Jewel Payne
Jewel Payne at Donalson Chevrolet Buick GMC

Jewel Payne

Service Advisor

Donalson Chevrolet Buick GMC

1415 Hwy 96 Bypass
Silsbee, TX 77656

Contact Me
4.8
659 Reviews

Jewel has been in the car industry working in service for 10+ years. She started with our company in 2016 and took to the atmosphere of working with General motors customers! She currently lives in Honey Island and loves the country living. Her favorite things to do on days off is spending time with her small family and her French Bulldogs. You could find them bowling any day of the week! Her favorite car is the Cadillac XT4, Escalade or CT5 !!

Dealership Experience

10 yrs, 7 mos

Industry Experience

16 yrs, 9 mos

Specialties & Trainings

Service Advisor for GMC, CHEVY, CADILLAC & BUICK

4.8

659 Reviews

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659 Reviews of Jewel Payne

September 11, 2026

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My vehicle has been in a few times this year just for maintenance and a couple of repairs and Jewel at Donalson has always been such a joy. She always keeps me updated and informed. Great team! More

by SissyM
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Recommend Dealer
Yes

September 02, 2026

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We love doing business with Donaldsons. . We have all our vehicles serviced there. The entire service team are great and especially Jana. We just Love her. She treats us like family . More

by dtaucer
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Recommend Dealer
Yes

August 28, 2026

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This is a great place for service and for sales. Janna is who I usually work with and she is outstanding. We Love her!!!!! Your salesman are great to work with with no pressure and go above and beyo More

by dtaucer
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Recommend Dealer
Yes

Other Employees Tagged: Janna Weatherspoon, Greg Mitchell, Jack Jones, Charlie Ozan , I would give Janna a 100 ++++++

August 27, 2026

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Donalson is our only dealership that we buy our trucks from Charlie Ozan. Also the service department and service people are always great. More

by KIDSNGRANDKIDS
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Recommend Dealer
Yes

Other Employees Tagged: Janna Weatherspoon , Charlie Ozen

August 17, 2026

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Appreciated the convenient appointment, Commication was great with my service representative. Corvette was ready as promised. More

by Rocky Kelly
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Recommend Dealer
Yes

Other Employees Tagged: Janna Weatherspoon , Jewel Payne was amazing, professional, and followed up with me as she promised. Very impressed with her.

August 06, 2026

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Janna is simply amazing, got a part that was on national back order in in a timely manner and got me in and out in less than an hour. Truck is running great now thanks to the amazing service department. More

by perryj71
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Yes

August 01, 2026

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Great communication and awesome with finishing the job timely!! Will keep recommending to all of our neighbors. More

by seynon5756
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Yes

Other Employees Tagged: Janna Weatherspoon

July 24, 2026

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I recommend Donaldson’s for purchases and repairs! The service lady, Jewel is my go to in service. She is wonderful! More

by retired.texans
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Recommend Dealer
Yes

Other Employees Tagged: Keenan Simon

July 22, 2026

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I have a plugged tire that leaks down and I have to add air almost daily. That tire has been in the same position after having oil changed and “tires rotated” twice now. My tires are wearing out way too f More

by sarajohnston21
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Recommend Dealer
No

July 19, 2026

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Experience was great as usual. Vehicle was completed in a timely manner. Will always let my vehicle get serviced here! More

by mbe1200
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Recommend Dealer
Yes
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