Jasmine Gutierez
Jasmine Gutierez at Midtown Kia

Jasmine Gutierez | Page 7

Title

Midtown Kia

4747 S Yale Ave
Tulsa, OK 74135

Contact Me
4.7
153 Reviews

Hello! My name is Jasmine and I am an Oklahoma girl, born and raised. I am a proud mother of a little boy. I found my passion in the car business and have been invested for seven years. I am thrilled to be a part of the Midtown Kia team. I enjoy assisting customers find the right vehicles that fit their families needs as well as their budget. Select me to be your representative and I will be honored to assist you as well.

Dealership Experience

9 yrs, 1 mo

Industry Experience

15 yrs, 5 mos

4.7

153 Reviews

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153 Reviews of Jasmine Gutierez

September 05, 2023

Dealership Rating
Employee Rating

Everyone was really friendly. Everything went smoothly but it was a bit slow we thought More

by susie lairamore
Recommend Dealer
Yes

Other Employees Tagged: Bo Chase, Bryan Newpher

Sep 06, 2023

Midtown Kia responded

Thank you very much for the great comments. Our team strives very hard to deliver an excellent customer experience. I do apologize for the time you had to wait for the services to be performed on your vehicle and would love to make it up to you in any way I can. Thank you

September 01, 2023

Dealership Rating
Employee Rating

Midtown Kia made my first solo preowned car buying experience in 70 years easy and fun. I love my 2016 Mazda CX 5 Grand Touring and have already put 2000 miles on it. Have a great car , will travel. More

by barbara.hougland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Aponte, Bo Chase

Sep 05, 2023

Midtown Kia responded

Barbara, Thank you for taking the time to share your feedback with us. Bo and our team work hard to make sure our guests have an exceptional experience. Congratulations on your new Mazda CX-5 Grand Touring! We will share your comments with our team, and we look forward to working with you again.

August 30, 2023

Dealership Rating
Employee Rating

Their communication skills are not that great. They had my car for six weeks. He failed to tell me that Kia would pay for me to have a rental car. The only catch being I had to pay out-of-pocket t More

by ldhytec1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Stassi

Sep 03, 2023

Midtown Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 25, 2023

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They couldn’t even get me an estimate for my car, even though they knew the problem, within 3 days. So I took my business elsewhere. More

by Lizzy5905
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Aponte, Eli Holloway, Bryan Newpher

Aug 29, 2023

Midtown Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 18, 2023

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Employee Rating

They are not good about staying in contact with their customers. They had my car for six weeks and I had a real hard time finding out what was going on. They did not offer a loaner car nor did they tell More

by ldhytec1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 24, 2023

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 18, 2023

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Employee Rating

I have had nothing but great service from midtown Kia dealership in Tulsa Oklahoma. Thank you More

by ekabchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2023

Midtown Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come!

August 18, 2023

Dealership Rating
Employee Rating

Service was great only one problem. My floor mat was filthy with dirt when I picked it up. So might want to clean your shop floor or put something down to protect people's car from nast More

by bryanwarren2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Aponte, Carson VanCleave, John at service desk

Aug 18, 2023

Midtown Kia responded

Thank you for taking the time to share your feedback. We appreciate your business and hope you will give us another opportunity to serve you!

July 28, 2023

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Employee Rating

The facility showed attention to detail which lends hope to me that my car will receive it too. More

by dmccauley15
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Justin Mabe, Bryan Newpher

Jul 28, 2023

Midtown Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

July 27, 2023

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Employee Rating

SErvice Department helped get my car taken care of quickly and efficiently I will send all my friends there More

by the.lesbian.barbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Aponte, MASSEY BOWIE

Jul 28, 2023

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

July 23, 2023

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Employee Rating

Everyone is very helpful and prompt to your every need. They are the best no pressure dealer I've been to. More

by scheckel1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Midtown Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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