Janphiel Rivera
Janphiel Rivera at Greenway Kia East

Janphiel Rivera

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.9
15 Reviews
4.9

15 Reviews

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15 Reviews of Janphiel Rivera

June 01, 2025

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Employee Rating

1. They end up misdiagnosing the problem that ended up getting fixed elsewhere. 2. I think charging over $200 for a general diagnostic is way too much. More

by Sunnfire808
Recommend Dealer
No

Other Employees Tagged: Janphiel Rivera

May 26, 2025

Dealership Rating
Employee Rating

It was a very fast and efficient service. I was able to get in and out in less than half an hour; amazing team. More

by ITSDANTE02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Abrego, Armando Herrera

May 24, 2025

Dealership Rating
Employee Rating

My first visit was great but the second one the attention wasn’t that great. They never gave an update on my car and when I went to pick up my car they hey couldn’t find it More

by milagroslucille31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Armando Herrera, Armando Soto

May 21, 2025

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Employee Rating

My visit at Greenway Kia for an oil change exceeded all expectations. My service advisor JP really took 110% care of me. Thank you. More

by ttanael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fiyin Adeyeye

May 21, 2025

Greenway Kia East responded

We're delighted to hear that JP provided exceptional service during your visit at Greenway Kia East. Thank you for sharing your experience with us!

May 21, 2025

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Employee Rating

Service department is why we continue to come back to Kia easy! Gina is the best service manager in town! More

by Hunterlauren1319
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Armando Herrera

May 20, 2025

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The service dept did a great job on my 2 recalls. I also looked at some used cars with a salesman. He answered all my questions. More

by MRCEFFL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armando Herrera

May 20, 2025

Greenway Kia East responded

Thanks for sharing your feedback with us! It's great to hear that our service department at Greenway Kia East took great care of your recalls and that you had a positive experience with our sales team as well. Safe travels ahead!

May 20, 2025

Dealership Rating
Employee Rating

Service tech was exceptional. Fast turnaround on oil change. Would recommend to anyone needing service. More

by omaha1812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2025

Greenway Kia East responded

We're delighted to hear about your positive experience with our service tech at Greenway Kia East! Thank you for recommending us, and we're glad we could provide a quick turnaround on your oil change.

May 18, 2025

Dealership Rating
Employee Rating

My visit at Greenway Kia East for an oil change has exceeded all expectations including the staff members that made sure I was well taken cared of. Thank you. More

by ttanael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fiyin Adeyeye, Armando Soto

May 19, 2025

Greenway Kia East responded

We're delighted to hear that your oil change experience at Greenway Kia East exceeded expectations! Our team is always here to ensure you receive top-notch service. Thank you for the kind words!

May 17, 2025

Dealership Rating
Employee Rating

Everything was great at Kia—excellent service, friendly staff, and great atmosphere every time im there More

by naderkodeih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Greenway Kia East responded

Nader, we're delighted to hear that you consistently enjoy your visits with us at Greenway Kia East! Thank you for the kind words about our service and team. We are looking forward to seeing you again soon!

May 16, 2025

Dealership Rating
Employee Rating

Janphiel was a wonderful advisor. He was very attentive to the questions we had and the concerns we inquired about our vehicle. More

by DMDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Greenway Kia East responded

We're delighted to hear that Janphiel provided attentive service during your visit to Greenway Kia East. Thank you for sharing this positive feedback, and we're here if you have any more questions or concerns!

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