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Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 96

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

Write a Review

1824 Reviews of Jarrett Elder Sr.

April 07, 2022

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Employee Rating

Really liked Garritt Elder. He was very personable. I think that's important these days. . More

by JLMCLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 07, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are delighted to have earned your business here at Al Hendrickson Toyota and we hope to welcome you back in the future. Have a wonderful day!

April 06, 2022

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Had a good experience at service. Jerrett is wonderful, he always takes good care of us. More

by abellick
Recommend Dealer
Yes
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Apr 07, 2022

Toyota of Coconut Creek responded

Thank you for your confidence in Jarrett and the team! We are grateful to have you as a returning customer and we look forward to the next opportunity to assist you here at Al Hendrickson Toyota.

April 06, 2022

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Employee Rating

The people that work there are friendly and the service department a friendly and courteous I’ll go out of the way to help you More

by SHEPPARDGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 07, 2022

Toyota of Coconut Creek responded

Thank you for your confidence in our service team! It is always our pleasure to assist you and we look forward to welcoming you back to Al Hendrickson Toyota next time. Have a great day!

Apr 16, 2022

Toyota of Coconut Creek responded

I'm sorry to see this, and I apologize that our team didn't better handle your concerns. We want our facilities to be accessible for all, so I appreciate you bringing this to my attention. I'll share this feedback with my team so that we can work on righting this wrong. Don't hesitate to reach out if we can do anything else for you. Best, Jessica Fernandez - Asst. to Chairman & CEO - 954-545-6502

Apr 07, 2022

SHEPPARDGT responded

I was at the dealership on Monday and they are still handicap spots being taken up by non-handicap cars including dealership cars when I approached the sales people they did not seem to care I went inside to the manager and he told them to move the cars why didn’t they did not do it in a reasonable mount of time what has to be done do I have to call the police to take action or can you correct it by yourself you sale correct it but so far you haven’t

April 06, 2022

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Employee Rating

Renee was good on selling the car to me she's helping me with what Carter get to how much money I can afford. She helped my mother get a car to lease it. Winston helped us with on how much it was. And Ferna More

by BLAZINBRASILIAN87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Renee

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Apr 06, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you found the right vehicle working with Renee, Winston, and the team. Congratulations on your purchase, and we hope to see you back again at Al Hendrickson Toyota!

Apr 06, 2022

BLAZINBRASILIAN87 responded

i love them thanks

April 06, 2022

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Employee Rating

Jarrett Elder did an excellent job in handling my service needs - he was efficient and had my car ready ahead of the time expected. I was just a little surprised that they don’t wash the car before returnin More

by nikko001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 06, 2022

Toyota of Coconut Creek responded

Thanks for the review! We're glad to see that Jarrett was helpful and nice to work with. We appreciate your business and kind words, see you again next time!

April 05, 2022

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Mr. Jarrett Elder provided me with superb customer service. He carefully paid attention to my request and provided optimum customer care. More

by TOGUCHIW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 05, 2022

Toyota of Coconut Creek responded

We are thrilled that Jarrett and the team could deliver a five-star experience for you! Thank you for choosing Al Hendrickson Toyota and for sharing your support. We look forward to seeing you next time!

April 05, 2022

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The guy was nice to me and checked everything. But they didn’t clean for me . That’s ik More

by BARBARAM.MARSHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 07, 2022

Toyota of Coconut Creek responded

Barbara, thank you for the great review! We are so glad to hear that you had a successful service experience working with our team. If there is anything more we can do to assist you or better your visit, please feel free to reach out. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 03, 2022

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Jarrett is always a super organized and fast advisor. I always book with him because he makes it so easy! More

by kaseysalvatierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 04, 2022

Toyota of Coconut Creek responded

Kasey, thank you for the great review! We are so glad to hear that you had a successful service experience working with Jarrett and the team. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

April 02, 2022

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The service was a whole lot quicker than I thought it was and it was a good environment More

by IDANISE1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 03, 2022

Toyota of Coconut Creek responded

Providing efficient care and outstanding customer service is always a top priority at Al Hendrickson Toyota. We're thrilled that we exceeded your expectations, and we hope you'll continue to rely on us for all your future service needs!

April 01, 2022

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Employee Rating

The service is not bad but people are parking in the handicap spots in front of the dealership with no permit and the people that work there I’m not doing nothing about it when I told them to move the c More

by SHEPPARDGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 02, 2022

Toyota of Coconut Creek responded

We care very much about our guest's comfort and safety and I truly apologize for any inconvenience you may have experienced due to the lack of handicapped parking. I will certainly look into this matter to ensure this doesn't reoccur for future customers. I hope we get another opportunity to impress you down the road, and if there is anything else you'd like to share, I would welcome your call. Thank you, Norman Frantz - Service Manager - 954-545-6931

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