Jason Church | Page 4

Great Place to Work Jason, Brock, and Jeremy are all great people to work for. The whole staff from sales, service, to parts treat you like family. When an issue arises Jason, Brock, and Jeremy are all great people to work for. The whole staff from sales, service, to parts treat you like family. When an issue arises they all work together to solve it for the customer. Having to leave for another opportunity, I would 10/10 recommend joining the team and purchasing a car from this establishment. More

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Simple and fair Easy to deal with, honest, and they sell quality products at very fair prices. Prompt service and prompt follow up. The only negative I could possibly Easy to deal with, honest, and they sell quality products at very fair prices. Prompt service and prompt follow up. The only negative I could possibly say is that some of the team’s correspondence contained spelling errors. That’s honestly it!! Highly recommend. More

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Appreciation for Good customer service/satisfaction I WAS THERE ON 28TH OF JULY,2018 TO PURCHASE A 2013 S80 VOLVO THAT WAS ADVERTISED VIA THE INTERNET..I WAS WARMLY WELCOMED BUT THE SALESPERSON I SPOKE I WAS THERE ON 28TH OF JULY,2018 TO PURCHASE A 2013 S80 VOLVO THAT WAS ADVERTISED VIA THE INTERNET..I WAS WARMLY WELCOMED BUT THE SALESPERSON I SPOKE TO WAS NOT IN YET. I WAS ASSIGNED ANOTHER SALES REP WHO TOOK HIS TIME TO ANSWER ALL MY QUESTIONS AND THEN TOOK THE TEST DRIVE. THE FINANCIAL ASPECT WAS STRESS-FREE AND AFTER A FEW GOING BACK AND FORTH WE REACHED A DEAL THAT WAS AFFORDABLE FOR ME..THANKS TO JEREMY RANSOM AND HIS TEAM EXCEPT THEY OMITTED ORDERING MY NEW PLATES. More

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Used car purchase It was the most relaxed car purchase I have ever done. All I had to do was to text them what I was looking for ,used car type, milage, age, and my pri It was the most relaxed car purchase I have ever done. All I had to do was to text them what I was looking for ,used car type, milage, age, and my price range and within an hour they had found me a car. I even got a video of the inside and outside of the vehicle sent to me so I knew exactly what I was going there to see. Awesome job guys! Courtsey Volvo is where I will refer people. More

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Horrible management Great sales experience with Mike Davis. The finance manager and other managers were not as easy to work with. They were rude and very hard to get a ho Great sales experience with Mike Davis. The finance manager and other managers were not as easy to work with. They were rude and very hard to get a hold of. I should have left and not bought the car. I would not recommend this dealership and I will never come back. More

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Great Deal and Great Service My parents warned me that car buying would be a stressful and difficult experience, but our experience at this dealership was just the opposite. They My parents warned me that car buying would be a stressful and difficult experience, but our experience at this dealership was just the opposite. They gave us a fantastic deal on a used car and made the whole process easy and comfortable. All the employees were friendly and we are very satisfied with the car. We will probably be back for our next vehicle. More

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Only deal with Ben for a fair, honest experience. I came into buy a car and I worked with Ben. The car was brought up to the front and was nice and cool inside, as it was a hot day! Thank you for your I came into buy a car and I worked with Ben. The car was brought up to the front and was nice and cool inside, as it was a hot day! Thank you for your great customer service and your willingness to get the job done. I appreciate the time you took to work with me--you went above and beyond! More

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Exceptional Customer service! My husband called Courtesy Volvo of Scottsdale a couple of months ago. We were assisted by a customer service representative by the name of “Ben Brown My husband called Courtesy Volvo of Scottsdale a couple of months ago. We were assisted by a customer service representative by the name of “Ben Brown” Ben was very thorough and explained everything to my husband and I. He answered all of our questions and he helped us find the perfect car. I gave a 5 star rating because, I thought this search was going to take days but he got it done in hours. Ben made sure we were ok with our monthly payments and how we liked the car etc. Also, I sent a referral over to find a car. She found a car and was very satisfied. I was rewarded with a refer bonus as well! “Ben” made sure we were compensated. “Ben” really takes care of his customers. Thank you so much Ben Brown. More

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Courtesy Volvo's the Best I was looking for a dependable vehicle for my wife, and I called Courtesy Volvo. I talked to Ben Brown, an amazing customer service rep. I explained t I was looking for a dependable vehicle for my wife, and I called Courtesy Volvo. I talked to Ben Brown, an amazing customer service rep. I explained to him what we were looking for in a vehicle and how much we could afford to pay monthly for our vehicle. He assured me that if we came in that he would get the deal done, and he did. We got a great car dependable car that my wife love's. Thanks Courtesy Volvo for your amazing customer service. I'm looking forward to purchasing another vehicle there, this its for me. See you soon Ben. More

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Stop Searching! Go to Courtesy Volvo! I bought a BMW 135i from this dealership back in November of 2017. The car had a small oil leak but I was reassured that the dealership was going to t I bought a BMW 135i from this dealership back in November of 2017. The car had a small oil leak but I was reassured that the dealership was going to take care of me! Unfortunately we ran into a few issues with the car being out of warranty and a little miscommunication. Over time the car continued to leak and problems escalated. There was a lot of back and fourth over what needed to be done but Im very thankful for the customer service at this dealership as it can not be surpassed. Jeremy Sarnataro alone is enough of a reason to make me want to return to this dealership, as well as Brian Lawrence and Armand Slason. For anyone who reads this and is interested in buying a used car I can personally vouch for this dealership. This dealership had an easy shot to screw me over in my used beamer by not taking care of defects that the warranty didn't cover, but they did. Buying a used car is always scary because you never know what you're truly going to get as Carfax can't tell you everything. Unlike most dealerships Courtesy Volvo of Scottsdale isn't just chasing after people for their money! They actually stick around and help their customers out even after a purchase has been made. My car has been in the shop for the past few weeks being fixed and worked on and Jeremy was kind enough to lend me a loaner car! This dealership is honestly a dream as long as the staff stays the same I will be sure to continue coming back to this dealership in the future. Jeremy Sarnataro has personally gone above and beyond in helping me through this entire process and I feel confident recommending them to anyone. You will not be let down as this is one of the only dealerships that I have had a positive outcome with in the past 6 cars I've had. I honestly would have never posted a review on here but after reading a few negative reviews I wanted to set the record straight. I personally feel those negative reviews were a result of not letting the dealership take car of them. As stated before this experience could have been a total nightmare but I was lucky to find a dealership who cares so much about their customers. This is an amazing dealership and I have yet to meet a single person who works their who would convince me otherwise. Best of luck to all those in the search for a new car! Thank you Courtesy team! More

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