Jewel Payne
Jewel Payne at Donalson Chevrolet Buick GMC
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Jewel Payne

Service Advisor

Donalson Chevrolet Buick GMC

1415 Hwy 96 Bypass
Silsbee, TX 77656

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4.9
476 Reviews

Jewel has been in the car industry working in service for 10+ years. She started with our company in 2016 and took to the atmosphere of working with General motors customers! She currently lives in Honey Island and loves the country living. Her favorite things to do on days off is spending time with her small family and her French Bulldog. You could find them bowling any day of the week! Her favorite car is the Cadillac XT4, Escalade or CT5 !!

Dealership Experience

8 yrs, 2 mos

Industry Experience

14 yrs, 4 mos

Specialties & Trainings

Service Advisor for GMC, CHEVY, CADILLAC & BUICK

4.9

476 Reviews

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476 Reviews of Jewel Payne

April 19, 2024

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Employee Rating

2016 Cadillac parts discontinued by GM! Very poor service for customers. Will be buying Toyota next week. My car has become a yard ornament for now. You scattered my dreams of having a More

by DNEEL1
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Janna Weatherspoon

April 17, 2024

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Very professional service. They kept whart I wanted without trying to upset. They added the running boards I wanted in a timely manner. Highly recommend. More

by texmania64
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Janna Weatherspoon, Meagan Adams, Keenan Simon , Mr. Chevy was outstanding

April 17, 2024

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They had me in and out with my appt set up. No hassle and everything was great! Those ladies take care of business! More

by kindelkelley84
Service Price Transparency
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Recommend Dealer
Yes

March 20, 2024

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Janna and the team are always so helpful and professional, not to mention they do it correctly. Why my family and I keep coming back. More

by Jonathan & Angela Johnson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Janna Weatherspoon

March 17, 2024

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Always treated with respect and my service is completed as promised. Jewel is very thorough with everything. More

by NANCYMCNEAL
Service Price Transparency
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Recommend Dealer
Yes

March 08, 2024

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Service not good at all take 8days to diagnostics ,change spark plug and wire said truck ready to pickup next day same thing happened check engine light on More

by PEDROVALDEZ0309
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Recommend Dealer
No

March 05, 2024

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Had a good experience. Would've like more for my trade in but I understand the economy is not good so it is what it is. Thanks for taking care of me. More

by sminter1234
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

March 03, 2024

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A a a a a a a a a a a a a a a+ More

by TRAVISJOE54
Recommend Dealer
Yes

March 03, 2024

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Employee Rating

Jewel is the best advisor in east texas. She kept me updated the whole time my car was in the shop. More

by hiekomalone87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 21, 2024

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Employee Rating

Appointment was made online and Service Advisor communicated almost immediately to verify. Service was performed as needed and at a reasonable time frame. Courtesy vehicle wash was sub par, can't More

by timguillory
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cashier was very polite and helpful.

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