Jason Conn

We have dealt with Ed Martin Toyota Dealership for a number of years. Almost everyone there is pleasant and helpful. The one glaring exception is Jason Conn. We recently bought a pre owned car from number of years. Almost everyone there is pleasant and helpful. The one glaring exception is Jason Conn. We recently bought a pre owned car from Ed Martin. As most people do, we negotiated the price. When we were trying to strike a deal Jason became rude and almost belligerent. The other staff were shocked and apologetic about his behavior. We had his name removed from the sales documents and will be certain to deal with someone else in future. We would have given Jason zero stars if that was possible. When you work with the public you need to remain courteous and respectful at all time. More

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Ed Martin Toyota has earned its reputation as the largest and, in my opinion, best Toyota dealership in Indiana. The service was great, the facilities were in excellent condition and had a fantastic layout. and, in my opinion, best Toyota dealership in Indiana. The service was great, the facilities were in excellent condition and had a fantastic layout. More

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Dealership was clean and huge! Very welcoming environment and a great area to do work if you are waiting for service. Very welcoming environment and a great area to do work if you are waiting for service. More

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Great Customer Sservice, Jay over at sales rocks, Xavier and Bryan took care of us and covered every detail of the transaction. highly recommened!! and Bryan took care of us and covered every detail of the transaction. highly recommened!! More

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Crooks, Liars, and very rude! John Good Pastor and Jason Conn. I called and spoke with John Good Pastor to purchase a vehicle and was told by the manager they would not negotiate John Good Pastor and Jason Conn. I called and spoke with John Good Pastor to purchase a vehicle and was told by the manager they would not negotiate not even a dollar on the car. I was looking for this specific vehicle so I agreed to pay full price. Two days later I got a computer generated email showing they lowered there price on a few vehicles, one of which was the one I was going to purchase. I called them up and asked them about the change of price. I spoke with Jason Conn (sales manager) and was upset that I was upset that I wasn't told about the lower price. He said he doesn't understand my gripe and threatened to charge me full price again if I wanted. They claim they were just about to tell me about the price change even though it had been several hours from the email to the time I called them. John Goodpastor eventually told me a couple of days later after no longer answering my calls that they did not want to do business with me and that they don't like to do business out of state even though they offered to deliver it to me. John Goodpastor also said they have such a hot market locally that they were already losing money but yet they lowered there price just days after getting this vehicle. John Goodpastor was very pushy in trying to get me to sign the paperwork right away. These people are liars and very rude. Buyer beware! More

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Very kind and helpful. Good selection and clean environment. We appreciated Tom being thorough and patient as he answered questions and showed us cars. Good selection and clean environment. We appreciated Tom being thorough and patient as he answered questions and showed us cars. More

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Great experience very professional and helpful. I had an appointment with Anthony Smith he did everything he could to help get me into the vehicle I wanted with all the terms that helped me. I had an appointment with Anthony Smith he did everything he could to help get me into the vehicle I wanted with all the terms that helped me. More

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John Goodpaster was a pleasure to work with. He was knowledgeable about the car I chose. He was friendly and able to answer all my questions. He was knowledgeable about the car I chose. He was friendly and able to answer all my questions. More

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I did not feel the pressured. Very professional and easy process to buy a car! Very professional and easy process to buy a car! More

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The salesman (Anthony) was great! Detailed, responsive and respectful of our timeline/preferences. The finance conversation wasn't super fun but it rarely is.. Overall, I'll go bac Detailed, responsive and respectful of our timeline/preferences. The finance conversation wasn't super fun but it rarely is.. Overall, I'll go back to Ed Martin for my next Toyota. More

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