Jason Betts
Service Advisor
BMW of Farmington Hills
38700 Grand River Ave.
Farmington Hills, MI 48335
5 Reviews
Write a Review5 Reviews of Jason Betts
May 28, 2026
The process was expeditious and seamless both dealership and sales personnel wasted no time. I appreciate the effort that was taken when handing over the keys with the velvet rope and the bow. The wrap was and sales personnel wasted no time. I appreciate the effort that was taken when handing over the keys with the velvet rope and the bow. The wrap was a nice touch 10 out of 10. More
Other Employees Tagged: Ryan Jacobs, Gigi Amhaz, Ilir Doresi
February 18, 2026
Jason and his manager Chris are hero’s and saved my day. The new key fob I had ordered from the parts department had frequency issues and Jason tested it on the spot! No appointment or anything and Jason so The new key fob I had ordered from the parts department had frequency issues and Jason tested it on the spot! No appointment or anything and Jason solved my issue in minutes! He ordered me a new key and his manager Chris reimbursed me for my towing fees and diagnostic fees due to my key not being programmable. This meant the world to me, as I had unnecessarily spent more than what I had intended with a tow and diagnostic fees thinking there was something wrong with my vehicle. These two gentlemen are the definition of great customer service. Thank you so much for your kindness and professionalism. God bless you! More
Other Employees Tagged: Rob Johnson, Chris Rankin, Ilir Doresi, Steve Williams
December 09, 2025
Steve and Shannon were amazing ! ! They are always so caring and make sure they all my questions are answered. They made sure I got exactly what I wanted ! My new X6 is my 10+ BMW an ! They are always so caring and make sure they all my questions are answered. They made sure I got exactly what I wanted ! My new X6 is my 10+ BMW and each one has been just as special as the first !!! More
Other Employees Tagged: Ryan Jacobs, Steve Williams, Shannon Polsgrove
April 25, 2025
Very professional. Amazing service. Jason is a very awesome great person. I have been working with him for over 22 years. That should tell how how great his character a Amazing service. Jason is a very awesome great person. I have been working with him for over 22 years. That should tell how how great his character and personality is. also, his colleagues are very good people and very friendly More

