Phone contact was friendly and helpful.
They were obtain service appointments promptly. Texting regarding the progress of work completion was dependable and efficient. Overall, the work
They were obtain service appointments promptly. Texting regarding the progress of work completion was dependable and efficient. Overall, the work was efficient and the price of labor was quite fair.
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by atblanford
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2026 -
Oxmoor Ford responded
Thank you for the wonderful review! We’re thrilled to hear our team provided friendly communication, prompt scheduling, and reliable updates throughout the service process. We appreciate your kind words about the efficiency of the work and fair pricing. Thank you for your support of Oxmoor Ford.
It was good but was not told the labor charges for the
service.
Was
Was Quoted a price and bill was different
service.
Was
Was Quoted a price and bill was different
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by mokruhlica
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2026 -
Oxmoor Ford responded
Thank you for your feedback. We’re glad your overall experience was positive, but we’re sorry there was confusion regarding the labor charges and that your final bill differed from the quoted price. Your comments will be shared with the team at Oxmoor Ford.
Prompt service while driving in, dealer techs spent time
diagnosing and finding issues, repaired all items and explained to me in detail other possible issues.
diagnosing and finding issues, repaired all items and explained to me in detail other possible issues.
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by PatrickFolger
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Donte
Jun 16, 2026 -
Oxmoor Ford responded
Thank you for the great review, Patrick! We’re thrilled to hear our team provided prompt service, took the time to thoroughly diagnose and repair your vehicle, and kept you informed throughout the process. We appreciate your support of Oxmoor Ford and look forward to serving you again!
Ashley was good to work with.
I am taking another car to her. Thank you
I am taking another car to her. Thank you
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by hatcher3b
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2026 -
Oxmoor Ford responded
Thank you for the great review! We’re thrilled to hear Ashley was helpful and provided a positive experience. We appreciate your trust in Oxmoor Ford and look forward to helping you again with your next vehicle service!
I was able to call ahead and make a appointment.
They were ready for me upon arrival and finished in the timeframe that was estimated when making the appointment. All work was done 100% and to my sa
They were ready for me upon arrival and finished in the timeframe that was estimated when making the appointment. All work was done 100% and to my satisfaction.
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by gcamp56
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2026 -
Oxmoor Ford responded
Thank you for the great review! We’re thrilled to hear your appointment was smooth from start to finish and that the work was completed on time and to your satisfaction. We truly appreciate your support of Oxmoor Ford and look forward to serving you again!
I like the staff and the mobile service, they called me
for a recall on my truck, came to my home and fixed it
for a recall on my truck, came to my home and fixed it
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by sarakbi
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2026 -
Oxmoor Ford responded
Thank you for the great review! We’re thrilled to hear you enjoyed our mobile service and the convenience of having your recall completed right at home. We appreciate your kind words and your support of Oxmoor Ford!
Really helpful crew.
They took care of my car service and some recalls, quick response to the messages. Definitely I will go back there for all my needs. Keep the good wo
They took care of my car service and some recalls, quick response to the messages. Definitely I will go back there for all my needs. Keep the good work guy!!!
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by Cesar Adonys
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2026 -
Oxmoor Ford responded
Thank you for the wonderful review! We’re thrilled to hear our team took great care of your service and recall needs and kept communication prompt throughout the process. We truly appreciate your loyalty and your support of Oxmoor Ford. We look forward to seeing you again!
They are all nice people and toking very popular politely
and they’ are good people n
and they’ are good people n
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by GOPAL_SUNCHORI
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2026 -
Oxmoor Ford responded
We're so glad that we were able to go above and beyond your expectations!
I came to you guys with three problems: to check the
PO430 code to confirm if my catalytic converter was failing, to address a recall, and to find out where the rattling sounds were coming from on the l
PO430 code to confirm if my catalytic converter was failing, to address a recall, and to find out where the rattling sounds were coming from on the left side of my truck. I returned twice because y’all couldn’t locate the source of the noise. I even sent Jeff two videos via text showing where the sound was. And you’re telling me you can’t hear the noise. Not only that, I went to you to find a problem, and it turned into a problem when I got my truck back the second time. Apparently, there’s a crack hole in my intercooler pipe that wasn’t there before, and now I have to fix it for $200. I’m a mechanic myself, and I came to you to help with a rattling noise, but I ended up with more problems than solutions. On top of that y'all are charging outrageous pricing. I can fix it all myself for less than 1300$ and you guys were expecting me to pay total of $3500+ that's outrageous!!
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by Anthony Anderson
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jeff
Jun 08, 2026 -
Oxmoor Ford responded
Thank you for your feedback, Anthony. We’re sorry to hear about your experience and understand your frustration with the unresolved rattling concern, the additional issue you encountered after your visit, and the repair costs presented. We appreciate you taking the time to share these details and will ensure your feedback is shared with the team at Oxmoor Ford.
Best Regards,
Gabrielle Robertson
Marketing & Social Spokesperson
grobertson@oxmoorautogroup.com
Brandon is excellent in doing his job…great guy and very
knowledgeable…Oxmoor Ford is the only place that I come to for services
knowledgeable…Oxmoor Ford is the only place that I come to for services
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by JONWWALKER1
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2026 -
Oxmoor Ford responded
Thank you for the wonderful review! We’re thrilled to hear Brandon provided knowledgeable, exceptional service and continues to take great care of you. Your loyalty means a lot to us, and we truly appreciate your trust in Oxmoor Ford for all your service needs!