Jasmine Gutierez | Page 14

Midtown Kia was a bad experience on every level. They charge the highest rate for their vehicles then competitors, but provide the worse experience. Got a new Telluride and it took them over two months t charge the highest rate for their vehicles then competitors, but provide the worse experience. Got a new Telluride and it took them over two months to finish the work on the car. They also had me come to the dealership multiple times saying the work was done and it was not, completely wasting my time. Every member I dealt with was inept, and gave wrong information. They also took forever to get me my license plate and registration, but had no delay filing my lease and making me pay for two months with no vehicle. And to add a cherry on top of my experience, my wife went in to pick up the license plate and was met with disrespectful and rude staff. Don’t even trust this dealership to change my oil. I’ll be using Ferguson from now on More

by dgargas Verified Customer Verified Customer

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I have had a terrible experience this go round. I have tried to contact multiple times regarding financing and have yet to be called back. My car salesman Dakota was very helpful during the buying process tried to contact multiple times regarding financing and have yet to be called back. My car salesman Dakota was very helpful during the buying process and with communication afterwards. However there have been issues with the lender and approving the original deal and any day now the vehicle I traded in will be reported as 60+ days delinquent and will impact not only my credit score (that already isn’t great) but will also impact my consistent auto payment history. This has yet to be resolved and I have yet to be contacted back about the matter. Since you had the audacity to send me a request to write a review about my experience, I thought it would make it perfectly clear for you. I will not be held liable for the consequences if my trade in not being paid off in due time, when I have contacted via email and phone multiple times and made sure the finance manager knew how sensitive the time line is. I feel absolutely disrespected not only as a customer but as a single woman trying to handle her business. now as I think I’ve made perfectly clear, I would appreciate a call back regarding my trade in. 9186132480. Thanks. I am giving someone named jasmine who I have not worked with, as this review will not allow me to submit without giving one of the people stars, but I have not worked with any of the people I have worked. More

by abigaileddingfield Verified Customer Verified Customer

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Logan in the service department is awesome. Everyone in the service and parts departments are great. I can’t recommend them enough. If I buy another Kia I will come here. the service and parts departments are great. I can’t recommend them enough. If I buy another Kia I will come here. More

by islamirha Verified Customer Verified Customer

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Excellent dealership. Krissy was very thorough and helpful throughout the entire process. It felt different than most car shopping experiences. I had just had my car stolen and Krissy helped me throug helpful throughout the entire process. It felt different than most car shopping experiences. I had just had my car stolen and Krissy helped me through the whole thing. More

by Ruby Robin Verified Customer Verified Customer

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Staff was friendly and I am happy with the work done on my Kia Forte. I will return when my Forte needs more work done on it. my Kia Forte. I will return when my Forte needs more work done on it. More

by James Alexander Jr. Verified Customer Verified Customer

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Midtown Kia always show respect they see to it I'm taken care of. They do a wonderful job I will be back for sure. care of. They do a wonderful job I will be back for sure. More

by teresacrabtree75 Verified Customer Verified Customer

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Outstanding! Midtown Kia4747 S Yale AveTulsa, OK Outstanding! Midtown Kia 4747 S Yale Ave Tulsa, OK 74135 Please update the areas marked in red before submitting. Your review needs to be at l Outstanding! Midtown Kia 4747 S Yale Ave Tulsa, OK 74135 Please update the areas marked in red before submitting. Your review needs to be at least 25 words long. More

by omarz13501 Verified Customer Verified Customer

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Stand service Standard procedure here, the awesome lady behind the counter brought a recall check to my attention, all was well. Had me in and out and very kind. Standard procedure here, the awesome lady behind the counter brought a recall check to my attention, all was well. Had me in and out and very kind. More

by corybreynolds Verified Customer Verified Customer

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Amazing Experience! My technician was excellent. She made sure I got in and out in a timely manner because I was waiting with my children. My children loved the popcorn My technician was excellent. She made sure I got in and out in a timely manner because I was waiting with my children. My children loved the popcorn and play area! More

by Tamerabachtell Verified Customer Verified Customer

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Great car - Great service Deal agreed to on phone is the deal they honored when I arrived I flew in from Texas and Jason picked me up at the airport. Took a little time to Deal agreed to on phone is the deal they honored when I arrived I flew in from Texas and Jason picked me up at the airport. Took a little time to get all the papers finalized but all as agreed on the phone the day before. Very happy with my new Stinger as well as Midtowns effort to get me the deal I wanted More

by peyton.inge Verified Customer Verified Customer

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