Everyone was really nice and respectful.
The drop and waiting area were really clean. The process was also really smooth.
The drop and waiting area were really clean. The process was also really smooth.
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by aldoivan
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2026 -
Oxmoor Ford responded
Thank you for the great review! We're glad our team made your visit smooth and welcoming. We appreciate your kind words and support!
I used to get my car serviced at a dealership 15 minutes
away, but then a colleague raved about Oxmoor Ford, so I switched, even though it's a 45-minute drive for me now. Honestly, I'm completely satisfied
away, but then a colleague raved about Oxmoor Ford, so I switched, even though it's a 45-minute drive for me now. Honestly, I'm completely satisfied with the service team every time I bring my F150 in, whether it's for an oil change, new tires, or brakes. There was one time I had an issue, and the management listened and made it right. And trust me, I used to do all my own car work, so I don't easily trust others with my vehicle. Jeff Vanbuskirk and the whole Oxmoor team get a big thumbs up from me!
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by Fairdale74
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jeff Vanbuskirk
Aug 27, 2026 -
Oxmoor Ford responded
Thank you for the wonderful review! We're glad Jeff and the Oxmoor Ford team have earned your trust and consistently provide great service. We truly appreciate you making the extra drive to see us!
Sercice department was very pleasant and thorough
explaining the task. Timing was prompt to their explanation of the service.
explaining the task. Timing was prompt to their explanation of the service.
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by Kaybil16
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2026 -
Oxmoor Ford responded
Thank you for the great review! We're glad our service team was thorough, pleasant, and completed everything within the expected timeframe. We appreciate your support!
As scheduled, quick service, kept me informed of
progress. Offered me an oil change contract at a reasonable price
progress. Offered me an oil change contract at a reasonable price
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by david gassman
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2026 -
Oxmoor Ford responded
Thank you for the great review, David! We're glad your service was quick, on schedule, and that our team kept you informed throughout the process. We appreciate your support!
Very proactive on the recalls.
They send a technician to our house and he got it done very fast. It was a simple software update but nevertheless I'm please with their service. Tha
They send a technician to our house and he got it done very fast. It was a simple software update but nevertheless I'm please with their service. Thank you.
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by Ernest
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2026 -
Oxmoor Ford responded
Thank you for the great review, Ernest! We're glad our mobile service made your recall update quick and convenient. We appreciate your kind words and support!
Was on time but the recall part wasn’t available, so had
to reschedule for another time.
to reschedule for another time.
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by Jamatillman97
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2026 -
Oxmoor Ford responded
Thank you for your feedback. We apologize for the inconvenience of having to reschedule due to the part being unavailable. We appreciate your patience and understanding.
Proactive on recalls.
Prompt on appts. Appear to do effective work. Friendly and professional personnel.
Prompt on appts. Appear to do effective work. Friendly and professional personnel.
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by terrybhardwick
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2026 -
Oxmoor Ford responded
Thank you for the great review! We're glad our team provided prompt, professional, and friendly service. We appreciate your support!
Recall work and regular service were done on time.
Text updates were very useful. Thanks.
Text updates were very useful. Thanks.
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by DIMASFAMILY1999
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2026 -
Oxmoor Ford responded
Thank you for the great review! We're glad everything was completed on time and that the text updates kept you informed. We appreciate your support!
Customer service was outstanding.
Communication was great, I knew immediately how long it would take and what to expect. Staff was friendly and professional. The paperwork I received
Communication was great, I knew immediately how long it would take and what to expect. Staff was friendly and professional. The paperwork I received was thorough and clear. I would come back here for repairs because they built trust in me in one visit.
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by lisaazinger
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2026 -
Oxmoor Ford responded
Thank you for the wonderful review! We're glad our team provided excellent communication, professional service, and earned your trust. We truly appreciate your support and look forward to serving you again!
Excellent service.
Professionalism and speed. If I can describe the work done by the Ford team in Oxmoor, thank you. Keep up the good work.
Professionalism and speed. If I can describe the work done by the Ford team in Oxmoor, thank you. Keep up the good work.
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by Edaivis Reyes
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Dontae
Aug 24, 2026 -
Oxmoor Ford responded
Thank you for the great review, Edaivis! We're glad the Oxmoor Ford team provided excellent, professional, and efficient service. We truly appreciate your kind words and support!
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