Jason Bolen
Jason Bolen at Oxmoor Ford

Jason Bolen | Page 16

Service Director

Oxmoor Ford

100 Oxmoor Ln
Louisville, KY 40222

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4.5
194 Reviews
4.5

194 Reviews

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194 Reviews of Jason Bolen

May 07, 2026

Dealership Rating
Employee Rating

My experience with o moor Ford has been horrible. I brought a $40,000 vehicle bronco had to take the vehicle back three to get things done. Try to talk to the manager. He was very rude to me. He tol More

by NA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 20, 2026

Oxmoor Ford responded

Thank you for your feedback. We’re very sorry to hear about your experience and understand your frustration. This is not the level of customer care or professionalism we strive to provide. We appreciate you bringing this to our attention and would like the opportunity to review your concerns further. Please reach out to us directly so we can work toward a resolution. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

May 04, 2026

Dealership Rating
Employee Rating

Prompt, kept informed all through the process. Price was high but most thing are today. More

by mundendp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Oxmoor Ford responded

Thank you for your feedback! We're glad you experienced prompt service and clear communication. We appreciate your understanding on pricing and your support!

May 02, 2026

Dealership Rating
Employee Rating

Very friendly — on time — clean and courteous— expectation were meet on every measure Thank you More

by rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Oxmoor Ford responded

Rich, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Oxmoor Ford.

May 01, 2026

Dealership Rating
Employee Rating

Brandon was great to work with and was able to answer my questions I had. More

by corygocards81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Oxmoor Ford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Oxmoor Ford.

April 30, 2026

Dealership Rating
Employee Rating

No issues with services performed at this dealership for oil change tire rotation and air filter More

by Batyproperties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Oxmoor Ford responded

Thank you for the great feedback! We're glad your service visit went smoothly with no issues. We appreciate your support!

April 30, 2026

Dealership Rating
Employee Rating

All went well during this service today. Had an oil change and tire rotation done. More

by paulson175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Oxmoor Ford responded

We're so glad that we were able to go above and beyond your expectations!

April 30, 2026

Dealership Rating
Employee Rating

Very professional, arrived, was greeted and quickly informed of about how long the process would take. Vehicle was quickly repaired in less than 30 minutes. More

by PKCRAIGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Oxmoor Ford responded

Thank you for the great feedback! We're glad you were greeted promptly and that your vehicle was repaired quickly. We appreciate your support!

April 29, 2026

Dealership Rating
Employee Rating

Everyone was professional and courteous, answered my calls and got back in touch with me n a timely manner . GREAT PLACE OF BUSINESS More

by lisamurphy227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Oxmoor Ford responded

Hi there, thank you for taking the time to leave a review for us at Oxmoor Ford. We're happy we could meet your expectations!

April 26, 2026

Dealership Rating
Employee Rating

Basic customer service provided,no hand shake, no "how are you today?" Just "Name?" Failed to top off fluids, staff that hated being there. Would recommend somewhere else. More

by Storm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daron

Apr 28, 2026

Oxmoor Ford responded

Thank you for your feedback. We’re sorry to hear about your experience—this is not the level of customer service we strive to provide. We appreciate you bringing this to our attention and will use it to improve. Please reach out if you’d like to discuss further. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

April 24, 2026

Dealership Rating
Employee Rating

They provide excellent service. Waiting area is nice. Work gets done in a timely manner. More

by Butch Koerber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2026

Oxmoor Ford responded

Thank you for the great feedback, Butch! We’re glad you enjoyed the waiting area and that your service was completed in a timely manner. We appreciate your support!

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