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Jasmine Yarwood

Overview Reviews (271) Inventory (381)

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Jasmine Yarwood

Service Advisor

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.8

271 Reviews

Overview Reviews (271) Inventory (381)

Dealership Experience

2 yrs, 2 mos

Industry Experience

7 yrs

Languages Spoken

English

4.8

271 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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271 Reviews of Jasmine Yarwood

September 16, 2025

Dealership Rating

Employee Rating

AJ was helpful as usual and got everything taken care of expeditiously. The people that answer the phones, although gave incorrect information again when inquiring about a battery. Saying they didn’t have expeditiously. The people that answer the phones, although gave incorrect information again when inquiring about a battery. Saying they didn’t have any in stock nor the time to put one in which was untrue and usually the runaround I get when I call. More

by ashme11

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arthur "AJ" Wilson

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September 16, 2025

Dealership Rating

Employee Rating

Outstanding customer service. Greeted us with respect and professionalism. Answered all of my questions and went above and beyond to text me updates on my car. Greeted us with respect and professionalism. Answered all of my questions and went above and beyond to text me updates on my car. More

by pcruz_2002

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Hacker , Johnathon Solano

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Sep 16, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

September 16, 2025

Dealership Rating

Employee Rating

Professional and customer service forward. Jasmine was professional and customer service focused. She helped us through the entire service repair process. Jasmine was professional and customer service focused. She helped us through the entire service repair process. More

by PRITCHKANDO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jasmine Yarwood

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Sep 16, 2025 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

September 15, 2025

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Employee Rating

Thanks was a great experience, good customer service and people in the service department fantastic people in the service department fantastic More

by ERIKITA0713

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Diaz, Eric Martin Vergara, Alexander Chaplin, Justin Crouch, John Paddyfoot, Craig Battinell, Oscar Alicea, Telon Gumbs, Tom Caruso

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Sep 15, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

September 14, 2025

Dealership Rating

Employee Rating

Dealership is nice, professional and much more interested in getting cars out than completely fixing them. The irritation of making multiple trips to the dealership and them not fixing an issue that has been in getting cars out than completely fixing them. The irritation of making multiple trips to the dealership and them not fixing an issue that has been reported on Hyundai forums for years, is what really annoys me. More

by TWINMHOME

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ivan - he’s top rate!

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Sep 14, 2025 -

Hyundai of Wesley Chapel responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sincerely, Jose Gesmondi Service Manager

September 14, 2025

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Employee Rating

Cortes, amables , professionals y honestos. . Metrataton muy bien y me acistieron en lo que yo nececite. . Metrataton muy bien y me acistieron en lo que yo nececite. More

by LMRIVERAV86

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 14, 2025 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

September 13, 2025

Dealership Rating

Employee Rating

No comment. N/A Will not buy another Hyundai. Would like to trade my Hyundai for a Toyota N/A Will not buy another Hyundai. Would like to trade my Hyundai for a Toyota More

by MSTEIN22

Verified Customer

Recommend Dealer

Other Employees Tagged: Jasmine Yarwood

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Sep 13, 2025 -

Hyundai of Wesley Chapel responded

We're sorry to hear that your experience with Hyundai hasn't met your expectations. While we understand your frustration, we'd appreciate the opportunity to learn more about your concerns and see if there's anything we can do to help. Your feedback is important to us, and we’d like the chance to restore your confidence—whether that means improving your current experience or helping you explore the right options moving forward. Please feel free to reach out to me directly at 813-279-7400 Thank you for your feedback, and we wish you all the best in your automotive journey. Wade Miracle General Sales Manager

September 13, 2025

Dealership Rating

Employee Rating

Jasmine is the best! She makes my day when I bring my Ioniq 5 in for service, so I never mind making a trip. In fact, everyone at the dealership is a pleasure to work wit She makes my day when I bring my Ioniq 5 in for service, so I never mind making a trip. In fact, everyone at the dealership is a pleasure to work with, so my heartfelt thanks go out to all! More

by ART.SCHWARTZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 13, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

September 11, 2025

Dealership Rating

Employee Rating

Jasmine was awesome, she went above and beyond. Very personable and knowledgeable in her job. Very personable and knowledgeable in her job. More

by zlglover5662

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 12, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jasmine and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

August 31, 2025

Dealership Rating

Employee Rating

Jasmine was attentive and answered all my questions I really appreciate her! I will be back really appreciate her! I will be back More

by Aris morton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 31, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

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