Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 132

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

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1824 Reviews of Jarrett Elder Sr.

September 23, 2021

Dealership Rating
Employee Rating

Mr Jarrett Elder in customer service is awesome and professional, since he has been dealing with me, I have no problem. Thank you More

by RAGS901
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 23, 2021

Toyota of Coconut Creek responded

Thank you for the amazing feedback and for trusting Al Hendrickson Toyota with all your service needs! We look forward to seeing you again down the road!

Sep 23, 2021

RAGS901 responded

You're welcome. Keep up the good service. Thank you

September 22, 2021

Dealership Rating
Employee Rating

the attention is very good and effective apart from that it is very fast, thanks More

by ALNUVICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2021

Toyota of Coconut Creek responded

Thanks for giving us the opportunity to help you out here at Al Hendrickson Toyota. We appreciate the review!

September 17, 2021

Dealership Rating
Employee Rating

Lovely Jarrett Elder & nice Mechanic- great people , helpful, kind & took some time to explain things. More

by ELLENCULLIVAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mechanic that worked on my car-Nice Person.

Sep 17, 2021

Toyota of Coconut Creek responded

We are always more than happy to help you out! Thanks for supporting Al Hendrickson Toyota!

September 14, 2021

Dealership Rating
Employee Rating

Just had to wait a few minutes but as always Jarrett very professional, car was handled timely and shuttle service excellent More

by lillianroberts456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2021

Toyota of Coconut Creek responded

Thanks for the great review, Lillian - we're glad we're delivering on the timely and efficient care we aim for. Come back next time! - the Al Hendrickson Toyota team

September 14, 2021

Dealership Rating
Employee Rating

Seemed as though no one wanted to wait on me. Finally the service advisor stepped up and took care of me.. First time visiting your service dept. Questionable if I return. Toyota has always done an excellent More

by dwllaljr
Recommend Dealer
No
Oct 02, 2021

Toyota of Coconut Creek responded

Hi there, it's nice to hear that our service advisor stepped up to help you, but it's disappointing that our team let you down before then. I wish that your first experience with us was more impressive, and I'd like to try and make things up to you. If you're willing, please give me a call so that I can help. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

September 14, 2021

Dealership Rating
Employee Rating

As alwyas, great service. Jarrett Elder is fantastic, always profesional and very helpful. I have been taking my Prius to Jarrett for years and have always been very pleased with his service. I trust h More

by JANICEA330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2021

Toyota of Coconut Creek responded

Janice - Thank you for the great review! We are thrilled to hear that you had such an outstanding service experience working with Jarrett and the Al Hendrickson Toyota team. Drive safely in your Toyota Prius, and we hope to see you back again down the road!

September 12, 2021

Dealership Rating
Employee Rating

Mr. Elder, my service consultant, was professional and informative. The courtesy shuttle to/from my home was clean and safely driven. As a first time customer I know I will return. More

by doubledusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodrigo, the shuttle driver

Sep 13, 2021

Toyota of Coconut Creek responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

September 12, 2021

Dealership Rating
Employee Rating

J Elder is the only friendly person in service Everyone J Elder is the only friendly person in service Everyone else rude and unfriendly. No one acknowledge you Jarrett came out of nowhere super friendly More

by emilio817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2021

Toyota of Coconut Creek responded

Emilio, while we are glad to hear that Jarrett delivered a friendly experience, the rest of your review is concerning to read. I expect the highest level of service from my team, and it is disappointing that this was not better reflected in your time working with us. I assure you that we will use this feedback to improve our practices in the future. If there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

September 02, 2021

Dealership Rating
Employee Rating

It’s always a pleasure working with Jarrett. Terrence Pharr was also very kind in showing me the new 2021 Camry. Very nice guy and very knowledgeable. More

by ladyalexcis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terrence Pharr

Sep 02, 2021

Toyota of Coconut Creek responded

Thank you for your confidence in Jarrett and the team! Your continued business means a lot to us and we look forward to welcoming you back to Al Hendrickson Toyota next time. Have a great day!

August 27, 2021

Dealership Rating
Employee Rating

I can always count on Toyota to provide good service. I never take my car anywhere else for service. I can't say enough good things about Service Consultant, Jarrett Elder. He's the best!!! More

by HELENED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2021

Toyota of Coconut Creek responded

Thank you so much for your loyal business! We are overjoyed that you can depend on Jarrett and our Al Hendrickson Toyota team to keep you safe out on the road. Enjoy your weekend!

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