Jason Bolen
Jason Bolen at Oxmoor Ford

Jason Bolen | Page 12

Service Director

Oxmoor Ford

100 Oxmoor Ln
Louisville, KY 40222

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4.5
194 Reviews
4.5

194 Reviews

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194 Reviews of Jason Bolen

June 14, 2026

Dealership Rating
Employee Rating

Phone contact was friendly and helpful. They were obtain service appointments promptly. Texting regarding the progress of work completion was dependable and efficient. Overall, the work More

by atblanford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Bock, Kenneth Coulson

Jun 16, 2026

Oxmoor Ford responded

Thank you for the wonderful review! We’re thrilled to hear our team provided friendly communication, prompt scheduling, and reliable updates throughout the service process. We appreciate your kind words about the efficiency of the work and fair pricing. Thank you for your support of Oxmoor Ford.

June 14, 2026

Dealership Rating
Employee Rating

It was good but was not told the labor charges for the service. Was Was Quoted a price and bill was different More

by mokruhlica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2026

Oxmoor Ford responded

Thank you for your feedback. We’re glad your overall experience was positive, but we’re sorry there was confusion regarding the labor charges and that your final bill differed from the quoted price. Your comments will be shared with the team at Oxmoor Ford.

June 13, 2026

Dealership Rating
Employee Rating

Prompt service while driving in, dealer techs spent time diagnosing and finding issues, repaired all items and explained to me in detail other possible issues. More

by PatrickFolger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donte

Jun 16, 2026

Oxmoor Ford responded

Thank you for the great review, Patrick! We’re thrilled to hear our team provided prompt service, took the time to thoroughly diagnose and repair your vehicle, and kept you informed throughout the process. We appreciate your support of Oxmoor Ford and look forward to serving you again!

June 11, 2026

Dealership Rating
Employee Rating

Ashley was good to work with. I am taking another car to her. Thank you More

by hatcher3b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2026

Oxmoor Ford responded

Thank you for the great review! We’re thrilled to hear Ashley was helpful and provided a positive experience. We appreciate your trust in Oxmoor Ford and look forward to helping you again with your next vehicle service!

June 11, 2026

Dealership Rating
Employee Rating

I was able to call ahead and make a appointment. They were ready for me upon arrival and finished in the timeframe that was estimated when making the appointment. All work was done 100% and to my sa More

by gcamp56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2026

Oxmoor Ford responded

Thank you for the great review! We’re thrilled to hear your appointment was smooth from start to finish and that the work was completed on time and to your satisfaction. We truly appreciate your support of Oxmoor Ford and look forward to serving you again!

June 11, 2026

Dealership Rating
Employee Rating

I like the staff and the mobile service, they called me for a recall on my truck, came to my home and fixed it More

by sarakbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Oakes

Jun 12, 2026

Oxmoor Ford responded

Thank you for the great review! We’re thrilled to hear you enjoyed our mobile service and the convenience of having your recall completed right at home. We appreciate your kind words and your support of Oxmoor Ford!

June 06, 2026

Dealership Rating
Employee Rating

Really helpful crew. They took care of my car service and some recalls, quick response to the messages. Definitely I will go back there for all my needs. Keep the good wo More

by Cesar Adonys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Oxmoor Ford responded

Thank you for the wonderful review! We’re thrilled to hear our team took great care of your service and recall needs and kept communication prompt throughout the process. We truly appreciate your loyalty and your support of Oxmoor Ford. We look forward to seeing you again!

June 06, 2026

Dealership Rating
Employee Rating

They are all nice people and toking very popular politely and they’ are good people n More

by GOPAL_SUNCHORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Oxmoor Ford responded

We're so glad that we were able to go above and beyond your expectations!

June 06, 2026

Dealership Rating
Employee Rating

I came to you guys with three problems: to check the PO430 code to confirm if my catalytic converter was failing, to address a recall, and to find out where the rattling sounds were coming from on the l More

by Anthony Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff

Jun 08, 2026

Oxmoor Ford responded

Thank you for your feedback, Anthony. We’re sorry to hear about your experience and understand your frustration with the unresolved rattling concern, the additional issue you encountered after your visit, and the repair costs presented. We appreciate you taking the time to share these details and will ensure your feedback is shared with the team at Oxmoor Ford. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

June 06, 2026

Dealership Rating
Employee Rating

Brandon is excellent in doing his job…great guy and very knowledgeable…Oxmoor Ford is the only place that I come to for services More

by JONWWALKER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Safi

Jun 08, 2026

Oxmoor Ford responded

Thank you for the wonderful review! We’re thrilled to hear Brandon provided knowledgeable, exceptional service and continues to take great care of you. Your loyalty means a lot to us, and we truly appreciate your trust in Oxmoor Ford for all your service needs!

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