOKYBOWTIE
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Yes

Other Employees Tagged: Janna Weatherspoon, Meagan Adams , I ant to also mention - Mechanic Bob for his unequaled knowledge...

September 25, 2026

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Jewel,Jana,Meagan,Nichole and the whole team did a terrific job. I would go there for anything. They could even fix the U.S.S. Thresher and the U.S.S. Scorpion. More

by jjobrien397
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Recommend Dealer
Yes

Other Employees Tagged: Janna Weatherspoon, Meagan Adams, Perry Jones, Cody Brunner , Bob the shop manager

September 23, 2026

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Have been buying and servicing my vehicles here for almost 20 years!! From buying to service it has always been a great experience. The staff there is a joy!! I will not go anywhere else!! Jana and More

by MIMI22853
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Yes

September 20, 2026

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Charlie was a great salesman, but when my service advisor Jana went on vacation and I had to deal with Jewel it was a nightmare. She was rude, and acted like it was a bother for me to ask questions. I droppe More

by troyharrington33
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Recommend Dealer
Yes

Other Employees Tagged: Janna Weatherspoon, Charlie Ozan, Keenan Simon , Ben Burla

September 16, 2026

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I was treated vrry nice and had a gfrat ti. r waiting on my car. Tbr servicr was excdllent. I will alwayd fjnh my car back gk the dealer More

by Lindsgilmorr0i01
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Recommend Dealer
Yes

Other Employees Tagged: Janna Weatherspoon

September 11, 2026

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My vehicle has been in a few times this year just for maintenance and a couple of repairs and Jewel at Donalson has always been such a joy. She always keeps me updated and informed. Great team! More

by SissyM
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Recommend Dealer
Yes

September 02, 2026

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We love doing business with Donaldsons. . We have all our vehicles serviced there. The entire service team are great and especially Jana. We just Love her. She treats us like family . More

by dtaucer
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Recommend Dealer
Yes
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