Janna Weatherspoon
Janna Weatherspoon at Donalson Chevrolet Buick GMC
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Janna Weatherspoon

Service Advisor

Donalson Chevrolet Buick GMC

1415 Hwy 96 Bypass
Silsbee, TX 77656

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4.9
634 Reviews
4.9

634 Reviews

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634 Reviews of Janna Weatherspoon

May 06, 2025

Dealership Rating
Employee Rating

This is the second time in a matter of months that my car has left me on the side of the road and Donalson's Service Department has been there to get me fixed up expeditiously and get me back on the road. T More

by JCKIND2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jewel Payne

April 29, 2025

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Employee Rating

Donalson chevrolet is located in silsbee,where i live, so it is very easy to get to. Therefore, i dont have to drive down demolition derby hwy96/hwy 69 to get to classic chevy or jk chevrolet. I go there so More

by THOMASMORE702
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 19, 2025

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We have always had a great experience when dealing with the employees at this dealership. I would highly recommend them for any repairs and warranty work you need. More

by ReviewerWiththeView
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Meagan Adams , Sherry Gallier in Parts, Benny Owens in the Shop

April 14, 2025

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Employee Rating

All of the people in service helped me and made me feel extremely comfortable the day I came in. They told me a good estimate of time it was going to take, then executed to perfection. They always take goo More

by perryj71
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Service Communication
Recommend Dealer
Yes

April 14, 2025

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Employee Rating

FIVE STAR experience with the service department at Donalson Chevrolet! Very professional with quality workmanship! Provided a ride home when the service on my suburban was going to take longer than ex More

by CLAPPLING
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jewel Payne

April 13, 2025

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Employee Rating

The 1995 tahoe I broguht in for service on the brake system was kind and courteous. Jewel payen found a way to work it in earlier than expected. The service manager offered me $50 discount on the servic More

by THOMASMORE702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jewel Payne, Meagan Adams, Keenan Simon, Perry Jones , Thomas Johnson

April 13, 2025

Dealership Rating
Employee Rating

Great personalized experience. Will always use Donalson for service on my Cadillac! As always, Five Stars! ⭐️⭐️⭐️⭐️⭐️ More

by BLAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jewel Payne

April 11, 2025

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Employee Rating

Another excellent experience at Donalson service department! I never ask for special treatment, but I feel like I get it every time I need service. More

by KBRADSHAW1
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Service Communication
Recommend Dealer
Yes

April 08, 2025

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Employee Rating

Great experience all through the sale! No pressure to buy ! Jack explained everything i needed to know ! Enjoying the truck ! More

by elkemcbride234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 06, 2025

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Employee Rating

Went for an oil change came back with tire lights on and engine light on. Not happy with the visit. More

by Sophia
Service Price Transparency
Workmanship
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Recommend Dealer
No
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