Jason Burns | Page 23

I bought two cars from this dealer over a three-day period: a new 2012 Sonata for myself and a used 2010 Mercury Mariner for my twenty year-old son, who is a submariner on active duty in the U.S Navy. period: a new 2012 Sonata for myself and a used 2010 Mercury Mariner for my twenty year-old son, who is a submariner on active duty in the U.S Navy. My initial contact was with Jason Burns, who sold me the Sonata; and I also worked with Jim Joys (Jason was on vacation), who sold my son the Mariner. The experience of working with both gentleman was nothing but positive in every way. The sales manager, Mike Jeffers, was a straight shooter, which made it very easy for me to decide to buy two cars in record time. I had originally planned to shop at other dealerships, but my confidence in Jason, based on my first meeting with him, made that unnecessary. Jason made such a strong first impression, I expected to hold off buying a car while he was off on a very short vacation. I found Jim Joys, however, to be an excellent salesman, and was very comfortable closing on my son's car with him. In sum, they have a first class team at Rowe Westbrook, and I would not hesitate recommending them to anyone shopping for a new or used vehicle. Thanks, guys, my son and I love our cars. More

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I had a very good experience with Jason at Rowe. He quickly understood my needs and did not try to sell me anything that was not based on my needs. He was efficient and got me the best deal in the quic quickly understood my needs and did not try to sell me anything that was not based on my needs. He was efficient and got me the best deal in the quickest way possible. He made the actual closing process as quick as possible. He was well prepared. He did a quick follow up a few days after I brought the car home. I was very pleased overall. Now I will see how effective the service department is as I own this vehicle. I hope the service is as good as the sales. Rick Klausner. More

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Best sales person we have ever dealt with. Jason was professional, took his time in every detail and explained thoroughly the car we purchased. Mu husband and I thought Jason was very knowlegable about professional, took his time in every detail and explained thoroughly the car we purchased. Mu husband and I thought Jason was very knowlegable about Hyundais. He was very nice to our son who was with us. I would be glad to refer him to friends or family. Thank you!!!! Ray was also very professional who handled our paperwork. More

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Outstanding service from both...I gave the rating on the performance of both people they did a gret job handling all my concerns. Looking forward to letting Rowe service my Santa Fa performance of both people they did a gret job handling all my concerns. Looking forward to letting Rowe service my Santa Fa More

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I found the dealership to be easy to deal with. They were very helpful with preparing the car for pick up. I would recommend this dealership. Jason is very friendly and accomodating with my schedule. were very helpful with preparing the car for pick up. I would recommend this dealership. Jason is very friendly and accomodating with my schedule. More

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I was very pleased, this dealership had the car I wanted at the price I was looking for. My trade in was close to what I wanted (800$ off) and everyone was very nice. I have recommended this dealership to f at the price I was looking for. My trade in was close to what I wanted (800$ off) and everyone was very nice. I have recommended this dealership to friends and family already. And I love the free car wash! More

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Jason was extremely friendly as soon as I walked in. He was ready for our appointment and had the car cleaned and ready for me to test drive. When I expressed that I knew had to drive a standard, but was was ready for our appointment and had the car cleaned and ready for me to test drive. When I expressed that I knew had to drive a standard, but was still a little new at it, he was perfectly understandable and let me test drive it on my own so that I would feel as comfortable as possible. He made sure all my questions and concerns regarding the car were addressed, and the one problem I had (with a window) he agreed to take care for me free of charge. He also informed me about the free car washes. I had to finance my car through my insurance agency and since getting the check took about 24 hours, Jason made sure that I felt confident that I could get the check and come back in without worrying the the car would be sold. He was very helpful and friendly throughout the whole experience! More

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this is the second used vehicle I have purchased from Rowe and the experience both times was as painless as possible with little to no pressure to buy. This purchase overseen (not sold) bu Jason Burns Rowe and the experience both times was as painless as possible with little to no pressure to buy. This purchase overseen (not sold) bu Jason Burns was almost fun as he was very personable, flexible and willing to step back and allow my wife and I to make our own "Informed" decisions. I have frequently walked away from sales people who "Sell" by scare tactics pressure and gimmicks. Jason just told us what we and he could do and never failed to communicate his decisions and the decisions of Mike and Ray as we walked together through the process of selection, finance and purchase. If there is truth to the old adage "It's the service after the sale that counts" than again they excel. In the enthusiasm of transferring items, we left an EX pass and cell phone in our 1999 Taurus (purchased from Rowe in 2006) the EZ pass was retrieved and held by Jason for my retrieval. The Cell phone which we did not realize was missing took a little longer but Jason and the crew looked up the location of the Taurus and willingly helped me to recover this as well. Now id the Chrysler PT Cruiser holds up and performs as well as the Taurus (can't be killed) I will indeed be back again and hope that the same people or at least their great attitudes are still there. More

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I bought a car from Rowe Ford about 2 months ago now. I am completely satisfied with my purchase. Two other family members have cars from the dealership, which they both love. Jason Burns made buying a new am completely satisfied with my purchase. Two other family members have cars from the dealership, which they both love. Jason Burns made buying a new car an easier and more enjoyable experience. Most of the people I have encountered there are friendly, and do what they can to help you out. Definitely a great dealership to work with. More

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After searching through multiple listings for the vehicle After searching through multiple listings for the vehicle that Iwas looking for I finally found it at your delearship. I was put in contact with After searching through multiple listings for the vehicle that Iwas looking for I finally found it at your delearship. I was put in contact with Jason Burns and without a doubt it has been a wonderfull experence dealing with him. I found him to be a courteous, understanding and charismatic individual. Over the years I have bought several vehicles and have yet to find a SALESMAN like Jason. He has taken the time to send a thank you and has called me to make sure that there is no problems with the vehicle and that I am conpletely satisfied. I requested some additional information regarding the vehicle and within two days I received it. While it is 75 miles from my home to your dealership, you can rest assured that after a very satisfying experience that in the future when it comes time to buy another vehicle I will contact Jason. He is a great asset to your dealership and I hope that he is compensated accordingly. Yours truly, Paul R St Laurent Kingston, NH p.s. While Jason was a pleasure to deal with, I found the individual that valued my trade in vehicle insulting to my intelligence. In a five minute period, after initially offering me $1,000 for the vehicle, which was totally unacceptable, based on the researched value of the vehicle he finally made me an offer of $3,000 and finally to $4,000. More

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