Jewel Payne
Jewel Payne at Donalson Chevrolet Buick GMC

Jewel Payne

Service Advisor

Donalson Chevrolet Buick GMC

1415 Hwy 96 Bypass
Silsbee, TX 77656

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4.8
664 Reviews

Jewel has been in the car industry working in service for 10+ years. She started with our company in 2016 and took to the atmosphere of working with General motors customers! She currently lives in Honey Island and loves the country living. Her favorite things to do on days off is spending time with her small family and her French Bulldogs. You could find them bowling any day of the week! Her favorite car is the Cadillac XT4, Escalade or CT5 !!

Dealership Experience

10 yrs, 8 mos

Industry Experience

16 yrs, 10 mos

Specialties & Trainings

Service Advisor for GMC, CHEVY, CADILLAC & BUICK

4.8

664 Reviews

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664 Reviews of Jewel Payne

September 28, 2026

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This is the absolute best GMC dealer service department in our extended area. I have purchased 5 vehicles from this dealership and the service department has been excellent the entire time. Many kudos to More

by SMOKYBOWTIE
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Recommend Dealer
Yes

Other Employees Tagged: Janna Weatherspoon, Meagan Adams , I ant to also mention - Mechanic Bob for his unequaled knowledge...

September 25, 2026

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Jewel,Jana,Meagan,Nichole and the whole team did a terrific job. I would go there for anything. They could even fix the U.S.S. Thresher and the U.S.S. Scorpion. More

by jjobrien397
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Recommend Dealer
Yes

Other Employees Tagged: Janna Weatherspoon, Meagan Adams, Perry Jones, Cody Brunner , Bob the shop manager

September 23, 2026

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Have been buying and servicing my vehicles here for almost 20 years!! From buying to service it has always been a great experience. The staff there is a joy!! I will not go anywhere else!! Jana and More

by MIMI22853
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Recommend Dealer
Yes

September 20, 2026

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Charlie was a great salesman, but when my service advisor Jana went on vacation and I had to deal with Jewel it was a nightmare. She was rude, and acted like it was a bother for me to ask questions. I droppe More

by troyharrington33
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Recommend Dealer
Yes

Other Employees Tagged: Janna Weatherspoon, Charlie Ozan, Keenan Simon , Ben Burla

September 16, 2026

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I was treated vrry nice and had a gfrat ti. r waiting on my car. Tbr servicr was excdllent. I will alwayd fjnh my car back gk the dealer More

by Lindsgilmorr0i01
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Recommend Dealer
Yes

Other Employees Tagged: Janna Weatherspoon

September 11, 2026

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My vehicle has been in a few times this year just for maintenance and a couple of repairs and Jewel at Donalson has always been such a joy. She always keeps me updated and informed. Great team! More

by SissyM
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Recommend Dealer
Yes

September 02, 2026

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We love doing business with Donaldsons. . We have all our vehicles serviced there. The entire service team are great and especially Jana. We just Love her. She treats us like family . More

by dtaucer
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Recommend Dealer
Yes

August 28, 2026

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This is a great place for service and for sales. Janna is who I usually work with and she is outstanding. We Love her!!!!! Your salesman are great to work with with no pressure and go above and beyo More

by dtaucer
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Recommend Dealer
Yes

Other Employees Tagged: Janna Weatherspoon, Greg Mitchell, Jack Jones, Charlie Ozan , I would give Janna a 100 ++++++

August 27, 2026

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Donalson is our only dealership that we buy our trucks from Charlie Ozan. Also the service department and service people are always great. More

by KIDSNGRANDKIDS
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Recommend Dealer
Yes

Other Employees Tagged: Janna Weatherspoon , Charlie Ozen

August 17, 2026

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Appreciated the convenient appointment, Commication was great with my service representative. Corvette was ready as promised. More

by Rocky Kelly
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Recommend Dealer
Yes

Other Employees Tagged: Janna Weatherspoon , Jewel Payne was amazing, professional, and followed up with me as she promised. Very impressed with her.

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