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Jasmine Gutierez
Jasmine Gutierez at Midtown Kia

Jasmine Gutierez | Page 8

Title

Midtown Kia

4747 S Yale Ave
Tulsa, OK 74135

Contact Me
4.7
150 Reviews

Hello! My name is Jasmine and I am an Oklahoma girl, born and raised. I am a proud mother of a little boy. I found my passion in the car business and have been invested for seven years. I am thrilled to be a part of the Midtown Kia team. I enjoy assisting customers find the right vehicles that fit their families needs as well as their budget. Select me to be your representative and I will be honored to assist you as well.

Dealership Experience

8 yrs, 11 mos

Industry Experience

15 yrs, 3 mos

4.7

150 Reviews

Write a Review

150 Reviews of Jasmine Gutierez

July 08, 2023

Dealership Rating
Employee Rating

When you make appointment to get you vehicle service then they don’t do all the service and do half of it. Then ask you to bring your vehicle back another day to finish it. That’s not good service!!! I broug More

by debell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Aponte, Eli Holloway, Bryan Newpher

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Jul 13, 2023

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Jul 13, 2023

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Jul 13, 2023

debell responded

Since I bought 4 new tires there I should get then balance and rotated free each time. I bought my car from Midtown Kia. Communication need to a lot better between company and customer. I didn’t have this problem with Henry. The last Kia owner.

July 07, 2023

Dealership Rating
Employee Rating

Very professional and courteous. Tended to my car in a timely manner and kept me updated. Will definitely go back. Ferguson Kia was a nightmare. Midtown Kia was the complete opposite More

by DTHARICAN325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Aponte, MASSEY BOWIE

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Jul 10, 2023

Midtown Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 05, 2023

Dealership Rating
Employee Rating

Polite and quick. The scheduling system was pretty simple and when I arrived they scheduled a loft for me to go to work. More

by Tristen Cooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 05, 2023

Midtown Kia responded

Tristen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

July 02, 2023

Dealership Rating
Employee Rating

Service department lied to me. About something small. But now I question their integrity. This why I only give a 3 star. More

by She
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James in service department.

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Jul 06, 2023

Midtown Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jul 06, 2023

Midtown Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 27, 2023

Dealership Rating
Employee Rating

Super helpful and timely. Kept me fully informed of all progress. Very professional and friendly More

by jan_lavender
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Michael Aponte, Bryan Newpher, Carson VanCleave

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Jun 28, 2023

Midtown Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 24, 2023

Dealership Rating
Employee Rating

It was a very good experience and very quit easy no problems except a a/c that did not cool but midtown Kia fixed it More

by kevincase3833
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jordan Bush, Jeremy Mier, Bryan Newpher

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Jun 25, 2023

Midtown Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 09, 2023

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easy to work with and excellent sales team. seemless, good follow up and transaction was also perfect. More

by SCOTTFORTPITTFURNITURE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Aponte, Jordan Bush, Bo Chase, Capp Crowder, Marlo Fearing, Jeremy Mier, Bryan Newpher, Luis Torres

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Jun 11, 2023

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, Scott, and we hope to see you again!

June 07, 2023

Dealership Rating
Employee Rating

We found dealing with Midtown Kia service dept. to be; Quick, easy, professional, and pleasant! More

by MOMMYJO0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2023

Midtown Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Midtown Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

May 26, 2023

Dealership Rating
Employee Rating

Professionalism, expediency and respect is afforded every Midtown Kia customer. I have had nothing but great experiences at this dealership and look forward to a lasting relationship with the incredible team More

by debbiedsaunders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Aponte, Bo Chase, Jeremy Mier, James, Bobby

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May 26, 2023

Midtown Kia responded

Thank you for the kind words for our service department, Debbie! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 19, 2023

Dealership Rating
Employee Rating

Great service. . on time and great communication. They told me when my car would be ready and it was done before More

by lukebarnard17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marlo Fearing, Guy from New Jersey. Couldn’t remember his name

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May 19, 2023

Midtown Kia responded

Thank you, Luke! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

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