Jason Bolen

Fast, friendly service. Up front on all needed repairs with detailed information. Asked if i was clear on all work to be done, if i had any questions, and was it ok to proce Up front on all needed repairs with detailed information. Asked if i was clear on all work to be done, if i had any questions, and was it ok to proceed on all work before starting. More

by darlagemowing Verified Customer Verified Customer

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No urgency was given to my service concern. I provided video evidence of the problem and when the issue did not take place while the vehicle was in the service departments possession, it was d I provided video evidence of the problem and when the issue did not take place while the vehicle was in the service departments possession, it was dismissed and I was told to pick up the vehicle. Zero support that there was an obvious repair need. The issue has occurred again on 10/14 and I again Have a video. More

by Derek Verified Customer Verified Customer

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Great service, was there as soon as I got out my car asking to be helped asking to be helped More

by mattjaggers09 Verified Customer Verified Customer

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I had an appointment and when I showed up I was told I’d have an hour and a half wait until they could service my truck and that I might want to schedule service for a different day. I did not since it was have an hour and a half wait until they could service my truck and that I might want to schedule service for a different day. I did not since it was my only day to get service. Then when I got home, I had an oil leak on my concrete driveway. I tried contacting the dealership and I was told a manager would contact me and I haven’t received any phone call, text, or email. I have lived and worked all over the country. This was by far the worst customer service I have ever received in any state by Ford. More

by JRPeters Verified Customer Verified Customer

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Excellent Staff especially Dantae! I do appreciate his kindness and quick response to my questions! I do appreciate his kindness and quick response to my questions! More

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The Oxmoor team was great! They saw me quickly and were super kind. I appreciate how they priced out the brake change I’ll need next time I go in so that I can plan for it. Tha They saw me quickly and were super kind. I appreciate how they priced out the brake change I’ll need next time I go in so that I can plan for it. Thanks! More

by katherinegorin Verified Customer Verified Customer

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Bryan was so polite and efficient . He provided excellent service and information about the update He provided excellent service and information about the update More

by etbrown01 Verified Customer Verified Customer

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Efficient , courteous. Waiting area clean. Staff welcoming. The visit met my expectations and will return again. Waiting area clean. Staff welcoming. The visit met my expectations and will return again. More

by Dwcombs30 Verified Customer Verified Customer

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You had the truck for a week and I still had to bring it back the next week. Called on Friday to let ya know I was picking it up and said they were just running diagnostics on it. Supposed to be ready Sat back the next week. Called on Friday to let ya know I was picking it up and said they were just running diagnostics on it. Supposed to be ready Saturday but ordered wrong part so had to bring it back the next Tuesday. More

by Krock Verified Customer Verified Customer

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Really enjoyed picking up car and bringing home. Great guys. And really time on service Great guys. And really time on service More

by raycards54 Verified Customer Verified Customer

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