Jewel Payne

Everything about this dealership is wonderful. The customer service is amazing. From the moment I got there for my appointment til the moment I left. Everyone I encountered was friendly. This is d The customer service is amazing. From the moment I got there for my appointment til the moment I left. Everyone I encountered was friendly. This is definitely my preferred dealer. More

by KBRONSON71 Verified Customer Verified Customer

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They got me in and out quick which was nice and the waiting area was comfortable. waiting area was comfortable. More

by fusilierdixie Verified Customer Verified Customer

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Always a pleasant experience at your dealership. Prompt and courteous service from your employees. Thank you. Prompt and courteous service from your employees. Thank you. More

by BEVERLY.WILLIFORD Verified Customer Verified Customer

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Very professional. Provided shuttle service for me to get back and forth to Beaumont when needed. Provided shuttle service for me to get back and forth to Beaumont when needed. More

by MBUTLER997 Verified Customer Verified Customer

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The ladies in service are GREAT! Being able to make an appointment is a big plus. I called a Beaumont dealership first, only to be told that I would have to leave my truck with the Being able to make an appointment is a big plus. I called a Beaumont dealership first, only to be told that I would have to leave my truck with them to "get in line" to be serviced. I asked how long that wait would be - 2 weeks! I am sold on Donaldson! More

by gwbbmt Verified Customer Verified Customer

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Jewel payen kept tabs on the part that waas on back order and offered a another solution and everything worked out and the back ordered part arrived. Teddy in the pars also did a good job on oredering the pa and offered a another solution and everything worked out and the back ordered part arrived. Teddy in the pars also did a good job on oredering the parts. More

by jjobrien397 Verified Customer Verified Customer

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They are always willing to work with me on schedule and it makes it so much easier. They are always upfront about issues and price for service and things that need to be addressed on my vehicle. They are a it makes it so much easier. They are always upfront about issues and price for service and things that need to be addressed on my vehicle. They are always friendly and nice and it’s good to see smiling faces that know me by name. I feel like they actually care about me as a person and my safety. I appreciate the personal service and honesty. More

by HEATHER_WADE Verified Customer Verified Customer

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The people are very nice and the service was completed on time. One negative is the waiting room furniture, very uncomfortable. time. One negative is the waiting room furniture, very uncomfortable. More

by HOOKRT82 Verified Customer Verified Customer

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We have taken my vehicle here every oil change. The staff was helpful when scheduling and the service was very fast. . The staff was helpful when scheduling and the service was very fast. . More

by BOBBYBURNS75 Verified Customer Verified Customer

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I had a great experience at the oil change shop today! The staff was friendly, professional, and had me in and out quickly. They explained everything clearly and made the whole process smooth and stress-f The staff was friendly, professional, and had me in and out quickly. They explained everything clearly and made the whole process smooth and stress-free. I really appreciate the excellent customer service and will definitely be back. Thank you! More

by kandsbordonaro Verified Customer Verified Customer

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